User Tag List

Reply
 
Thread Tools Rate Thread Display Modes
Old 06-26-2019, 11:14 PM #1
socal410 socal410 is offline
Junior Member
 
Join Date: Sep 2017
Location: San Diego, CA
Posts: 25
Real Name: Ryan
socal410 is on a distinguished road
socal410 socal410 is offline
Junior Member
 
Join Date: Sep 2017
Location: San Diego, CA
Posts: 25
Real Name: Ryan
socal410 is on a distinguished road
Steering Wheel Pealing?

Hi forum!
I have a 2017 4Runner SR5 Premium that I bought brand new. I love the vehicle and I've always been meticulous about maintaining my vehicles especially this one. Something that is bugging the hell out of me is the steering wheel has been pealing at the top. This started within the first 8 months of owning the vehicle. I took it into Toyota Escondido to get it replaced under warranty and apparently Toyota deemed this as, "outside influence." They said if I wanted to fix it I would have to purchase a steering wheel for $781.33+tax and an hour of labor to install it. I even reached out to Toyota corporate.

I can't figure out what they consider, "outside influence." Does that mean me putting my hands on the wheel is outside influence??? Needless to say, I'm pretty pissed and wanted to see if anyone else has had similar issues. Am I crazy or is this a common issue with the rig?
socal410 is offline   Reply With QuoteReply With Quote
Old 06-27-2019, 12:13 AM #2
GripT4R's Avatar
GripT4R GripT4R is offline
Member
 
Join Date: May 2019
Location: Queen Creek, AZ
Posts: 243
GripT4R has a spectacular aura about GripT4R has a spectacular aura about
GripT4R GripT4R is offline
Member
GripT4R's Avatar
 
Join Date: May 2019
Location: Queen Creek, AZ
Posts: 243
GripT4R has a spectacular aura about GripT4R has a spectacular aura about
Bullshit, its under warranty.
GripT4R is offline   Reply With QuoteReply With Quote
Old 06-27-2019, 12:24 AM #3
CavPro's Avatar
CavPro CavPro is online now
Member
 
Join Date: Aug 2018
Location: N California (really, 4 hours N of SF)
Posts: 196
CavPro will become famous soon enough CavPro will become famous soon enough
CavPro CavPro is online now
Member
CavPro's Avatar
 
Join Date: Aug 2018
Location: N California (really, 4 hours N of SF)
Posts: 196
CavPro will become famous soon enough CavPro will become famous soon enough
Quote:
Originally Posted by socal410 View Post
Hi forum!
I have a 2017 4Runner SR5 Premium that I bought brand new. I love the vehicle and I've always been meticulous about maintaining my vehicles especially this one. Something that is bugging the hell out of me is the steering wheel has been pealing at the top. This started within the first 8 months of owning the vehicle. I took it into Toyota Escondido to get it replaced under warranty and apparently Toyota deemed this as, "outside influence." They said if I wanted to fix it I would have to purchase a steering wheel for $781.33+tax and an hour of labor to install it. I even reached out to Toyota corporate.

I can't figure out what they consider, "outside influence." Does that mean me putting my hands on the wheel is outside influence??? Needless to say, I'm pretty pissed and wanted to see if anyone else has had similar issues. Am I crazy or is this a common issue with the rig?
IMO this catch phrase could be cleaning/detailing solutions, or substances on your hands. Others here have gotten it replaced under warranty, don't give up.
CavPro is online now   Reply With QuoteReply With Quote
Old 06-27-2019, 08:59 AM #4
jhguth jhguth is offline
Member
 
Join Date: Dec 2015
Posts: 777
jhguth is a jewel in the rough jhguth is a jewel in the rough jhguth is a jewel in the rough
jhguth jhguth is offline
Member
 
Join Date: Dec 2015
Posts: 777
jhguth is a jewel in the rough jhguth is a jewel in the rough jhguth is a jewel in the rough
i don't think it's a widespread problem, but there have been a few people here who have had problems with their steering wheel who swear they just used mild soap and water to clean the wheel (and one who's was obviously just scratched with something).


it doesn't solve your problem with getting toyota to replace it under warranty, but i did notice cartrimhome has a custom cut steering wheel cover: Free Shipping Hand-sewn Soft Leather Wear-resistant Steering Wheel Cover For Toyota 4Runner 2014-2019
jhguth is offline   Reply With QuoteReply With Quote
Old 06-27-2019, 09:17 AM #5
LaFJ86 LaFJ86 is offline
Member
 
Join Date: May 2016
Location: Louisiana
Posts: 74
LaFJ86 is on a distinguished road
LaFJ86 LaFJ86 is offline
Member
 
Join Date: May 2016
Location: Louisiana
Posts: 74
LaFJ86 is on a distinguished road
My 2016 started peeling within 5k miles and only got worse. I took it into the dealer and they replaced the wheel along with the brushed silver trim on the passenger side that was cracking. No questions asked. The new wheel doesn't have a single mark and its been a few thousand miles since it was replaced. I would try a different dealer.
LaFJ86 is offline   Reply With QuoteReply With Quote
Old 06-27-2019, 09:51 AM #6
Mutant138's Avatar
Mutant138 Mutant138 is offline
Member
 
Join Date: Mar 2018
Location: Arizona
Posts: 732
Real Name: Tobias Fünke
Mutant138 is a glorious beacon of light Mutant138 is a glorious beacon of light Mutant138 is a glorious beacon of light Mutant138 is a glorious beacon of light Mutant138 is a glorious beacon of light Mutant138 is a glorious beacon of light
Mutant138 Mutant138 is offline
Member
Mutant138's Avatar
 
Join Date: Mar 2018
Location: Arizona
Posts: 732
Real Name: Tobias Fünke
Mutant138 is a glorious beacon of light Mutant138 is a glorious beacon of light Mutant138 is a glorious beacon of light Mutant138 is a glorious beacon of light Mutant138 is a glorious beacon of light Mutant138 is a glorious beacon of light
F that. They will pay for it. Keep your foot down on this one.
Mutant138 is offline   Reply With QuoteReply With Quote
Old 06-27-2019, 11:47 AM #7
socal410 socal410 is offline
Junior Member
 
Join Date: Sep 2017
Location: San Diego, CA
Posts: 25
Real Name: Ryan
socal410 is on a distinguished road
socal410 socal410 is offline
Junior Member
 
Join Date: Sep 2017
Location: San Diego, CA
Posts: 25
Real Name: Ryan
socal410 is on a distinguished road
Quote:
Originally Posted by LaFJ86 View Post
My 2016 started peeling within 5k miles and only got worse. I took it into the dealer and they replaced the wheel along with the brushed silver trim on the passenger side that was cracking. No questions asked. The new wheel doesn't have a single mark and its been a few thousand miles since it was replaced. I would try a different dealer.
Wow well I guess I'm not crazy then. Thanks for the heads up!
socal410 is offline   Reply With QuoteReply With Quote
Old 06-27-2019, 11:48 AM #8
socal410 socal410 is offline
Junior Member
 
Join Date: Sep 2017
Location: San Diego, CA
Posts: 25
Real Name: Ryan
socal410 is on a distinguished road
socal410 socal410 is offline
Junior Member
 
Join Date: Sep 2017
Location: San Diego, CA
Posts: 25
Real Name: Ryan
socal410 is on a distinguished road
Quote:
Originally Posted by Mutant138 View Post
F that. They will pay for it. Keep your foot down on this one.
I'm definitely going to now! Screw them.
socal410 is offline   Reply With QuoteReply With Quote
Old 06-27-2019, 11:53 AM #9
socal410 socal410 is offline
Junior Member
 
Join Date: Sep 2017
Location: San Diego, CA
Posts: 25
Real Name: Ryan
socal410 is on a distinguished road
socal410 socal410 is offline
Junior Member
 
Join Date: Sep 2017
Location: San Diego, CA
Posts: 25
Real Name: Ryan
socal410 is on a distinguished road
Quote:
Originally Posted by jhguth View Post
i don't think it's a widespread problem, but there have been a few people here who have had problems with their steering wheel who swear they just used mild soap and water to clean the wheel (and one who's was obviously just scratched with something).


it doesn't solve your problem with getting toyota to replace it under warranty, but i did notice cartrimhome has a custom cut steering wheel cover: Free Shipping Hand-sewn Soft Leather Wear-resistant Steering Wheel Cover For Toyota 4Runner 2014-2019
This looks nice and I'll probably get this but I'm going to do what I can to get them to honor the warranty. Thanks for this info
socal410 is offline   Reply With QuoteReply With Quote
Old 06-27-2019, 12:19 PM #10
Grape Ape Grape Ape is offline
Member
 
Join Date: Mar 2010
Location: Austin, TX
Posts: 301
Grape Ape is on a distinguished road
Grape Ape Grape Ape is offline
Member
 
Join Date: Mar 2010
Location: Austin, TX
Posts: 301
Grape Ape is on a distinguished road
Interesting, I just noticed mine starting to peel at the top the other day. I figured it was something I must have done, but now I'll have it looked at.
Grape Ape is offline   Reply With QuoteReply With Quote
Old 06-27-2019, 12:32 PM #11
Muzzle of Bees Muzzle of Bees is offline
Member
 
Join Date: Feb 2016
Location: Austin, TX
Posts: 448
Muzzle of Bees is on a distinguished road
Muzzle of Bees Muzzle of Bees is offline
Member
 
Join Date: Feb 2016
Location: Austin, TX
Posts: 448
Muzzle of Bees is on a distinguished road
Mine is flaking in places. It's difficult to see. I touch it up with a black permanent marker. No issues with that solution.
__________________
2016 TEP, 2002 Boxster S
Muzzle of Bees is offline   Reply With QuoteReply With Quote
Old 06-27-2019, 12:45 PM #12
97BlackAckCL's Avatar
97BlackAckCL 97BlackAckCL is offline
Senior Member
 
Join Date: Mar 2010
Location: Pittsburgh
Posts: 4,443
Real Name: Chris
97BlackAckCL is a glorious beacon of light 97BlackAckCL is a glorious beacon of light 97BlackAckCL is a glorious beacon of light 97BlackAckCL is a glorious beacon of light 97BlackAckCL is a glorious beacon of light 97BlackAckCL is a glorious beacon of light
MY GARAGE
97BlackAckCL 97BlackAckCL is offline
Senior Member
97BlackAckCL's Avatar
 
Join Date: Mar 2010
Location: Pittsburgh
Posts: 4,443
Real Name: Chris
97BlackAckCL is a glorious beacon of light 97BlackAckCL is a glorious beacon of light 97BlackAckCL is a glorious beacon of light 97BlackAckCL is a glorious beacon of light 97BlackAckCL is a glorious beacon of light 97BlackAckCL is a glorious beacon of light
MY GARAGE
Definitely a warranty issue, that is bs. Worse case you can find one on ebay for way less than 700 bucks
__________________
2017 Nautical Blue SR5 Premium - Black Emblem Overlays, AFE TB Spacer, AFE Momentum GT Intake, URD MAF Calibrator, Borla Touring Cat-Back Exhaust, Morimoto HID Headlights, Auxbeam LED Highs, Morimoto Black XB LED Fogs, Fyre Flys LED Interior, Lasfit Amber LED Turn Signals, Smoked Amber LED Raptor Lights, Odyssey 34 Battery, 32" LED Bar with Rago Hidden Brackets, Rago Molle Panels, CaliRaised Low-Pro Ditch Brackets w/ Side Shooter LED Pods, Anti-Dark Underhood LED kit, sPod w/ PowerTray Mount, Raceline Matte Bronze Wheels w/ Cooper Discoverer RTX, N-Fab Side Steps, Satin Black Roof Rails, MB Quart Speakers in all 6 door locations, JBL 3.5" in dash, JL 8w3v3 in JBL Enclosure, Husky Weather Beaters, CanvasBack Liners, ScanGauge
97BlackAckCL is offline   Reply With QuoteReply With Quote
Old 06-27-2019, 12:46 PM #13
Titanpat57's Avatar
Titanpat57 Titanpat57 is offline
Senior Member
 
Join Date: Nov 2009
Location: Beacon NY
Posts: 3,612
Real Name: Patrick
Titanpat57 has a spectacular aura about Titanpat57 has a spectacular aura about
Titanpat57 Titanpat57 is offline
Senior Member
Titanpat57's Avatar
 
Join Date: Nov 2009
Location: Beacon NY
Posts: 3,612
Real Name: Patrick
Titanpat57 has a spectacular aura about Titanpat57 has a spectacular aura about
Mine is flaking as well...pretty pissed
__________________

White 2016 TEP .....My ROAM Truck Build....... My ROAM trailer Build
Titanpat57 is offline   Reply With QuoteReply With Quote
Old 06-27-2019, 12:58 PM #14
ScarfaceT4R's Avatar
ScarfaceT4R ScarfaceT4R is offline
Member
 
Join Date: Jul 2017
Location: Orange County California
Age: 37
Posts: 173
Real Name: Christoph
ScarfaceT4R will become famous soon enough
MY GARAGE
ScarfaceT4R ScarfaceT4R is offline
Member
ScarfaceT4R's Avatar
 
Join Date: Jul 2017
Location: Orange County California
Age: 37
Posts: 173
Real Name: Christoph
ScarfaceT4R will become famous soon enough
MY GARAGE
Same prob with mine on my 2015. Bought mine used as-is no warranty. Prob gonna invest in a good steering wheel cover eventually. Anyone suggest any good covers that aren't too bulky?
__________________
3" lift up front courtesy of 5100 Billys & Toytec HD coils + top hat spacers, 5160 Billys in rear w/ Toytec Superflex 2" coils, front Wheelers bumpstops/2" rear Toytec bumpstop drop, TRD Pro skid, Icon UCA's, Pelfreybilt sliders, HID's & LED's galore, full MBRP Catback, K&N CAI, Fuel Tactic 17x9's -12mm , 285/70/17 Cooper STT Pros, Total Chaos BMC kit, etc..etc..blah, blah
ScarfaceT4R is offline   Reply With QuoteReply With Quote
Old 06-27-2019, 01:05 PM #15
socal410 socal410 is offline
Junior Member
 
Join Date: Sep 2017
Location: San Diego, CA
Posts: 25
Real Name: Ryan
socal410 is on a distinguished road
socal410 socal410 is offline
Junior Member
 
Join Date: Sep 2017
Location: San Diego, CA
Posts: 25
Real Name: Ryan
socal410 is on a distinguished road
It's also interesting that you say yours is pealing at the top. That's exactly where mine is pealing.
Attached Images
Steering Wheel Pealing?-file-9-jpg  Steering Wheel Pealing?-topview-jpg 
socal410 is offline   Reply With QuoteReply With Quote
Reply

Tags
influence , steering , toyota , vehicle , wheel

Thread Tools
Display Modes Rate This Thread
Rate This Thread:

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
XUJI leather steering wheel cover install. Goodbye plastic steering wheel. OEM? Kelbad 5th gen T4Rs 24 05-19-2019 03:51 AM
Replacing steering wheel with another Toyota/Lexus model steering wheel LexusFTW 3rd gen T4Rs 19 08-06-2018 07:13 AM
Steering Wheel Alignment w/ Steering Column UncleOOPS 3rd gen T4Rs 2 07-13-2012 04:17 PM
Cargo area carpet pealing KCcarguy 5th gen T4Rs 3 06-11-2011 10:42 AM
Center Console Paint Pealing Off!!! webshot Problems & Warranty Issues 3 10-06-2004 09:27 AM

Powered by vBadvanced CMPS v3.2.2

All times are GMT -4. The time now is 12:50 PM.

Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2019, vBulletin Solutions Inc.
Search Engine Optimisation provided by DragonByte SEO (Pro) - vBulletin Mods & Addons Copyright © 2019 DragonByte Technologies Ltd.
Feedback Buttons provided by Advanced Post Thanks / Like (Lite) - vBulletin Mods & Addons Copyright © 2019 DragonByte Technologies Ltd.
User Alert System provided by Advanced User Tagging (Lite) - vBulletin Mods & Addons Copyright © 2019 DragonByte Technologies Ltd.
***This site is an unofficial Toyota site, and is not officially endorsed, supported, authorized by or affiliated with Toyota. All company, product, or service names references in this web site are used for identification purposes only and may be trademarks of their respective owners. The Toyota name, marks, designs and logos, as well as Toyota model names, are registered trademarks of Toyota Motor Corporation***Ad Management plugin by RedTyger
 
Copyright © 2019


Garage Plus vBulletin Plugins by Drive Thru Online, Inc.