The company emailed me back. Here is their exact response. I asked all of y'all's questions and some of my own as well.
In the video, Android Auto is described as a feature of the device. Can you confirm this? If so, do you have a video of this running Android Auto? - Yes there are plenty of android auto videos on our youtube channel.
Me: Here is a video of Android Auto on a Rav4, it is the same product just in a different car.
YouTube
Do you have a video of someone pressing an icon on the screen? -> You can check many from the above youtube link as well.
Me: Here is a video where they touch some icons in Android Auto.
YouTube
Icon touching with Carplay
YouTube
Is this Apple Certified? -> No it's not certified, it's an aftermarket solution.
Is it possible to make this wireless? -> It's possible but we are not planning it at the moment because wireless brings a lot of problems such as RF interference etc... which is not a stable solution to make for aftermarket but we keep studying how to make this stable for Toyota aftermarket retrofit.
Do you have any reviews or testimonials from 4Runner owners? -> Well we do not track this so I am not sure about what to tell but it's the only solution in the world for USA Toyota to have plug and play retrofit at the moment.
On the PDF, a microphone is shown. Do you have to use the one you provide or can you use the one that came with the 4Runner? -> Must use the one from the component. to make it use the microphone of OEM radio, it's a higher level of development which requires more time and effort which makes the product cost raise, but if the sales grow certain amount we are targeting than we will review the OEM Microphone using solution.
Will this void the warranty on the radio or the 4Runner? -> We are just a solution development company so I can not know what is Toyota's policy exactly. But as far as I know, there is no way they can track the installation if you remove the unit, it's 100% plug and play device.
Do you provide any warranty on the product? -> Yes we do provide 2 years factory, limited warranty for the product.
What is the return policy? -> If the customer followed all our installation instructions and the unit does not work properly then we take care of both return shipping and provide a full refund of it. We deduct shipping cost if the customer just not like the unit.
Where do you hide all of the cables? Inside the dash? -> This part depends on the installer's taste. But what I have seen was, they have hidden all the units behind radio and glove box, and used USB Extension cable to connect the phone from a convenient location. I think car owners can figure out the best position better than us.
Me: I think you could do a USB extender like
this and route it to the blank under the push button start button or to the right of the steering wheel.
Do you have specific installation instructions? -> It's 100% plug and play product from behind radio, can you please let me know what part of installation do you want to know more about it? We do not provide car disassemble manual because you can find it everywhere on Youtube.
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