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Old 10-16-2019, 12:00 PM #61
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Quote:
Originally Posted by 4gambler View Post
Last 02 V8 Tundra Limited steering leather wheel peeled off.
My ex 2017 corolla was starting to peel at 28k but just a little like 1/4 inch...
My aunts 2006 expedition did same thing.


Honestly I think this is wear and tear. You REALLY want the "techs" to dikkk with it and create a dash rattle or some bs like that? I know i can be anaaal about things but this in my opinion is wear and tear. All leather wrapped steering wheels do this.

Steering wheel cover. Done. Enjoy it.
Never had an Audi leather wheel peel or even remotely chip.
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Old 10-26-2019, 11:58 AM #62
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Quote:
Originally Posted by Meeces390 View Post
If you don't mind me asking, what dealer was this? And was it peeling at the top of the steering wheel? How many miles on it? Thanks.
This was at Toyota Escondido
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Old 10-29-2019, 09:16 AM #63
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Mine was also peeling on the top, 2018 TRD OR. It started with around 17k on the speedo. I wasn't super stoked to say the least, shit, I had a $20k Element with 185k on it and had no steering wheel peeling. A $40k car shouldn't be doing this so soon! Or at all!
So I hit up the service advisor at Tustin Toyota thinking they'd tell me to pound sand BUT he said they have one in stock! He also told me it seems to be a problem with the wheel peeling on several models of Toyotas. He went ahead and warrantied it and 3 hours later I was on my way with a new steering wheel!

Last edited by shitty; 10-29-2019 at 09:47 AM.
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Old 10-29-2019, 09:32 AM #64
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LEATHERIQUE LTD
- Detail


this will keep your steering wheel from peeling and if you have leather seats it will prevent cracking.
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Old 11-18-2019, 07:51 PM #65
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Wow what BS. They didn't consider this outside influence? Can you tell me who your service writer was?

Quote:
Originally Posted by shitty View Post
Mine was also peeling on the top, 2018 TRD OR. It started with around 17k on the speedo. I wasn't super stoked to say the least, shit, I had a $20k Element with 185k on it and had no steering wheel peeling. A $40k car shouldn't be doing this so soon! Or at all!
So I hit up the service advisor at Tustin Toyota thinking they'd tell me to pound sand BUT he said they have one in stock! He also told me it seems to be a problem with the wheel peeling on several models of Toyotas. He went ahead and warrantied it and 3 hours later I was on my way with a new steering wheel!
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Old 11-19-2019, 10:23 AM #66
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Quote:
Originally Posted by socal410 View Post
They didn't consider this outside influence? Can you tell me who your service writer was?
I guess when they know the peeling is a problem they don't question it...

Service manager stated that it happens quite often on several model Toyota's.

My service writer is Alex Cruz, who I believe is also the Assistant Service Manager. He's a seems to be a good kid.
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Old 12-05-2019, 03:05 PM #67
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Peeling Steering Wheel

I am attempting to have this fixed tomorrow at my local dealership in SC.... I am interested to see how much static I get
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Old 12-16-2019, 11:50 AM #68
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Quote:
Originally Posted by socal410 View Post
Hi forum!
I have a 2017 4Runner SR5 Premium that I bought brand new. I love the vehicle and I've always been meticulous about maintaining my vehicles especially this one. Something that is bugging the hell out of me is the steering wheel has been pealing at the top. This started within the first 8 months of owning the vehicle. I took it into Toyota Escondido to get it replaced under warranty and apparently Toyota deemed this as, "outside influence." They said if I wanted to fix it I would have to purchase a steering wheel for $781.33+tax and an hour of labor to install it. I even reached out to Toyota corporate.

I can't figure out what they consider, "outside influence." Does that mean me putting my hands on the wheel is outside influence??? Needless to say, I'm pretty pissed and wanted to see if anyone else has had similar issues. Am I crazy or is this a common issue with the rig?
Well, I had a similar experience but apparently my warranty was expired so I decided to look for steering wheel restoration services also with an idea to put some wood on it. I found these guys, called woodensteeringwheels that helped me a lot. They basically can refurbish any wheel by putting some style to it and some custom feeling. If someone is interested in what they have made out of my old steering wheel, just DM me and I'll send you some pictures. I just thought this could be useful, hope it'll help in the future!

Cheers.
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Old 12-27-2019, 10:48 AM #69
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There is a change.org petition to get Toyota to respond to this

Petition * Replace steering wheel for free * Change.org
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Old 12-27-2019, 01:23 PM #70
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Just curious, but has anyone replaced their steering wheel with this one from Cartrim?

Free Shipping Carbon Fiber Steering Wheel Replacement Parts For Toyota 4Runner 10-19 / TUNDRA 15-19 / Tacoma 16-19

Curious on the quality. Could be a better option than the ORM wheel...
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Old 12-27-2019, 07:23 PM #71
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Quote:
Originally Posted by FoCo-4Runner View Post
Just curious, but has anyone replaced their steering wheel with this one from Cartrim?

Free Shipping Carbon Fiber Steering Wheel Replacement Parts For Toyota 4Runner 10-19 / TUNDRA 15-19 / Tacoma 16-19

Curious on the quality. Could be a better option than the ORM wheel...
That's a really good price actually I'd consider that.
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Old 12-27-2019, 07:24 PM #72
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Quote:
Originally Posted by Sir.T.Grant View Post
I am attempting to have this fixed tomorrow at my local dealership in SC.... I am interested to see how much static I get
How did this go?
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Old 12-27-2019, 08:08 PM #73
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Quote:
Originally Posted by Meeces390 View Post
What dealer did you have yours done through? And how many miles/how old is the 4runner? I've opened a dispute resolution case via the warranty book and have found a very inconsistent way that Toyota dealers/regional managers seem to address this issue. Thanks.
Hey I PM'd you. I'd love to talk to you about this if you would be willing to.
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Old 12-29-2019, 04:06 PM #74
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Need Help!

To all,
I am filing paperwork with small claims here in San Diego against Toyota in reference to the steering wheel peeling. I believe that this is more of a product defect than it is outside influence. If it was in fact outside influence, I do not feel that there would be this many owners(I understand this is a small forum) complaining about the same issue. Furthermore, it is clear that Toyota isn't supporting their owners in a consistent manner. I have gone through the Toyota process of working with my local dealer, opening a case twice with Toyota corporate, writing a letter, and threatening legal action. The time has come to follow through and I think what I am doing will be a good reference for anyone interested in getting their steering wheel replaced by Toyota with the same issues I am having.

I do however need some assistance. As with many things with large corporations, there is power in numbers when it comes to getting something like this done. I am asking that any owner that has had their steering wheel peeling to write a letter(maybe 2 paragraphs) detailing when the steering wheel started peeling, Toyota's response, and how you take care of your car along with you signing off on the letter. I will use this as my witness testimony if it even makes it to court. I think a judge might look at me and say that it might just be me. However, I think that a judge seeing myself and letters from 10 other owners with the same issue will show that this is not just negligence from the owner but possibly a defect.

It would also be very beneficial for any owners who have successfully had their steering wheel replaced to write a letter as well. This would show that there are inconsistencies from Toyota in how they honor their warranty with respect to the steering wheel.

This could either be a very successful case or a complete waste of my time. The bottom line is this is wrong and I want to exhaust all options before I give up on this. I think it will be challenging on my own but entirely plausible that this can be won with additional witness testimony via a letter. I will keep everyone updated on the forum as things move along and then you can do the same thing in your local jurisdiction if I/we are successful.

Please PM me with contact info so we can chat if interested.

For reference: Basic Warranty-This warranty covers repairs and adjustments needed to correct defects in materials or workmanship of any part supplied by Toyota, subject to the exceptions indicated under “What Is Not Covered” on pages 14–15.Coverage is for 36 months or 36,000 miles, whichever occurs first, with the exception of wheel alignment and wheel balancing, which are covered for 12 months or 12,000 miles, whichever occurs first.

In my view, this is poor materials and is thus a defect from the manufacturer.
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Old 12-31-2019, 11:39 AM #75
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I installed a steering wheel cover that I bought from Amazon. I've installed 3 so far, including the one pictured below. It takes approximately 4-5 hours and it's very straight forward. I also like it because the steering wheel is a bit thicker and it's nicer to drive with.

CUSTOM STEERING WHEEL

INSTALL VIDEO



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