Quote:
Originally Posted by Ryanho87
Is anyone having issues with their UltraLatch not clearing the hatch door when it's in the open position? I thought something was wrong, but contacted Rigd and they said you're just supposed to keep it closed if you're opening or closing the door.
Usually this isn't a problem because I know to close it, but I just had a tire shop close the hatch door with the handle open and it managed to chip some paint off this time.
Wondering if everyone is just dealing with this or if there's something wrong with mine.
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I bought mine before they had the UltraLatch, but then bought the UltraLatch as an "upgrade". After using both, I went back to the old style latch. My driveway has an incline, and every time I went to open and close the hatch, I had to be mindful of the UltraLatch and even had to hold it out of the way with one hand while closing the hatch with the other. I did not have that issue with the old latch. After closing the hatch on the UltraLatch twice, I reinstalled the old latch and haven't looked back.