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Old 12-31-2019, 01:42 PM #76
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2018 SR5 Pealing Steering Wheel

I have a 2018 SR5 with less than 18k miles and the steering wheel is pealing as well, took it to the dealer and they took the pictures sent it to there reps and then came back to me with the Outside Influence being the factor. I told them that this is a known issue and that others have had the same problems and they said that Toyota has not received information regarding the issue previously and that there was nothing they would do. Every time I drive more of the steering wheel comes off, I get angry when I drive it.
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Old 12-31-2019, 04:03 PM #77
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Do these make a loud ringing noise when they are pealing?

That said, those of you with the peeling problem need to write a letter (registered) to Toyota outlining the issue and asking for a repair. I'd suggest that one letter is drafted, citing all of the people here with the issue and then have each one of you send that registered letter to Toyota.

I'll be happy to help with the letter if somebody wants to first stab at it.
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Old 12-31-2019, 05:31 PM #78
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Quote:
Originally Posted by cb1111 View Post
Do these make a loud ringing noise when they are pealing?

That said, those of you with the peeling problem need to write a letter (registered) to Toyota outlining the issue and asking for a repair. I'd suggest that one letter is drafted, citing all of the people here with the issue and then have each one of you send that registered letter to Toyota.

I'll be happy to help with the letter if somebody wants to first stab at it.
Could not agree with you more hence why Iím requesting letters to be written. Power in numbers. I did speak to a lemon law attorney who actually thinks I have a case
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Old 12-31-2019, 05:31 PM #79
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Quote:
Originally Posted by bamacj05 View Post
I have a 2018 SR5 with less than 18k miles and the steering wheel is pealing as well, took it to the dealer and they took the pictures sent it to there reps and then came back to me with the Outside Influence being the factor. I told them that this is a known issue and that others have had the same problems and they said that Toyota has not received information regarding the issue previously and that there was nothing they would do. Every time I drive more of the steering wheel comes off, I get angry when I drive it.
Iím going to PM you
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Old 12-31-2019, 10:37 PM #80
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Originally Posted by socal410 View Post
Could not agree with you more hence why Iím requesting letters to be written. Power in numbers. I did speak to a lemon law attorney who actually thinks I have a case
If a lemon layer is willing to do a case then do it. It won't cost you anything and Toyota will likely throw money at you to go away. The lawyer will get 30/40% and the remainder will pay for the new wheel.

But let's face it. For several years I read complaints on the NHTSA database and the majority of complaints were incomprehensible ramblings. You need to write a coherent, to the point, unemotional letter Here are a few examples from NHTSA on how NOT to write a complaint:

"I LEASED A NEW 2016 VW GOLF. VW CLAIMED THE CAR GOT 25/35 MILEAGE. I AM GETTING 13/26 AND YET I AM A VERY CASUAL DRIVER. I HAVE TAKEN IT TO TWO VW DEALERSHIP A TOTAL OF FIVE TIMES. THEY ARE CLAIMING THAT THAT I ONLY DRIVE A FEW MILES A DAY, SO THE CAR DOESN'T HAVE ENOUGH TIME TO WARM UP AND THAT IS WHY I DO NOT GET THE STATED MILEAGE. IT'S A RIDICULOUS CLAIM. I FEEL LIKE THIS IS ANOTHER VW SCANDAL. I NEED TO ESCALATE THE RESOLUTION OF THIS ISSUE AS I HAVE PLENTY OF PROOF ON THE ISSUE. LET ME KNOW IF YOU ARE THE CORRECT GOVERNMENT DEPARTMENT TO DEAL WITH THIS ISSUE."

"WE STILL SMELL GAS IN THE CAR AND WE ARE SCARED. NOW, MY AND MY FAMILY'S LIFE UNDER RISK. WHO WILL BE RESPONSIBLE IF CAR GOT FIRE AND WE ALL DIE..PLEASE LET ME KNOW WHAT TO DO AND HOW TO GIVE THIS CAR BACK WITHOUT ANY COST TO ME?"

"CONTINENTAL TIRES 225/40R18•92H TIRE WALLS TEARING CRACKING AND CAUSING TIRE TO MELT A HOLE"

Each of these people may have a legitimate complaint (although the dealer is probably right on the first one), but they are written so badly as to be worse than useless.
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Old 01-01-2020, 01:03 PM #81
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Quote:
Originally Posted by cb1111 View Post
If a lemon layer is willing to do a case then do it. It won't cost you anything and Toyota will likely throw money at you to go away. The lawyer will get 30/40% and the remainder will pay for the new wheel.

But let's face it. For several years I read complaints on the NHTSA database and the majority of complaints were incomprehensible ramblings. You need to write a coherent, to the point, unemotional letter Here are a few examples from NHTSA on how NOT to write a complaint:

"I LEASED A NEW 2016 VW GOLF. VW CLAIMED THE CAR GOT 25/35 MILEAGE. I AM GETTING 13/26 AND YET I AM A VERY CASUAL DRIVER. I HAVE TAKEN IT TO TWO VW DEALERSHIP A TOTAL OF FIVE TIMES. THEY ARE CLAIMING THAT THAT I ONLY DRIVE A FEW MILES A DAY, SO THE CAR DOESN'T HAVE ENOUGH TIME TO WARM UP AND THAT IS WHY I DO NOT GET THE STATED MILEAGE. IT'S A RIDICULOUS CLAIM. I FEEL LIKE THIS IS ANOTHER VW SCANDAL. I NEED TO ESCALATE THE RESOLUTION OF THIS ISSUE AS I HAVE PLENTY OF PROOF ON THE ISSUE. LET ME KNOW IF YOU ARE THE CORRECT GOVERNMENT DEPARTMENT TO DEAL WITH THIS ISSUE."

"WE STILL SMELL GAS IN THE CAR AND WE ARE SCARED. NOW, MY AND MY FAMILY'S LIFE UNDER RISK. WHO WILL BE RESPONSIBLE IF CAR GOT FIRE AND WE ALL DIE..PLEASE LET ME KNOW WHAT TO DO AND HOW TO GIVE THIS CAR BACK WITHOUT ANY COST TO ME?"

"CONTINENTAL TIRES 225/40R18ē92H TIRE WALLS TEARING CRACKING AND CAUSING TIRE TO MELT A HOLE"

Each of these people may have a legitimate complaint (although the dealer is probably right on the first one), but they are written so badly as to be worse than useless.
Again, I couldn't agree with you more and have already written a formal letter to Toyota. That was sent back in August. I just don't think Toyota will listen to me. If people on this forum are serious about fixing this then they need to write letters as well. Power in numbers.

Toyota called me yesterday and asked if I wanted to pursue the Lemon Law. I said yes and we'll see where this goes. I will keep the forum updated.
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Old 01-01-2020, 03:30 PM #82
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Quote:
Originally Posted by socal410 View Post
Again, I couldn't agree with you more and have already written a formal letter to Toyota. That was sent back in August. I just don't think Toyota will listen to me. If people on this forum are serious about fixing this then they need to write letters as well. Power in numbers.

Toyota called me yesterday and asked if I wanted to pursue the Lemon Law. I said yes and we'll see where this goes. I will keep the forum updated.
But it is much easier to come here and whine. Writing an actual letter is work...
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Old 01-02-2020, 05:14 PM #83
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This is mine. 2016 with close to 51k miles.
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Old 01-02-2020, 08:39 PM #84
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This is mine. 2016 with close to 51k miles.
Is THAT what you guys are complaining about? That looks like damage from a ring or fingernail.
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Old 01-03-2020, 03:18 PM #85
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I'm not really complaining about it and I don't expect Toyota to cover the damages either. I just noticed it on mine so I thought I would post a pic. I have zero issues with the top of my steering wheel, which is where most people have the problem.
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Old 01-03-2020, 03:40 PM #86
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Is THAT what you guys are complaining about? That looks like damage from a ring or fingernail.
No, mine was quite a bit worse than that, flaking off/peeling in big pieces across the top
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Old 01-03-2020, 03:46 PM #87
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^^ Mine wasn't like that at all. Good thing I paid extra for that Pro. lol.
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Old 01-28-2020, 07:25 PM #88
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I notice mine starting to peel very slightly. It is in the same spot on top towards the dash. Man this is very disappointing as I can imagine it will only eventually get worse due to heat and normal usage.
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Old 01-29-2020, 03:54 AM #89
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I installed a steering wheel cover that I bought from Amazon. I've installed 3 so far, including the one pictured below. It takes approximately 4-5 hours and it's very straight forward. I also like it because the steering wheel is a bit thicker and it's nicer to drive with.

CUSTOM STEERING WHEEL

INSTALL VIDEO



Seems like this is the way to go... $60.00, actual leather

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Old 03-11-2020, 07:04 PM #90
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Coming from a '10 Trail with the plastic steering wheel, I was excited to know I was getting a leather wheel in the '20 ORP. Unfortunately, it feels cheaper and worse than the Trail wheel and the 10yr-old plastic wheel still looked new after 170k miles. My JL Rubicon had a proper leather wheel... honestly, everything you see in this view was better than the new 4R. Not the whole vehicle, but the quality of interior materials, the infotainment functionality and display quality, and most of the user interfaces in general were way better than the 4Runner. But it was still a Jeep and I found by owning it that I like the 4Runner better.
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