Thanks Anonymous4Runner, I wanted to determine if those who received a hard copy notification letter in ground mail also receive a hit on toyota.com/recall.
What I learned:
- Those who received a hard copy letter in ground mail notifying their truck is included in the paint customer program do not always receive a hit on toyota.com/recall.
- Toyota uses the name and address associated with your 4Runner's state license plate for mailing the notification letter of inclusion in the paint customer program.
- When phoning Toyota customer service at the 800 number provided on the Notification Letter shown above, the customer service representative simply refers to the Models Matrix shown above. There are no queries of your VIN in alternate databases or other means to determine inclusion of your vehicle in the paint program.
Although my 2017 Super White is not included in this particular program, I have zero confidence that Toyota suddenly got their act together on the paint in May 2015. Possibly someone more familiar with auto manufacturing or auto painting can explain the odd pattern of affected toyota models and years on the Models Matrix and how something like this can be traced and predicted.
I also know there is zero possibility that any re-paint job will be factory quality. It just is not possible.
I bought this truck because I wanted something that would perform well and look good in 20+ years knowing my life long practice of hand wash/wax and following the factory maintenance schedules.
If people are annoyed by the faint click of the brake peddle, possibly there are owners here that get my OCD on the exterior paint and why this paint issue is such a big deal to me.
There is a really nice blizzard pearl Lexus, about 6 years old in my parking lot at work that has this paint issue. It is a real kick in the gut to see along with the 4runner photos posted in this thread.