View Poll Results: Do you use your free maintenance program from Toyota?
|
Yes. I want all the freebies. Not worried about them losing screws and such.
|
|
24 |
38.71% |
Yes. I want all the freebies. Not worried about them losing screws and such.
|
|
24 |
38.71% |
|
For some maintenance I use the free service, but I try to do my own.
|
|
12 |
19.35% |
For some maintenance I use the free service, but I try to do my own.
|
|
12 |
19.35% |
|
I never use the dealerships free maintenance option. I do it all myself or go to an indy shop.
|
|
23 |
37.10% |
I never use the dealerships free maintenance option. I do it all myself or go to an indy shop.
|
|
23 |
37.10% |
|
pointman, you're a moron. You shouldn't make polls when you're not internet certified.
|
|
3 |
4.84% |
pointman, you're a moron. You shouldn't make polls when you're not internet certified.
|
|
3 |
4.84% |
|
11-15-2019, 04:52 PM
|
#1
|
Banned
|
|
Join Date: Jun 2019
Posts: 450
|
|
Banned
Join Date: Jun 2019
Posts: 450
|
People with the Toyota Care free maintenance..
are you using it? Oil changes, rotations.. etc. I am curious if its something worth utilizing after reading many complaints of the dealership not properly putting the vehicle back together. Personally, I just had the dealer scratched my 4Runner and not take ownership of it. Curious what you are all doing with your free maintenance. I am fairly certain I won't be going back, unless its for warranty work like on my beautiful sunroof rattle.
Last edited by pointman; 11-15-2019 at 04:54 PM.
|
|
Reply With Quote
|
11-15-2019, 05:11 PM
|
#2
|
Member
|
|
Join Date: Jun 2019
Location: NW, Ohio
Posts: 650
Real Name: Jason
|
|
Member
Join Date: Jun 2019
Location: NW, Ohio
Posts: 650
Real Name: Jason
|
One and done for me. Lesson learned on a simple tire rotation. I had a positive interaction with the service team when I pointed out paint flaking from inside the rear door, which led me to utilize the 5k service. I tried, they failed.
|
|
Reply With Quote
|
11-15-2019, 05:24 PM
|
#3
|
|
Senior Member
|
|
Join Date: Aug 2003
Location: Lake Havasu, AZ
Posts: 2,795
|
|
Senior Member
Join Date: Aug 2003
Location: Lake Havasu, AZ
Posts: 2,795
|
98% of 4runner owners will have a positive experience. Forums tend to find the 2% that do not. I have had positive experience with my dealer. It all depends on the tech that does the work.
__________________
2014 4Runner Limited Barcelona Red, RCI gas tank skid plate, 275/70/17 BFG KO2 all terrains on SR5 wheels for off road use stock 20s for highway
|
|
Reply With Quote
|
11-15-2019, 05:33 PM
|
#4
|
|
Member
|
|
Join Date: Aug 2018
Location: Jacksonville
Posts: 662
Real Name: Jeremy
|
|
Member
Join Date: Aug 2018
Location: Jacksonville
Posts: 662
Real Name: Jeremy
|
Quote:
Originally Posted by 03_4x4Runner
98% of 4runner owners will have a positive experience. Forums tend to find the 2% that do not. I have had positive experience with my dealer. It all depends on the tech that does the work.
|
I'd tend to agree with this. as part of the toyo care plan when I bought my 4ER, I had my first oil change done at the dealership and will have the 2nd one done there as well..I mean it's free..after that I'll do them myself..
__________________
'18 SR5 4WD, magnetic gray metallic, stock, RCI front skid, LFD cross bars, Pedal Commander, Accessorides Remote Start.
|
|
Reply With Quote
|
11-15-2019, 05:47 PM
|
#5
|
Member
|
|
Join Date: Jan 2013
Location: Edmonton, AB, Canada
Posts: 347
|
|
Member
Join Date: Jan 2013
Location: Edmonton, AB, Canada
Posts: 347
|
I brought my 4runner back from the first free service (12K kms on the rig) where they do a visual inspection, fill up fluids, do an oil change, and rotate the tires. I took the rims/tires off 2 days later to put on my winters myself and I swear some of the lugs were torqued to around 100 ft/lbs whereas the manual says 82.5 which is impossible to do with my torque wrench so I just do 84 ft lbs. They were pretty damn hard to take off. Luckily none of the lugs looked stretched (I realize that'd be hard to do at 110 ft/lbs but doesn't hurt to do a quick check).
So yeah, no more tire rotations from those monkeys. The ROI is so small to let them do the basic stuff. You'll spend hours if not days trying to get your shit fixed and sorted out that it's just not worth bringing the runner to the dealership for the basic stuff. For actual warranty claims, sure, go to the town. But not basic maintenance.
A bit of a waste since I have free oil changes for life. Oh well, not worth the headache. I can use it as an opportunity to teach my daughter how to change the oil on a car.
__________________
_____________________
2018 Super White SR5 Premium aka Ben Affleck: Procharged (D1SC), Bilstein 5100s w/ 2" Toytech Superflex, 285/70/18 duratracs (E), 18x9 Volk TE37, OEM Audio+ Ref500, RA Motorsports rack, TRD hood + skid // 2003 Black Limited (2UZFE) aka Blacky Chan: Bilstein 5100 w/ Icon 2.5" springs, BMC, air bag delete, 17x9 SCS Ray10, 285/70/18 Yokos
|
|
Reply With Quote
|
11-15-2019, 06:04 PM
|
#6
|
|
Member
|
|
Join Date: Jul 2014
Location: Surf City, CA
Posts: 323
|
|
Member
Join Date: Jul 2014
Location: Surf City, CA
Posts: 323
|
Part of the 2%!
I probably should have done all the maintenance myself the first two years, considering the time I spent trying to head off potential issues, double checking their work afterwards and taking the truck back to fix their screw-ups.
__________________
'16 Magnetic Grey SR5 Premium - FN 6-Shooters, 265 KO2s, TRD CAI, various other do-dads
So happy to be back in a 4Runner again! Previous Toys - '87, '89 and '93 4x2 Pick Ups, '03 4Runner, '08 Sequoia
|
|
Reply With Quote
|
11-15-2019, 06:15 PM
|
#7
|
Senior Member
|
|
Join Date: Aug 2018
Location: Hawaii
Posts: 1,030
|
|
Senior Member
Join Date: Aug 2018
Location: Hawaii
Posts: 1,030
|
Voted.
I do stuff my self. Don't trust a minimum wage oil change tech.
__________________
2018 TRD OFF ROAD
My Build
|
|
Reply With Quote
|
11-15-2019, 06:18 PM
|
#8
|
Member
|
|
Join Date: Apr 2018
Location: Sacramento, California
Posts: 327
|
|
Member
Join Date: Apr 2018
Location: Sacramento, California
Posts: 327
|
I had them do the first oil change and probably will have them do the second. I take the skid plate off before bringing it to them.
|
|
Reply With Quote
|
11-15-2019, 06:31 PM
|
#9
|
|
Member
|
|
Join Date: Nov 2016
Location: Richmond, Virginia
Posts: 424
|
|
Member
Join Date: Nov 2016
Location: Richmond, Virginia
Posts: 424
|
Yes. The end of 2016 we bought a new Avalon Touring and a new 4Runner TEP. We have used the 2 years of Toyota Care that were included with the deal and now we're using the 2 years of 'dealer care' that were included. I liked getting free 30k service on 2 vehicles. Free state inspections too.
Free is free and fine with me.
__________________
2023 TRD ORP w/KDSS. Red again.
This 2016 TEP w/KDSS is a big step up from the 1986 Subaru GL wagon I used on the Outer Banks beaches for 14 years. That thing would go anywhere in the sand on 185/70-13 tires. Dual range 5 speed, factory skid plate, 3 position manually adjustable rear shocks and armored exhaust. All factory, including the white spoke wheels. The front sub frame finally rusted apart.
|
|
Reply With Quote
|
11-15-2019, 07:04 PM
|
#10
|
|
Member
|
|
Join Date: Nov 2016
Location: Sand Point, Idaho
Posts: 270
|
|
Member
Join Date: Nov 2016
Location: Sand Point, Idaho
Posts: 270
|
Quote:
Originally Posted by 03_4x4Runner
98% of 4runner owners will have a positive experience. Forums tend to find the 2% that do not. I have had positive experience with my dealer. It all depends on the tech that does the work.
|
In my opinion, you are fortunate to have a dealer service dept you can trust.
I have lived in the PHX area 40 years and during that time have tried several different dealers and each time I kick myself for going to the dealership for service. I guess the positive thing with that experience is I have learned to do the work myself. I do use one dealership for parts I need and have had a very good experience with them.
Maybe I should drive out to Lake Havasu!
Last edited by TOYO74; 11-15-2019 at 07:06 PM.
Reason: typo
|
|
Reply With Quote
|
11-15-2019, 07:18 PM
|
#11
|
Banned
|
|
Join Date: May 2019
Location: Arizona
Posts: 524
|
|
Banned
Join Date: May 2019
Location: Arizona
Posts: 524
|
Nope, i have no reason to return to a dealership unless its for a recall or warranty claim.
|
|
Reply With Quote
|
11-15-2019, 07:33 PM
|
#12
|
|
Senior Member
|
|
Join Date: Mar 2010
Location: denver
Posts: 3,010
|
|
Senior Member
Join Date: Mar 2010
Location: denver
Posts: 3,010
|
I got the extended service contract due to convenience. Oil changes, rotation, drive shaft lubrication atf fluid swap etc . I drop of the car they drive me to my work, pick me up at the end of day. I read the forum and check every bit of it but so far so good. With two little ones and every thing that comes with work and family, it works out better. The only time I get to work on my cars is when the wife and kids are sleeping which is Fri and Sat night if we don't have anything going on which almost never happens.
|
|
Reply With Quote
|
11-15-2019, 07:36 PM
|
#13
|
|
Member
|
|
Join Date: Sep 2017
Posts: 102
|
|
Member
Join Date: Sep 2017
Posts: 102
|
I let them do everything but the oil changes.
Sent from my iPhone using Tapatalk
|
|
Reply With Quote
|
11-15-2019, 08:33 PM
|
#14
|
Senior Member
|
|
Join Date: Aug 2018
Location: Hawaii
Posts: 1,030
|
|
Senior Member
Join Date: Aug 2018
Location: Hawaii
Posts: 1,030
|
Forgot to add.
It would take me longer to drop off my 4R & wait or go back for it than the time it would take me to do it on my own.
My time is more valuable than a free oil change.
__________________
2018 TRD OFF ROAD
My Build
|
|
Reply With Quote
|
11-15-2019, 10:42 PM
|
#15
|
|
Senior Member
|
|
Join Date: Feb 2014
Location: U. S. A.
Posts: 1,014
|
|
Senior Member
Join Date: Feb 2014
Location: U. S. A.
Posts: 1,014
|
Quote:
Originally Posted by 03_4x4Runner
98% of 4runner owners will have a positive experience.
|
How did you come up with this number?
__________________
2015 2WD Toyota Tacoma Prerunner V6 SR5 1GR-FE 236HP VVT-i
2014 2WD Toyota 4Runner SR5 1GR-FE 254 HP Dual VVT-i
2006 Toyota Avalon 3.5l automatic 2GR-RE Dual VVT-i
1991 Mercedes-Benz 300-SEL M103
1975 Kawasaki 900 Z1-B
|
|
Reply With Quote
|
Posting Rules
|
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
HTML code is On
|
|
|
|