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Old 11-21-2019, 08:21 PM #31
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No issues on my 19 Limited with iPhone 11 Pro Max.
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Old 11-21-2019, 08:57 PM #32
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Checking in again. I've been working on this for weeks and the only way my system stops rebooting is if I disable contact sync. Then I can use the phone for audiobooks, music, phone calls but none of the system features like reading messages, etc.
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Old 12-05-2019, 03:45 PM #33
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update: Still looking for resolution.

Updated firmware on HU display - Did not work
Turned off LTE on phone - Did not work
Deleted bluetooth connection and re-connected - Did not work
Updated Iphone - Did not work
Turned off Sync Contacts - Did not work



Cant hold a call for more than 30-90 seconds before the display just starts resetting itself...


Ideas?
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Old 12-05-2019, 05:40 PM #34
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Quote:
Originally Posted by WEAK_E90 View Post
Anyone having issues staying connected on calls after the newest iPhone update?

I updated my phone Sunday night, now when ever I call someone using the hands free I stay connected for about 3-4 mins then the toyota system freezes for a couple of seconds, says call ended and then completely resets... wait for the Toyota logo to come back up, everything.


Makes calls just fine everything like it used to but wonít allow me to talk more than a couple of minutes...

Any suggestions? Iím blaming the iPhone update as it wasnít doing this last week before the update.
Check out this post... for all having the call drop / Bluetooth issue with iPhone, this did it for me.
***SOLVED*** 2019 TRD Pro JBL premium head unit constantly rebooting
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Old 12-05-2019, 05:47 PM #35
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Quote:
Originally Posted by 6thFairway View Post
I just went to the dealer for this, repeated reboots after 60 seconds if I have bluetooth enabled. They did a system reset and checked to make sure the previous system flash upgrade they did over the summer was still the latest version.

Then they said the radio needs to be replaced. $870 estimate plus taxes. I left without replacing the radio and I'll be looking at aftermarket options I guess.

I'm out of warranty- 82k. 2016 TE
Try this before paying for a repair...

***SOLVED*** 2019 TRD Pro JBL premium head unit constantly rebooting
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Old 12-05-2019, 07:24 PM #36
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Cause

Has any identified the reasoning behind why all of a sudden the system starts "rebooting" itself? was there a update that was missed?
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Old 12-06-2019, 10:13 AM #37
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Quote:
Originally Posted by -E5J- View Post
had a question i posted it on your link that you are the OP of, LMK
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Old 12-06-2019, 11:10 AM #38
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Quote:
Originally Posted by Bugser View Post
Actually never thought of that.....might work, I'll try it and report back. See that you are close by, I'm from the Gibsonia area.
Gibsonia here too!
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Old 12-07-2019, 07:23 PM #39
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Alternative (FREE) solution

There is another thread in the 5th Gen forum that gives you a step-by-step process that should resolve most of these head unit reboot issues that many of us have been facing.

https://www.toyota-4runner.org/5th-g...head-unit.html

I've gone through the steps myself, and as soon as I head back out to the truck, I will see if this ugly problem is resolved.
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Old 12-09-2019, 01:58 PM #40
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Quote:
Originally Posted by WEAK_E90 View Post
had a question i posted it on your link that you are the OP of, LMK
Answered, Yes, The app called "Music" that is an Apple app, where all your music is...
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Old 01-13-2020, 03:38 PM #41
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Quote:
Originally Posted by ant the ninja View Post
Running into similar issues.

My main problem is with Carplay. I have a 2020 4Runner and carplay becomes completely unusable when taking a call. The entire system freezes up and the call becomes choppy and staticky and neither person can hear each other. This is ONLY happening on my iPhone 11 Pro on iOS 13. I have no issues with carplay and using my workphone which is an iPhone 7 Plus and absolutely no issues with carplay on my 11 Pro in any of my other cars.

I am urging people to write to apple and toyota to get this fixed, I dont know who need to fix it but if no one brings it to their attention, they wont know.
2020 and iPhone 11

I've contacted Toyota about this issue as well. I have an appointment with the dealership to document the problems I am having with both Carplay and Bluetooth. Bluetooth echo on the recipient end is frustrating, and I've tried every fix.. unparing, BT volume all the way up, all the way down, phone in pocket, etc. Nothing so far fixes the echo. Now I just read there's a class action lawsuit against Toyota for this issue.

Apple Carplay phone audio is so choppy and cuts in and out that you cannot have a phone conversation. Maps and audio work great but forget about using it to make hands-free calls.

As of today, I have no way of utilizing either option for hands-free calling which is completely unsafe and unacceptable not to mention against the law to have a phone up to my ear while driving.
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Old 01-15-2020, 09:19 AM #42
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2020 venture edition here. Have same issues with CarPlay, but Bluetooth works fine. Rig is going in on Friday for some other things and will mention this and see if there is a fix


Sent from my iPhone using Tapatalk
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Old 01-15-2020, 01:01 PM #43
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CarPlay

There is a link in this thread that has a fix for the CarPlay issue

2020 model issues/observations
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Old 01-16-2020, 02:12 AM #44
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Apparently, a software update has been released that fixes the CarPlay phone issue. I have a 2020 and have the same problem with Bluetooth working fine but terrible CarPlay phone quality.

Check this out:

2020 4Runner SR5P Carplay Issue | Page 5 | Toyota 4Runner Forum [4Runners.com]

According to at least one guy, the whole system becomes really sluggish when on a CarPlay call but I'll take it for now. Going to dealer ASAP to get the update.
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Old 01-16-2020, 02:08 PM #45
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Quote:
Originally Posted by dwwalter View Post
Apparently, a software update has been released that fixes the CarPlay phone issue. I have a 2020 and have the same problem with Bluetooth working fine but terrible CarPlay phone quality.

Check this out:

2020 4Runner SR5P Carplay Issue | Page 5 | Toyota 4Runner Forum [4Runners.com]

According to at least one guy, the whole system becomes really sluggish when on a CarPlay call but I'll take it for now. Going to dealer ASAP to get the update.
confirmed that it did fix mine. I have an 11 Pro and a 2020 TRD Pro..couldnt make a call..took it to the dealer this morning and they updated the software...now can make calls...no other lags or delays that i noticed...should be good to go now
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