Well since it’s a billion dollar corporation and there’s company policy stating it shall be done, I would say it would be done. But human error does exist.

I just wanted to share what I was dealing with. Also, Toyota had to replace one of the lug nuts because it was stripped and not straight.


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Yep, there's your sign. Amazing how few people/techs don't know by simply turning a bolt counter clockwise( as in removing the bolt) when starting it, the threads will fall into place without the chance of cross threading. Once they do and you will feel it, consult nurse guttentight and your done.

Yeah right ... those things don’t get calibration checks weekly give me. A break, for one they don’t have time to do it and two they probably have no tools or calibration protocols he’s just blowing smoke up your ass on that one...

Sounds like operator error for sure ..and trying to go way too fast and broke things trying to pump out as many customers as they can...

You’re doing it wrong I’ve rotated my tires every 5k and I’m now at 45k. Never snapped one and they are always torqued to 85 ft lbs.

In all my time in the automotive service and repair business, I’ve never seen or heard of anyone that makes a living going from shop to shop calibrating torque wrenches. They might have one laying around collecting dust, I guarantee you they aren’t using it on your car when it comes in. Only manufacturer that stresses torquing wheels down after a service is Honda. Might differ from dealer to dealer but North American Honda would actually provided dealers with their own preset torque wrenches.

I’ve been torquing my 2006 Tacoma wheels to 83ft/lbs for the last 13 years and never broke a stud nor felt like the studs were ever stretching.

I also torque my year old 4Runner wheels to 83ft/lbs and I’m breaking or stretching the studs.

Yes I’m clearly doing something wrong.

I figured as much. I’m just grateful that they owned up to their mistakes and covered the repair Toyota performed for me.


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Sounds to me like you know how the operations of America’s Tire Corporation is conducted. Must be from all of that time in the automotive service and repair business. Smh 🤦🏻*♂️

Wrong. But hey, what do I know. I only worked there.

a wise guy hey

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I have put 45k on my 4Runner and I have gone through more studs than I care to count. Probably 8-10. I did realize the place I bought my tires was torquing them down to 100. They also had free rotates and almost every time I went in they would snap one or two. Finally yelled at the manager after waiting 2 hours for a rotate and balance because they kept having to have studs delivered. They always fixed it but now I just go to Toyota. Seems like they do not like to be over torqued at all.

Most places will hand torque it if you ask them too.

Annnnnnnd the tire shop just snapped one of my studs. I had read this thread a few days ago so I was careful to use ~83 ft/lbs when I put my wheels back on after I installed my lift. The funny thing about this, I was watching the guy tighten the nuts with a torque wrench as he got the uh-oh look on his face. The shop is taking care of it but it's making me curious if it's a quality control issue with Toyota. My rig has less than 400 miles on it.
¯\_(ツ)_/¯

OP, the exact same thing happened to me at 200 miles at Americas Tire. They reimbursed me for the dealership fix. Since that incident I have come to appreciate that Toyota is using low strength bolting and it will easily break if you side load it like when starting to torque but the lug nut isnt yet centered in the hole.

Check out summitracing.com for high strength lugs. The Lexus I3 300 is the correct knurl diameter but the underhead length is too long. I replaced all my front lugs with these (ARP 100-7715) but had to cut them down which was a pain. I actually did all this primarily because my FN wheels only left me with 4.5 turns of thread engagement and I was paranoid. Cut to 1.90" for 11 threads engaged. The rear I did not change as they had 8.5 threads and it is hard to change the lugs due to the e-brake drum setup.