Quote:
Originally Posted by Saturnine90
Thats B.S.! I get they don’t want to give anything away for free but why would people be eager to have them mess with the suspension on a relatively new vehicle? Its not like the height or performance is improved or drastically different. And why would someone lie about one side having issues? Is the noise they confirmed not a good indication that both probably have issues. Nuts...
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Well, getting a nice fresh set of semi expensive shocks replaced by the dealer for free is certainly a tempting offer if you enjoy going off the pavement. I know personally that's a bit of a driver for me to try and get it taken care of. I think a lot of people would pour into the dealers if you said "Hey, we'll replace both of 'em for free, no questions asked" right before the warranty was expired. Hell, you'd almost be foolish not to take that offer.
That being said having two different strut assemblies, with two different spring perches is not the state I would want to be in personally, or professionally (were I the dealer/tech).
The noise on mine is so damn hard to replicate at times, there's a few spots on the road around my house where I can cause it to happen 100% of the time. There's other places where I'm sure it will make the noise and it's dead silent. So I'm super conflicted on how to approach it myself. I would love to never hear it again, and I would certainly enjoy getting two fresh shocks out of the deal, but I dont want to play the dealer game.
I had an amazing relationship with the service department at my old Chevy dealer for my Camaros, but the one at this Toyota dealer has been mediocre at best so far.