Yesteraday morning was the perfect conditions to hear my 2019 TRD Pro suspension pop. It was cold, 37* and 8am. I drove my 4R 2 miles to the dealership and it popped entering their parking lot. So I spoke to service tech and they advised me to wait a few mins to do a ride along. I took the master tech for a ride along. The suspension popped many times. He was able to hear and feel it in the floor. Once we got back to the dealership he advised me he would start a service call with Toyota Technical. Within a few minutes he had an answer from them to replace the front shocks, evaluate suspension again, if rear pop they will also replace them.
Let's hope the replacements are from a different production batch with the problem corrected.
The tech also told me Toyota asked for the front shocks to be sent to them for inspection.
I'll update once the front has been replaced.