06-07-2019, 08:12 AM
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#16
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Banned
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Join Date: Nov 2018
Posts: 693
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Banned
Join Date: Nov 2018
Posts: 693
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Quote:
Originally Posted by mrblah
Oh sorry man, i forgot you like to talk out of your ass. Well carry on then.
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As opposed to all the legendary content you post in here....
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06-07-2019, 08:34 AM
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#17
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Moderator
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Join Date: Jun 2004
Location: the Socialist State of Maryland
Posts: 11,445
Real Name: The Chosen One
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Moderator
Join Date: Jun 2004
Location: the Socialist State of Maryland
Posts: 11,445
Real Name: The Chosen One
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if you two can't behave and play nice together, go somewhere else.
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- the Internet - the mother-ship of people who don't know much and aren't afraid to go public
'84 4Runner - ARBed 5.29s F&R, 4.7 & 2.28 t-cases, 2" drive train lift, BudBuilt x-member/skid, 30 spl Longs
'83 Toy P/U - Buick 231 V6, Holley 4 bbl, Weiand intake, Downey headers, TH350 w/700R4 low gearset,
'89 4Runner SR5 - stock
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06-07-2019, 09:57 AM
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#18
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Senior Member
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Join Date: Aug 2013
Location: Denver, Colorado
Posts: 1,035
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Senior Member
Join Date: Aug 2013
Location: Denver, Colorado
Posts: 1,035
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Quote:
Originally Posted by YellowSnow
As opposed to all the legendary content you post in here....
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Can we not start all this again?
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06-07-2019, 01:32 PM
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#19
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Banned
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Join Date: Nov 2018
Posts: 693
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Banned
Join Date: Nov 2018
Posts: 693
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Quote:
Originally Posted by comtn4x4
Can we not start all this again?
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I’m good to go, and actually didn’t start anything....read the thread, and see for yourself! I’m playing nice
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06-07-2019, 03:29 PM
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#20
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Senior Member
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Join Date: Aug 2015
Location: Central Oregon
Posts: 1,641
Real Name: Max
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Senior Member
Join Date: Aug 2015
Location: Central Oregon
Posts: 1,641
Real Name: Max
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I’m sure that C4 will respond here pretty quickly. They’re known for good customer service and outreach, so give them a chance to address the issue with OP.
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06-07-2019, 07:33 PM
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#21
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Member
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Join Date: Sep 2015
Location: Black Hills of South Dakota
Age: 38
Posts: 806
Real Name: Caleb
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Member
Join Date: Sep 2015
Location: Black Hills of South Dakota
Age: 38
Posts: 806
Real Name: Caleb
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Quote:
Originally Posted by K9 HAULR
Got my C4 rear dual swing bumper/tire carrier installed this winter and due to a VERY active ski season and an unexpected problem with one of my pups, haven't gotten around to messing with this much. Bottomline, my tire carrier arm sits about 3/16" low and requires me to literally lift the entire arm to get the latch to engage the opening. My install shop took it all apart and reinstalled it to verify they didn't mess anything up, and suggested I contact C4 about it. Picts sent, but no help so far.
Anyone else have this issue? I have 2 bad shoulders, with 1 ready for a total replacement and the other scheduled for major repair, so lifting the swing arm with my spare SUCKS (and broke the handle/latch mechanism - roll pin fell out and now held in place with gaffers tape)! Between this, the general lack of engine power in the mountains, and the constant creaks from the rear bumper and suspension - has me wondering if my T4R is better suited for trail use and not a DD with 4 hrs drives back and forth from Tahoe 2 times a month...
Help or suggestions appreciated.
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Hi this is Caleb, owner of C4. I am very sorry to hear about the issues with the swing arm adjustment. I would also like to apologize for not getting back to your email. I did see the email in the inbox and I was trying to consider the best course of action to fix the issue and I left the message as "read" and completely forgot to get back to you. So the lack of email response is my fault.
It sounds like you have had your rear bumper for a while so it was most likely within the first batch of them that we built. We had a couple others that had the same issue. What happens is that the bearings in the pivot point have a certain amount of play that needs to be compensated for when assembling the bumper. We adjust the arm up higher than it needs to be knowing that it will settle and line up to the latch afterwards. Within the first batch of these bumpers we had a few that did not get setup high enough from the start and it caused this exact issue to happen. Its not a case of a bent or twisted mounting bracket or a lack of gussets on the pivot mount bracket. I have been using this exact same setup on my personal 4runner for almost two years now and we have had zero issues with the pivot bracket and its strength. This is 100% a setup issue from the start.
As for the latch mechanism, we received a few from a bad batch that came from the supplier that makes the latches. The roll pin was not properly rounded at the ends which allowed the pin to fall out of some of the latches. This same issue happened with a couple other manufacturers that use these latches in similar applications. Some of those shops had to send back 100's at a time of these latches to get replaced with the ones that have the better roll pin installed. We will gladly send you a replacement latch, but that's an easy fix. The real problem is the gate not lining up with the catch plate. At this point the only solution will unfortunately require a fab shop. I think some material could be sanded off the top of the latch catch and some material could also be removed from inside the opening where the latch bolts on to allow the gate to close without having to lift it. I would like to speak with you directly over the phone or through email to figure out the best solution that will work for you. Of course we will gladly cover any expenses incurred during the repair or replacement process. Could you please PM me your full name so I can look it up in our email system and get back to you?
Again I am very sorry for this issue and we will do whatever we need to get it resolved.
Quote:
Originally Posted by YellowSnow
Wow, C4 is on a roll! First people are having issues with their high clearance front bumper chop....now recently admitted to a flawed ladder design (currently on version three), where the top plate gauges the exterior paint and isn’t secure...now this! Looks like to me, their rush to get products out on the market to satisfy this hole weekendlander craze, is impacting their QC.
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Wow you are good at putting people/companies on blast using false information! Im not sure which "issues" you are referring to with the front bumper high clearance cut. That product hasn't been released yet so there could literally be no issues with it.
The ladder situation has already been addressed and a solution has been put into affect. I'm not sure where you are getting (currently on version three) from. We have only ever had one version of this product that has fit extremely well since we released it. Out of the 100's of these ladders we have sold there has only been 10 so far out of the one small batch that had the issue with the top plate not fitting correctly. That issue stemmed from us making a slight bend adjustment to the top plate to ensure that it stuck itself down to the hatch as best as possible. That small batch of parts got slightly over bent which resulted in the top plate issue.
Typically I do not spend much time or energy responding to these types of comments but I guess you caught me on a day where I feel the need to defend my company and all of the people within it that work their asses off to produce what we consider to be the highest quality products in this specific industry. We strive to make every product the best one it can be, but mistakes do happen since we employ real people who assemble, weld and finish every product by hand right here in the US.
Its unfortunate that certain people feel the need to attack a company right away for having a few flaws that have already been addressed and that have solutions in process. We pride ourselves in taking care of our customers and doing everything possible to make sure we resolve a product issue with them should it arise.
Mistakes do happen and its unfortunate, but situations like this help us reevaluate our QC and implement new ways to improve each product. I feel that we do the best we possibly can along the way to accommodate the customer if a product issue arises.
Quote:
Originally Posted by KingTaco
I can't speak to the carrier arm issue, but that same handle/latch is on a swing arm that I have from a different vendor. The pin also fell out of mine, so that one isn't just a C4 issue. I sent them an email, and they shipped out a replacement that was a simple swap. I do have a C4 front bumper, and they were very helpful via email with some questions I had. I bet they would have some answers for you if you tell them what your issues are. Good luck.
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Yes that is the same thing that happened to us. One of the batches of handles we got from the supplier had a few improperly installed roll pins.
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Owner/Operator of C4 Fabrication. specializing in custom built Toyota off-road products. www.c4fabrication.com
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06-08-2019, 12:40 PM
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#22
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Senior Member
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Join Date: Dec 2013
Location: Boise, ID
Posts: 1,952
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Senior Member
Join Date: Dec 2013
Location: Boise, ID
Posts: 1,952
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Quote:
Originally Posted by C4 Fabrication
Wow you are good at putting people/companies on blast using false information! Im not sure which "issues" you are referring to with the front bumper high clearance cut. That product hasn't been released yet so there could literally be no issues with it.
The ladder situation has already been addressed and a solution has been put into affect. I'm not sure where you are getting (currently on version three) from. We have only ever had one version of this product that has fit extremely well since we released it. Out of the 100's of these ladders we have sold there has only been 10 so far out of the one small batch that had the issue with the top plate not fitting correctly. That issue stemmed from us making a slight bend adjustment to the top plate to ensure that it stuck itself down to the hatch as best as possible. That small batch of parts got slightly over bent which resulted in the top plate issue.
Typically I do not spend much time or energy responding to these types of comments but I guess you caught me on a day where I feel the need to defend my company and all of the people within it that work their asses off to produce what we consider to be the highest quality products in this specific industry. We strive to make every product the best one it can be, but mistakes do happen since we employ real people who assemble, weld and finish every product by hand right here in the US.
Its unfortunate that certain people feel the need to attack a company right away for having a few flaws that have already been addressed and that have solutions in process. We pride ourselves in taking care of our customers and doing everything possible to make sure we resolve a product issue with them should it arise.
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Please ignore YellowSnow. He's just a forum troll. He's already been banned once for this.
As always keep up the good work. Mistakes happen and as a custom fab company those things are unavoidable at times, especially when you're pioneering new products. As long as you stand by your products and make it right that's all a customer can ask for.
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2016 Nautical Blue Metallic Trail | SCS | Falken Wildpeak AT3/W | Icon CDCV | Heftyfab Front Bumper | 4x4 Labs Rear | Shrockworks Sliders | RCI Skids | Warn VR10S | OGE Dual Battery System | sPOD | Katzkin
2013 Blizzard Pearl LE 4WD - SOLD!!!
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06-08-2019, 03:26 PM
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#23
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Member
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Join Date: Apr 2019
Location: Los Angeles, CA
Posts: 975
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Member
Join Date: Apr 2019
Location: Los Angeles, CA
Posts: 975
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Quote:
Originally Posted by sn_85
Please ignore YellowSnow. He's just a forum troll. He's already been banned once for this.
As always keep up the good work. Mistakes happen and as a custom fab company those things are unavoidable at times, especially when you're pioneering new products. As long as you stand by your products and make it right that's all a customer can ask for.
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That^. Also in the market for a ladder and was hesitant about the C4 after seeing these threads but after seeing Caleb's response(s), C4 is back on my shortlist!
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2019 ORP - KDSS, Dobinsons C59-302/GS59-700 front and C59-725/IMS59-50701 rear, Dobinsons UCA, DuroBump/Daystar bumpstops, Sonoran Steel High Articulation tracbar, Marlin Crawler LCA frame brace, OGS Lo-Key Bumper w/ Warn VR EVO 10-S, RCI Sliders, fully armored with RCI/C4/Outgear Solutions skids, Falken Wildpeak M/T 285/70/17, LFD SS-Crossbars, ARB breather kit (Rear Diff and Locker), ScanGaugeII, Anytime Front/Backup Camera, onboard ARB Twin compressor MORRFlate kit, and DD SS3 Sport fogs
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06-09-2019, 12:17 PM
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#24
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Member
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Join Date: Jul 2017
Location: Redding and Tahoe
Posts: 239
Real Name: Bruce
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Member
Join Date: Jul 2017
Location: Redding and Tahoe
Posts: 239
Real Name: Bruce
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Quote:
Originally Posted by C4 Fabrication
Hi this is Caleb, owner of C4. I am very sorry to hear about the issues with the swing arm adjustment. I would also like to apologize for not getting back to your email. I did see the email in the inbox and I was trying to consider the best course of action to fix the issue and I left the message as "read" and completely forgot to get back to you. So the lack of email response is my fault.
{snip}
Mistakes do happen and its unfortunate, but situations like this help us reevaluate our QC and implement new ways to improve each product. I feel that we do the best we possibly can along the way to accommodate the customer if a product issue arises.
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Hi Caleb
@ C4 Fabrication
...Thanks for responding and PM Sent.
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