2020 4Runner Configurator Issues - Page 2 - Toyota 4Runner Forum

Phyzman · 09-15-2019, 10:14 PM

Quote:

Originally Posted by BobsTrail

Give up on the configurator and go sit down with a fleet/internet manager.

Some regions are too restrictive, but when I ordered mine in SoCal, the rep was easy to work with and gave me choices. Let me know if you want contact info. I may be able to get a Toyota shirt from him if you buy.

What, then, is the purpose of the configurator? Corporate could easily disconnect it. When you click on a model, the message pops up: “Now drive on over to to the dealership and have a nice sit down with a salesperson.”

Corporate made a different decision but didn’t follow through very well. Creates an unprofessional look and feel to the brand. Not sure that’s the aspiration.

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Deep_palancar · 09-16-2019, 12:41 AM

Quote:

Originally Posted by Phyzman

What, then, is the purpose of the configurator? Corporate could easily disconnect it. When you click on a model, the message pops up: “Now drive on over to to the dealership and have a nice sit down with a salesperson.”

Corporate made a different decision but didn’t follow through very well. Creates an unprofessional look and feel to the brand. Not sure that’s the aspiration.

Sent from my iPhone using Tapatalk

It only shows what is on the ground or enroute within the sales region. For some reason some regions never get some packages. I don't know if that is regional ordering driven by by sales data or what.

A dealer is married to the region. They cannot see or access anything beyond their region.

If want a specific package in a specific color then you have move the built-it tool around different regions until you find what you want then contact a dealer in that region. Once you've found the region, don't waste your time trying to find what dealer it is at because some dealers web sites really suck. Get a burner phone number from google voice and create a burner email. Find a cost-plus dealer and either ship it or fly out and make a road trip.

It's an odd way to sell vehicles but it's Toyota's way. Always has been. Back when I bought my '85, if you wanted the sun-roof you had to take the fancy stereo that had a cassette player. The damned thing was a $130 option.

Oh, there is the package that you are looking for in the Denver region.

4xColt · 09-16-2019, 09:21 AM

Quote:

Originally Posted by Deep_palancar

It only shows what is on the ground or enroute within the sales region. For some reason some regions never get some packages. I don't know if that is regional ordering driven by by sales data or what.

A dealer is married to the region. They cannot see or access anything beyond their region.

If want a specific package in a specific color then you have move the built-it tool around different regions until you find what you want then contact a dealer in that region. Once you've found the region, don't waste your time trying to find what dealer it is at because some dealers web sites really suck. Get a burner phone number from google voice and create a burner email. Find a cost-plus dealer and either ship it or fly out and make a road trip.

It's an odd way to sell vehicles but it's Toyota's way. Always has been. Back when I bought my '85, if you wanted the sun-roof you had to take the fancy stereo that had a cassette player. The damned thing was a $130 option.

Oh, there is the package that you are looking for in the Denver region.

Interesting. So I’m in San Diego, do you believe that the configurator will eventually show the options that I want? Also, could the dealer order me one now even if it can’t be configured online?

Thanks

Phyzman · 09-16-2019, 03:16 PM

Quote:

Originally Posted by Deep_palancar

It only shows what is on the ground or enroute within the sales region. For some reason some regions never get some packages. I don't know if that is regional ordering driven by by sales data or what.

A dealer is married to the region. They cannot see or access anything beyond their region.

If want a specific package in a specific color then you have move the built-it tool around different regions until you find what you want then contact a dealer in that region. Once you've found the region, don't waste your time trying to find what dealer it is at because some dealers web sites really suck. Get a burner phone number from google voice and create a burner email. Find a cost-plus dealer and either ship it or fly out and make a road trip.

It's an odd way to sell vehicles but it's Toyota's way. Always has been. Back when I bought my '85, if you wanted the sun-roof you had to take the fancy stereo that had a cassette player. The damned thing was a $130 option.

Oh, there is the package that you are looking for in the Denver region.

Seems it would be best to lay off the configurator until October.