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Old 06-27-2019, 01:13 PM #16
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Mine is peeling where I hold it but I have 174k miles on it.
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Old 06-27-2019, 01:30 PM #17
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If it comes up I'm going to try and have them pay for the cost of the repair outright. Take the money to vivid and pay the difference (if any). They can do carbon fiber for the top too (+$300).

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Old 06-27-2019, 03:34 PM #18
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https://www.amazon.com/dp/B00QLWTZ0W...iglink20350-20

Had the same exact issue on my 2011 when I got it. Highly recommend this if you want to take the time to stitch it up (6-12hrs)


Steering Wheel Pealing?-capture-jpg
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Old 06-27-2019, 05:54 PM #19
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I have a 2018 and mine is doing it too. I just noticed it.
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Old 06-27-2019, 07:44 PM #20
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I called Toyota corporate to assist. They gave me a case number and it seemed fairly positive. They are going to call me tomorrow and direct me to have it inspected again. I'm going to go through a different dealership. I'll be sure to update the thread with how it goes.
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Old 06-28-2019, 04:46 PM #21
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I just got off the phone with Toyota corporate and they aren't going to do squat. They say that the product didn't deliver to me in the condition that the steering wheel is at(duh)...Now I'm just pissed.

I'm going to send a certified letter demanding them to replace it. If they do not replace the steering wheel, I'm going to just take them to small claims. I don't know if I'd win but I'm sure it'll be aggravating to them.
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Old 06-28-2019, 05:45 PM #22
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How many miles are on the truck?

Toyota has a 3yr 36k mile bumper to bumper warranty. If a part fails prematurely, its covered by that warranty.

No shit it didn't deliver that way in 2017 as a brand new vehicle, but it is deteriorating rapidly and that would be a defective part.

Contact an attorney about it and see what they say, or talk to the GM at a different toyota dealership.

If all else fails, drive the truck through the showroom window.
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Old 06-29-2019, 07:42 AM #23
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Quote:
Originally Posted by neatoneto View Post
https://www.amazon.com/dp/B00QLWTZ0W...iglink20350-20

Had the same exact issue on my 2011 when I got it. Highly recommend this if you want to take the time to stitch it up (6-12hrs)


Attachment 337706
6-12 hours!?!?

My leather (limited) steering wheel is losing the color up on the upper portion. Like it was rubbed off somehow. I'd like to get it fixed but not sure how. Until then I just stare at it everyday...
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Old 06-29-2019, 08:25 AM #24
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Around my whole steering wheel it's just turning white for some strange reason. I'll put up a pic when I get home in a week.
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Old 06-29-2019, 09:00 AM #25
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Mine has 30k miles on it, is wearing through to the white underlayment and is just out of the 3/36 so... I'll watch this for options.

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Old 06-29-2019, 10:30 AM #26
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I would consider doing that if I wasn't under warranty. I would do that if Toyota wanted to pay me to fix my truck under warranty?



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6-12 hours!?!?

My leather (limited) steering wheel is losing the color up on the upper portion. Like it was rubbed off somehow. I'd like to get it fixed but not sure how. Until then I just stare at it everyday...
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Old 06-29-2019, 10:31 AM #27
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I might reach out to an attorney but small claims doesn't cost me anything. This started when I had roughly $15,000 miles on it.

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How many miles are on the truck?

Toyota has a 3yr 36k mile bumper to bumper warranty. If a part fails prematurely, its covered by that warranty.

No shit it didn't deliver that way in 2017 as a brand new vehicle, but it is deteriorating rapidly and that would be a defective part.

Contact an attorney about it and see what they say, or talk to the GM at a different toyota dealership.

If all else fails, drive the truck through the showroom window.
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Old 06-29-2019, 10:33 AM #28
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Would you have any issue DMing me your vin and picture? It would be very helpful to have more 4Runner owners with this issue backing each other up. I think this could be class action worthy if this happens to a lot of other trucks.

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Mine has 30k miles on it, is wearing through to the white underlayment and is just out of the 3/36 so... I'll watch this for options.

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Old 06-29-2019, 11:57 AM #29
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Let me raise a slightly different opinion.
The OP has had this pealing [sic] problem since the car was 8 months old. It is now 2 years old (give or take).

Most manufacturers have a time limit of 6 months for cosmetic issues. The OP should have raised the issue with the dealer/manufacturer right when it happened and not wait.

How does the OP drive? Does he wear rings, watches or other hard objects that might have caused this? Has he done periodic maintenance (cleaning with proper products?) or were harsh chemicals used.

I know the OP is wrapped around the axle and getting backing from folks here, but he may be blowing this out of proportion. It didn't bother him for a year or so, so a reasonable person could say that it isn't a big deal.

Me? I'd find a nice leather steering wheel at a junk yard from a and pay an indy to put it in. Less aggravation and not much more expensive than small claims (filing fee, time off etc.) and, if the manufacturer lets it go that far, will probably result in a loss for the OP.

The OP needs to be honest with himself about the causes of this failure. Did he contribute to the failure (no need for him to answer here - this is a discussion between himself and himself) and what will it really take to fix it?

If he honestly believes that he did not contribute to the failure, then he should write a certified letter to Toyota corporate (the address is in the back of his owner's manual) with just facts (miles, date in service, pictures) and a request for a replacement.

Pick your battles wisely.
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Old 06-29-2019, 12:26 PM #30
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Quote:
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I might reach out to an attorney but small claims doesn't cost me anything. This started when I had roughly $15,000 miles on it.
You did not answer my question...

How many miles are on the truck?

You may be making this harder on yourself if you are communicating to Toyota with responses like the above.

If the issue started happening at 15,000 miles or 8 months old...why did you wait until now to try and have it replaced under warranty after 2 years?
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