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Old 08-16-2019, 06:50 PM #31
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“Our goal is not to be perfect” - Arctec Industries

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2019 TRD ORP Classic Silver Metallic - Full+Fuel RCI Skids, SSO Sliders
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Old 08-20-2019, 02:28 PM #32
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Thumbs up

Armando from Artec reached out to me directly and sent me a replacement bumper.
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Old 08-20-2019, 05:53 PM #33
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Quote:
Originally Posted by kgolive View Post
Armando from Artec reached out to me directly and sent me a replacement bumper.
Let me know how the new fitment is. I'd like to inquire about a new one also if they addressed the issues.
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Old 08-21-2019, 10:03 AM #34
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Thanks to everyone for posting. I was looking at this for an alternative to the others that everyone seems to have but sounds like they don't have QC locked down yet.
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Old 08-31-2019, 09:22 AM #35
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I was about to pull the trigger on their bumper due to the Labor Day deal they have ongoing.....right up until I read through this.
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Old 08-31-2019, 09:49 AM #36
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Looks like they are at least working with people so that is good. I am not ready to pull the trigger on a front bumper yet but will pay close attention to this thread to see how everyone makes out.
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Old 08-31-2019, 01:45 PM #37
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Their fitment might not be the best, but they've had great communication in this thread so far. they owned up to the mistakes and explained how they happened, which is FAR better than some other big-name vendors have been doing recently, and they also seem to want to resolve the issues with customers (such as a replacement bumper, etc)
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Old 08-31-2019, 08:05 PM #38
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Quote:
Originally Posted by Dinosaur Overland View Post
Looks like they are at least working with people so that is good. I am not ready to pull the trigger on a front bumper yet but will pay close attention to this thread to see how everyone makes out.
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Originally Posted by llDemonll View Post
Their fitment might not be the best, but they've had great communication in this thread so far. they owned up to the mistakes and explained how they happened, which is FAR better than some other big-name vendors have been doing recently, and they also seem to want to resolve the issues with customers (such as a replacement bumper, etc)
Im actually planning to update my review to reflect that. Armando has been very helpful and professional. He genuinely cares about making it right, which is better than most other vendors I must say. Definitely listened to what I had to say and he told me he would pass all my recommendations along to R&D.

Theyre in the process of sending me another bumper to test fit, which I was told should have most, if not all of my initial issues addressed.
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Old 09-02-2019, 12:51 PM #39
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Well I bit the bullet and bought one. $608 shipped with lower control arm skids is a steal. Artec and their communication to make things right on here has definietly gave me confidence they will stand by their products. I will update once I have the bumper and install it.
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Old 09-17-2019, 09:14 AM #40
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Does anyone have the install PDF for the bumper? The PDF on their site shows 404 error, I got mine last Wednesday and had it Powder Thursday. Should hopefully be installing it today but who knows.
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Old 09-17-2019, 05:22 PM #41
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I want to apologize for some of the delays in responding here, but I wanted to make sure I was able to provide some clear and concise information for you all.

First, we are not a large company, still only about 26 of us total and that includes a couple part timers. We do have a big social and web presence, but that is all in marketing ourselves properly.

We do care about every part we sell and unfortunately sometimes all the research and test fits do not sum up 100% of the scenarios and that we are sorry about.

So over the past couple months as we have heard about some fitment issues with some 4 Runners (We had test fit 6 different versions with local companies and dealers prior to releasing these), but we felt with all of the feedback we make some drastic changes to the bumpers.

First and simplest change was the addition of the shims. These shims allow the bumper to be spaced away from the plastic and reduce the rub to the paint. We are including these shims in all new bumpers and will send to anyone with bumpers that are tight to the body and need a little bit if space.

Second, we modified the frame horns to allow more adjustment during installation. A lot of the feedback was that we had too tight of a tolerance here, when we needed those holes to be more open to allow adjustment when installing.

Lastly, the small tab that was cut and bent, which was causing some damage to our shipping boxes has been made as a separate piece. This should considerably help with damage to the tab, as well as excessive damage to the boxes in transit.

Thank you all who have reached out and provided details on the issues you were having and if anyone else runs into issues, please feel free to contact me directly - armando@artecindustries.com or 480-290-5993 mobile/text.

We definitely appreciate the help with this and just know we work very hard to ensure we have the best products in the industry and will continue to strive for complete satisfaction from all customers.

Armando Verdugo
Director of Sales
Artec Industries
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*REVIEW* Artec Industries Venture Bumper-horn-3-jpg  *REVIEW* Artec Industries Venture Bumper-horn-4-jpg  *REVIEW* Artec Industries Venture Bumper-horn1-jpg  *REVIEW* Artec Industries Venture Bumper-horn2-jpg  *REVIEW* Artec Industries Venture Bumper-tab-1-jpg  *REVIEW* Artec Industries Venture Bumper-tab-2-jpg  *REVIEW* Artec Industries Venture Bumper-tab-3-jpg 
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Old 09-17-2019, 05:23 PM #42
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Quote:
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Does anyone have the install PDF for the bumper? The PDF on their site shows 404 error, I got mine last Wednesday and had it Powder Thursday. Should hopefully be installing it today but who knows.
There is not a pdf of the installation, only the full video install. That link was left there during data loading, I will remove it now.

Sorry for the inconvenience.
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Old 09-17-2019, 11:05 PM #43
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Does that tab attach with any sort of locking nut?

If not, might I suggest at least a nylock nut included?
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Old 09-18-2019, 03:37 AM #44
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There is not a pdf of the installation, only the full video install. That link was left there during data loading, I will remove it now.

Sorry for the inconvenience.
Okay thanks for the reply, I am also curious to the question asked earlier about if these are made in house or outsourced??
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Old 09-18-2019, 05:43 AM #45
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@bRYANT619 did they send you a new bumper? How does it fit? Customer service is huge to me these days it does not seem exist anymore but Artec seems to be trying.. I am thinking of this bumper too just want to know what your final experience is.
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