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Old 10-16-2019, 11:05 AM #16
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Originally Posted by ant the ninja View Post
Running into similar issues.

My main problem is with Carplay. I have a 2020 4Runner and carplay becomes completely unusable when taking a call. The entire system freezes up and the call becomes choppy and staticky and neither person can hear each other. This is ONLY happening on my iPhone 11 Pro on iOS 13. I have no issues with carplay and using my workphone which is an iPhone 7 Plus and absolutely no issues with carplay on my 11 Pro in any of my other cars.

I am urging people to write to apple and toyota to get this fixed, I dont know who need to fix it but if no one brings it to their attention, they wont know.
I just emailed Toyota via the Toyota login - I will let everyone know if I get a response.
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Old 10-16-2019, 11:22 AM #17
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I recently picked up a new iphone 11 promax and am having problems too. The phone connects fine, but as soon as i receive a call a minute or two into it the car will disconnect from the phone entirely. i can't re-add it until a restart most of the time.

Never had any issues with my 7 plus.
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Old 10-16-2019, 06:57 PM #18
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Originally Posted by tm965 View Post
I recently picked up a new iphone 11 promax and am having problems too. The phone connects fine, but as soon as i receive a call a minute or two into it the car will disconnect from the phone entirely. i can't re-add it until a restart most of the time.

Never had any issues with my 7 plus.
Have you tried to update to iOS 13.1.3 which was released yesterday. 11 Pro Max with no Bluetooth drop since updating. Noticed my AirPods connect much faster now as well.
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Old 10-17-2019, 09:16 AM #19
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Originally Posted by xdiep23 View Post
Have you tried to update to iOS 13.1.3 which was released yesterday. 11 Pro Max with no Bluetooth drop since updating. Noticed my AirPods connect much faster now as well.
my phone is messed up after that iphone update APPLE....

I have an appointment today (to fix iphone) probably waste an hour going through everything ive tried

I made it to 4 mins on a call last night with no dropping

just havent had time to call someone for longer.
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Old 10-17-2019, 10:09 AM #20
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Originally Posted by xdiep23 View Post
Have you tried to update to iOS 13.1.3 which was released yesterday. 11 Pro Max with no Bluetooth drop since updating. Noticed my AirPods connect much faster now as well.
no, will update today, thanks!
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Old 10-17-2019, 11:19 AM #21
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Same issue here. 2020 LE. Exact same problem. If I stop and restart the car it clears up. Hard to do on the highway! Taking truck in on Monday.
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Old 10-18-2019, 10:39 AM #22
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Originally Posted by meder24 View Post
Try deleting the BT connection between your phone and HU on both the phone and HU. Make sure you delete/forget both sources on each device and not just disconnect BT.
Once you pair the devices again, see if this makes a difference.
Thanks, @meder24 That solved the problem.....have not updated to the latest iPhone software since the bugs need to be worked out first.
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Old 10-18-2019, 11:11 AM #23
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I have not done my iPhone or my wifes. Holding off. No reason to update yet if alls working well. Hopefully apple gets it corrected.
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Old 10-28-2019, 11:41 AM #24
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update did not fix the issues for me. will delete phone pairing and try again without syncing contacts
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Old 10-28-2019, 11:49 AM #25
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For me, turning off "LTE" in settings solved the bluetooth call dropping issue. Found this solution on an Apple forum and seemed to be the same resolution for everyone.
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Old 10-28-2019, 12:25 PM #26
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For me, turning off "LTE" in settings solved the bluetooth call dropping issue. Found this solution on an Apple forum and seemed to be the same resolution for everyone.
where is that?
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Old 10-28-2019, 01:51 PM #27
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where is that?
Under settings> cellular > cell settings
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Old 11-14-2019, 05:52 PM #28
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This is driving me crazy. I'll try disabling LTE but it's not loading any of my call history, favorites or anything. Is there a setting on the new iphone 11 i need to change to allow this? I'm on my phone in my 4R constantly and can't have hands on the phone anymore due to laws. \_(ツ)_/
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Old 11-21-2019, 09:51 AM #29
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This is driving me crazy. I'll try disabling LTE but it's not loading any of my call history, favorites or anything. Is there a setting on the new iphone 11 i need to change to allow this? I'm on my phone in my 4R constantly and can't have hands on the phone anymore due to laws. \_(ツ)_/
I think that part has to do with "syncing contacts" under Bluetooth (on phone) -> click on your toyota and it should be one of 2 selections you can enable.
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Old 11-21-2019, 09:57 AM #30
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here is what I have tried so far:

-Update the etunes app - FAILED
-Update heads up display software - FAILED
-Update iphone software - FAILED
-Delete pairing and re-pair phone to 4runner - FAILED
-Delete pairing and repair phone to 4runner with disabling sync contacts - FAILED

Just dropped another call this am after 2 mins like everyone else... My display unit just resets but this time it re connected my call after having to dig into my pocket, switch phone call to speaker. The 4runner took the call back once the unit was fired up....

I disabled LTE per comments above - well try that.
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