08-02-2019, 10:52 AM
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#76
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Join Date: Sep 2010
Location: Spartanburg, SC
Age: 37
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Join Date: Sep 2010
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Quote:
Originally Posted by MeefZah
This isn't pain and suffering and trying to get more than the new truck he's getting is bullshit.
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Maybe I’m not quite clear on what you’re saying here and misunderstanding you...?
But you haven’t been in my shoes for the past 3+ months dealing with this nightmare. You haven’t spent money or time installing my mods or buying new Michelin Defenders to fix what at first seemed to be a tire issue. You haven’t spent time rearranging your schedule to drop your car and pick it up. You haven’t had to cancel trips because you didn’t have your 4Runner. You haven’t spent 22 days without your 4Runner.
It’s not just a simple little shimmy in my steering wheel and my front end is off and wobbles at high speeds. These things have all been verified by Toyota as an actual problem with my vehicle.
I also don’t want something for nothing, my real wish is that they would be able to fix my car and therefore fix everyone else’s. I did not ask for a new car, but that was Toyota’s decision. I agree with them and do feel with everything they’ve tried to fix it that it is time for a new vehicle. I want to feel assured that I have a product that won’t do this again in 5 or 10k miles.
It doesn’t make me feel good that the number of people with this same or similar issue are popping up like flies with SR5s and ORs. Thus, I feel that the chances of this happening in a Pro are far more slim from all of the research I have done.
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past: '18 4Runner TRD ORP... RIP, Kaiyo!
'07 4Runner SE... SOLD
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08-02-2019, 11:12 AM
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#77
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Join Date: Aug 2017
Location: Dallas Texas
Posts: 89
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My truck has a steering wheel wobble at 60-70 mph. At first I thought it was the tire balance. I brought it back to Discount for a rebalance and for a while it went away. Came back later. It's more noticeable on crappy freeways and especially if the tire pressure is off.
No where near as bad as you are seeing with yours. I wonder if the front end of these trucks are just super sensitive to slightly unbalanced tires and your's is overly sensitive?
I'm running Michelin Defenders.
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08-02-2019, 11:17 AM
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#78
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Member
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Join Date: Sep 2010
Location: Spartanburg, SC
Age: 37
Posts: 239
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Member
Join Date: Sep 2010
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Age: 37
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Quote:
Originally Posted by vondy21
My truck has a steering wheel wobble at 60-70 mph. At first I thought it was the tire balance. I brought it back to Discount for a rebalance and for a while it went away. Came back later. It's more noticeable on crappy freeways and especially if the tire pressure is off.
No where near as bad as you are seeing with yours. I wonder if the front end of these trucks are just super sensitive to slightly unbalanced tires and your's is overly sensitive?
I'm running Michelin Defenders.
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At this point it’s anybody’s guess. I’m thinking it doesn’t make it easier that everyone’s situation is slightly different.
Same brand new tires I have and mine will do it regardless of road surface. We have newly paved interstates and hwys here. It does it on those as well.
Just looking forward for this to be over.
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2019 TRD Pro | IG: @trdprocat | RSG Sliders | Falken Wildpeak AT3W | Morimoto/XD LEDs | CTX Tint
past: '18 4Runner TRD ORP... RIP, Kaiyo!
'07 4Runner SE... SOLD
'02 4Runner SR5 4WD... SOLD
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08-02-2019, 11:56 AM
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#79
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Join Date: Oct 2018
Location: CA
Posts: 171
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What is the THEORETICAL problem here?
Is it implied that the frame is misaligned, ie similar to how a hard crash would cause it to be bent and misaligned?
What else could cause such a vibration at a fundamental, unfixable level?
Seems like a weird route Toyota took, when they could just measure frame alignment like any body shop would do after an accident before they declared it totalled or not..........
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08-02-2019, 12:20 PM
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#80
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Senior Member
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Join Date: Oct 2015
Location: Lexington, Ohio
Posts: 1,867
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Quote:
Originally Posted by pumacat24
Maybe I’m not quite clear on what you’re saying here and misunderstanding you...?
But you haven’t been in my shoes for the past 3+ months dealing with this nightmare. You haven’t spent money or time installing my mods or buying new Michelin Defenders to fix what at first seemed to be a tire issue. You haven’t spent time rearranging your schedule to drop your car and pick it up. You haven’t had to cancel trips because you didn’t have your 4Runner. You haven’t spent 22 days without your 4Runner.
It’s not just a simple little shimmy in my steering wheel and my front end is off and wobbles at high speeds. These things have all been verified by Toyota as an actual problem with my vehicle.
I also don’t want something for nothing, my real wish is that they would be able to fix my car and therefore fix everyone else’s. I did not ask for a new car, but that was Toyota’s decision. I agree with them and do feel with everything they’ve tried to fix it that it is time for a new vehicle. I want to feel assured that I have a product that won’t do this again in 5 or 10k miles.
It doesn’t make me feel good that the number of people with this same or similar issue are popping up like flies with SR5s and ORs. Thus, I feel that the chances of this happening in a Pro are far more slim from all of the research I have done.
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I was quoting other dude who said that your ordeal is worth extra money because of "pain and suffering".
"Pain and suffering" is getting your dick ground off in a thresher. It's not worrying about a defective vehicle.
The dealer / Toyota is replacing the truck so asking for more is kinda douchey. I'm frankly amazed you're getting a new truck out of it.
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"How rare that we can point ourselves inevitably west and go, go, go. Run out the highway and the hills. Slide our fingertips over the creases and the valleys of the impossibility that is America. You can’t grasp its vastness from a plane. It’s diversity from a map. You have to put your feet on the ground. Your hands in the dirt." - Zach Bowman
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08-02-2019, 12:46 PM
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#81
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Join Date: May 2018
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I personally don’t think it’s unreasonable at all. So you’re saying if you dropped $40,000 on a brand new vehicle and the steering wheel and front suspension vibrated to the point that you could watch the wheel shake continuously on the highway... and you left it at the dealer multiple times over 22 days to fix it... and they threw a ton of parts at it... and then they gave it back to you with the same problem... you’d be cool with that? Your just live with it? Or you’d be okay in an econobox rental? Ya. Not me.
Quote:
Originally Posted by MeefZah
I was quoting other dude who said that your ordeal is worth extra money because of "pain and suffering".
"Pain and suffering" is getting your dick ground off in a thresher. It's not worrying about a defective vehicle.
The dealer / Toyota is replacing the truck so asking for more is kinda douchey. I'm frankly amazed you're getting a new truck out of it.
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08-02-2019, 12:56 PM
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#82
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Senior Member
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Join Date: Oct 2015
Location: Lexington, Ohio
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Quote:
Originally Posted by WNY PAT
I personally don’t think it’s unreasonable at all. So you’re saying if you dropped $40,000 on a brand new vehicle and the steering wheel and front suspension vibrated to the point that you could watch the wheel shake continuously on the highway... and you left it at the dealer multiple times over 22 days to fix it... and they threw a ton of parts at it... and then they gave it back to you with the same problem... you’d be cool with that? Your just live with it? Or you’d be okay in an econobox rental? Ya. Not me.
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They're giving her a new truck... what else is reasonable? Fire the guys who assembled it? Give her free ice cream for life? Burn the dealership to the ground? Make the general manager sniff her farts? What?
And anyone who thinks having a defective vehicle is some sort of life-altering, PTSD inducing issue is a ****ing loser who's never had anything truly awful happen to them.
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"How rare that we can point ourselves inevitably west and go, go, go. Run out the highway and the hills. Slide our fingertips over the creases and the valleys of the impossibility that is America. You can’t grasp its vastness from a plane. It’s diversity from a map. You have to put your feet on the ground. Your hands in the dirt." - Zach Bowman
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08-02-2019, 01:18 PM
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#83
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Member
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Join Date: May 2018
Posts: 88
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Quote:
Originally Posted by MeefZah
They're giving her a new truck... what else is reasonable? Fire the guys who assembled it? Give her free ice cream for life? Burn the dealership to the ground? Make the general manager sniff her farts? What?
And anyone who thinks having a defective vehicle is some sort of life-altering, PTSD inducing issue is a ****ing loser who's never had anything truly awful happen to them.
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The dealer and Toyota offering her a new truck is reasonable. Her asking for a different model that’s less likely to have the same issue as part of the negotiation process is reasonable. Your post: unreasonable.
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2013 Lexus LX570 (Wife’s New Mall Crawler)
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08-02-2019, 01:27 PM
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#84
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Member
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Join Date: Sep 2011
Location: Near Pittsburgh, PA
Posts: 203
Real Name: Bob
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Quote:
Originally Posted by pumacat24
At this point it’s anybody’s guess. I’m thinking it doesn’t make it easier that everyone’s situation is slightly different.
Same brand new tires I have and mine will do it regardless of road surface. We have newly paved interstates and hwys here. It does it on those as well.
Just looking forward for this to be over.
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FWIW
@ pumacat24
I believe you have handled this very well and the dealer and Toyota want's you to be a customer for life. That makes excellent business sense. For every 1 naysayer, there are 100 raving fans. I have replaced non-defective items and ate the cost (my biggest one was $2700) to make a raving fan on numerous occasions. Chaulk it up advertising/goodwill costs. One time I balked and it cost me greatly and said I'd never do that again!
I have tried to duplicate the vibration issue on different terrains and speeds and find mine to be rock solid. Something is obviously loose or out of balance that even the engineers can't pin down. Almost sounds like a quality control issue that is elusive to a part or manufacturing process.
Whenever you get the new ride, take over a couple dozen of donuts or a few pizzas and they will appreciate you forever!
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2018 TRD ORP, MGM, Xpel 35% Tint, Xpel Clear Bra, In-Dash 2m/70cm Icom Radio, Dual-band 1/4 wave antenna with Rago Mount, sPod Bantam, 2 x 32" behind the grille LED lightbars, Cali Raised 3-way Fog Lights.
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08-02-2019, 01:30 PM
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#85
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Member
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Join Date: Jun 2019
Location: NW, Ohio
Posts: 650
Real Name: Jason
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Join Date: Jun 2019
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Quote:
Originally Posted by WNY PAT
The dealer and Toyota offering her a new truck is reasonable. Her asking for a different model that’s less likely to have the same issue as part of the negotiation process is reasonable. Your post: unreasonable.
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At least by his 3rd ridiculous post he was able to realize the OP was female.
@ MeefZah
- If you read the entire post, you would quickly realize everything the OP has done has been extremely courteous given the circumstance. It's difficult to fathom you felt your comments were needed, or would add any value to this post. You kind of sound like the type who would take the exact opposite approach as the OP - bull in a China shop at the dealership, shouting obscenities and flipping desks until you got what you wanted...
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08-02-2019, 01:41 PM
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#86
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Member
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Join Date: Sep 2010
Location: Spartanburg, SC
Age: 37
Posts: 239
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Member
Join Date: Sep 2010
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Age: 37
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Quote:
Originally Posted by Bugser
FWIW
@ pumacat24
I believe you have handled this very well and the dealer and Toyota want's you to be a customer for life. That makes excellent business sense. For every 1 naysayer, there are 100 raving fans. I have replaced non-defective items and ate the cost (my biggest one was $2700) to make a raving fan on numerous occasions. Chaulk it up advertising/goodwill costs. One time I balked and it cost me greatly and said I'd never do that again!
I have tried to duplicate the vibration issue on different terrains and speeds and find mine to be rock solid. Something is obviously loose or out of balance that even the engineers can't pin down. Almost sounds like a quality control issue that is elusive to a part or manufacturing process.
Whenever you get the new ride, take over a couple dozen of donuts or a few pizzas and they will appreciate you forever!
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Hah... yeah, thanks! I’m not even going to respond to that other negative post. I don’t have the time or energy to be negative.
It’s funny you said that about the donuts! I had already planned to do that with Discount Tire and Dave Edwards whenever I get my new ride!
The process is a little different than what I expected when I was told on Monday that Toyota said, “Stop working on the car, we will issue a replacement.”
As it turns out, yesterday I got a call from the Regional guy who will be handling my case to call in to Toyota National and say, “x, y, z” to start the process.
Now I’m waiting on National to verify everything with Regional and then officially get the green light for a replacement.
The Regional guy said he’d try his best to expedite the process but it could take up to 30 days.
I still feel good about it, but am ready to get the green light!
Sorry about those pricey lessons you have already learned from... live and learn, right!?
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2019 TRD Pro | IG: @trdprocat | RSG Sliders | Falken Wildpeak AT3W | Morimoto/XD LEDs | CTX Tint
past: '18 4Runner TRD ORP... RIP, Kaiyo!
'07 4Runner SE... SOLD
'02 4Runner SR5 4WD... SOLD
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08-02-2019, 01:48 PM
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#87
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Senior Member
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Join Date: Oct 2015
Location: Lexington, Ohio
Posts: 1,867
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Quote:
Originally Posted by NW.OH.T4R
At least by his 3rd ridiculous post he was able to realize the OP was female.
@ MeefZah
- If you read the entire post, you would quickly realize everything the OP has done has been extremely courteous given the circumstance. It's difficult to fathom you felt your comments were needed, or would add any value to this post. You kind of sound like the type who would take the exact opposite approach as the OP - bull in a China shop at the dealership, shouting obscenities and flipping desks until you got what you wanted...
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Actually I'd just quietly fix my damn truck and not generate a thread. But my comments were directed at those others who somehow think she should get more than just a replacement truck and that this event is some life altering crisis.
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"How rare that we can point ourselves inevitably west and go, go, go. Run out the highway and the hills. Slide our fingertips over the creases and the valleys of the impossibility that is America. You can’t grasp its vastness from a plane. It’s diversity from a map. You have to put your feet on the ground. Your hands in the dirt." - Zach Bowman
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08-02-2019, 01:57 PM
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#88
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Member
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Join Date: Aug 2018
Location: Jacksonville
Posts: 662
Real Name: Jeremy
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Quote:
Originally Posted by MeefZah
Actually I'd just quietly fix my damn truck and not generate a thread. But my comments were directed at those others who somehow think she should get more than just a replacement truck and that this event is some life altering crisis.
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Not sure about the pain and suffering but there was definitely some serious inconvenience, especially when you consider the fact that it was a new vehicle, so whether there should have been something additional given as compensation is debatable..
That aside, are you saying if the OP would have just quietly fixed the damn truck that would be better for everyone??
How does that make any sense? by sharing her experience others might be able to verify they have the same problem, so she's actually doing a service for the 4R community..not sure what else needs to said..
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08-02-2019, 02:03 PM
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#89
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Banned
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Join Date: Mar 2018
Location: Arizona
Posts: 1,612
Real Name: Tobias Fünke
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Banned
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Real Name: Tobias Fünke
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Didn't realize there are so many Lemon law lawyers on T4R.
Don't take "pain and suffering" so literally. Time is in fact money. 22+ days without a 40K vehicle your making payments on is a long time. Going back and forth to the dealer to sit with people takes time. Endless phone conversation and paperwork takes time. It's all stressful to boot.
Ease up gents.
Last edited by Mutant138; 08-02-2019 at 02:05 PM.
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08-02-2019, 02:46 PM
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#90
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Member
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Join Date: Aug 2017
Posts: 156
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Member
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Quote:
Originally Posted by Mutant138
Didn't realize there are so many Lemon law lawyers on T4R.
Don't take "pain and suffering" so literally. Time is in fact money. 22+ days without a 40K vehicle your making payments on is a long time. Going back and forth to the dealer to sit with people takes time. Endless phone conversation and paperwork takes time. It's all stressful to boot.
Ease up gents.
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Agreed. Time is money.
I work 6 days a week so id have to use a pto day every time id have to go to the dealership. With only 2 weeks of pto, that could easily mean i dont get a vacation. So as much as its not "suffering", its still money/time i would have lost on something that shouldnt need it. Plus add in gas to and from dealership. Small things add up.
Glad toyota is taking care of it.
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