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Old 05-10-2021, 11:21 AM #136
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Quote:
Originally Posted by DallasTRDPro View Post
Went to dealership for my 2nd oil change and tire rotation. They did the rotation since I marked the tires to make sure. When I crawled under the 4R, I noticed something hanging off. It turned out to be an easy fix, but I will never go back to a dealership. The simplest thing to do and they screw it up. I’m assuming they changed the oil, but I have no idea.



I had a similar issue on my last "free oil change" a month ago. The dealership stripped one of the skid plate bolt holes, (common), and left that little cover plate loose, they at least had both bolts in unlike yours, but they were not tight and the plate was rattling around. FWIW I now carry a bag of spare skid plate bolts and the tap in my tool kit as that seems to be a common problem.
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Old 05-10-2021, 12:51 PM #137
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Not just Toyota dealerships. I brought my '19 Forester in for a power tailgate failure and had them do the free oil change against my better judgement. There is a plastic belly pan under the engine with a little door like our 4Runners. Plastic pop in fasteners hold it in place. One was missing and the door was hanging by the other one. Never again. The dealers will only see my vehicles for warranty/recalls. Nothing else.
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Old 05-10-2021, 01:15 PM #138
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Originally Posted by ElectroBoy View Post
After my 2nd free oil change a similar thing happened to me. The two front bolts were missing from the front skid plate. It was just dangling by the two rear facing ones. I gave the service manager hell and never went back.

These occurrences will never end. Think about the average dealer and how they handle personnel. You hired a new inexperienced guy, where do you put him to learn? Oil changes. Where they also make more money the faster they work and cram more oil changes into their work day.
Yeah, I had a similar experience where the tech dumped oil all over my engine bay and all over my brand new AGM battery, and their excuse was, well the guy is new.... Um, well either way it's unacceptable, but great cop out
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Old 05-10-2021, 02:30 PM #139
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In the Jeep forums it's nothing but overfilling the oil on a change. JL's are 5 quarts and the older ones were 6 quarts. Amazing that after a few years of them being out, dealerships still overfill.

At the end of the day, nobody cares about your truck more than you!
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Old 05-10-2021, 05:51 PM #140
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I can only imagine how bad a dealer can screw up a airbag recall when they tear apart the dash
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Old 05-10-2021, 07:02 PM #141
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Originally Posted by 97BlackAckCL View Post
Yeah, I had a similar experience where the tech dumped oil all over my engine bay and all over my brand new AGM battery, and their excuse was, well the guy is new.... Um, well either way it's unacceptable, but great cop out
my family member did the oil changes at Tewksbury Toyota all the time .. well one oil change they pour oil on the engine.. I tell them you have to inspect when the dealership does the work .. so I brought the 2009 V8 runner back to the dealership and they did not charge the oil changes and they cleaned up the mess..
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Old 05-12-2021, 10:15 AM #142
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They poured oil ON the engine? Hey, at least they opened the hood before pouring it...
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Old 05-12-2021, 03:35 PM #143
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When I had my first oil change at the dealer, no broken bolts and everything was still spotless. However the engine made loud tapping noises.

I did the second oil change myself because I didn't want to go to dealer due to corona. The tapping noises are gone and I used Mobil 0w-20.

I'm not sure if the dealer used the wrong oil on the first oil change. Hopefully no long term damage.
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Old 05-12-2021, 03:47 PM #144
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They poured oil ON the engine? Hey, at least they opened the hood before pouring it...
My assumption was that they didn't use a funnel to fill the oil, because it was all over the skid plate, the engine cover and all over my brand new Odyssey battery. When I took my skid plate down there was oil all over the skid and no apparent leaks visible anywhere.

When my wife had her Forester at the Subaru dealer they dumped oil all over her fuse box and left an oil soaked rag laying against her battery terminals.... Glad that thing didn't burst into flames
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