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Old 08-06-2019, 10:27 PM #1
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Switch pro 9100 not connecting to app

So I installed the 9100 today and everything is great except I canít connect to my iPhone. When I look at the Bluetooth is isnít showing any new devices. Also when I open the app an hit scan (auto box not checked) nothing shows up.

Any ideas, Iím sure I can call them tomorrow but would like to figure this out tonight.
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Old 08-13-2019, 02:47 PM #2
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Quote:
Originally Posted by Flea7907 View Post
So I installed the 9100 today and everything is great except I canít connect to my iPhone. When I look at the Bluetooth is isnít showing any new devices. Also when I open the app an hit scan (auto box not checked) nothing shows up.

Any ideas, Iím sure I can call them tomorrow but would like to figure this out tonight.
Their app sucks and they know it, they use a 3rd party. I have been unable to successfully rename each switch on the top, it fails to save changes.
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Old 08-13-2019, 06:46 PM #3
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I just installed my switch pro 9100 over the weekend and I was able to use my app no problem. I didnít need to connect via Bluetooth in settings, I just went straight to the app and searched for it.

Are you getting power to the module? Do you have the blue and white wires correctly tapped/spliced/add-a-fuse?
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Old 05-10-2020, 09:29 AM #4
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Quote:
Originally Posted by Flea7907 View Post
So I installed the 9100 today and everything is great except I canít connect to my iPhone. When I look at the Bluetooth is isnít showing any new devices. Also when I open the app an hit scan (auto box not checked) nothing shows up.

Any ideas, Iím sure I can call them tomorrow but would like to figure this out tonight.
Been a while and like you, my 9100 is installed and cannot get it to show up on Bluetooth on the app or in Settings. I can call tomorrow but what fun is that? I canít seem to find any help online. The switch pro is working fine with 3 of my lights being able to switch, so itís all wired properly. Just want to get on the app. Any insight? Thanks
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Old 07-20-2020, 09:13 PM #5
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I'm having issues where the Switch Pro isn't taking my password.
Is it really important to have the switch pro connection ???
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Old 07-21-2020, 02:48 PM #6
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app never worked on my phone. i read it works better on older phones from when the app came out lol. few years old i think
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Old 07-21-2020, 03:16 PM #7
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Originally Posted by rayofsi View Post
app never worked on my phone. i read it works better on older phones from when the app came out lol. few years old i think
Got it reset.
App works on my phone perfect ... My Note 10+ is kinda old already. I don't remember when I bought this thing
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Old 07-21-2020, 03:31 PM #8
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Got it reset.
App works on my phone perfect ... My Note 10+ is kinda old already. I don't remember when I bought this thing
lucky! won't work on my s10+
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Old 07-21-2020, 05:53 PM #9
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First verify that the bluetooth is actually on (on the switchpro). You can hit the "program switch + switch 2". However, the app is spotty at best. On my pixel, it sometimes has a hard time picking up my switchpro.
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Old 04-10-2021, 02:33 AM #10
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Originally Posted by TheWraith View Post
Got it reset.
App works on my phone perfect ... My Note 10+ is kinda old already. I don't remember when I bought this thing
Howd you get it to reset bro? Im having the same issue
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Old 04-10-2021, 12:17 PM #11
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Howd you get it to reset bro? Im having the same issue
As in reset the password lock out ???
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Old 04-10-2021, 01:32 PM #12
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I have a brand new iPhone and it works flawlessly. So I don't think the "only works on older phones" is true/accurate.

Maybe if you have an Android phone find someone with an iPhone or iPad and see if you can get it working that way?
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Old 04-10-2021, 08:51 PM #13
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I have a brand new iPhone and it works flawlessly. So I don't think the "only works on older phones" is true/accurate.

Maybe if you have an Android phone find someone with an iPhone or iPad and see if you can get it working that way?
Okay, i fixed it last night. If anybody ever experience passeord lock out or the app not accepting the password, kindly reset the panel by unplugging and plugging back in. This is how you reset the panel.
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Old 06-10-2022, 10:02 PM #14
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Okay, i fixed it last night. If anybody ever experience passeord lock out or the app not accepting the password, kindly reset the panel by unplugging and plugging back in. This is how you reset the panel.
Which plug do you unplug and plug back in?
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