12-02-2020, 07:08 PM
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#16
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Banned
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Join Date: Mar 2020
Location: New Jersey, USA
Posts: 721
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Banned
Join Date: Mar 2020
Location: New Jersey, USA
Posts: 721
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Quote:
Originally Posted by LandCruiser
Well, if you practice good QC, you won't have to waste good $$$ on fixing your **** ups.
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Nobody does good QC these days. Just today I saw the guy they have doing QC sometimes sweeping the floors of the warehouse. He also barely speaks English.
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12-02-2020, 08:01 PM
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#17
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Senior Member
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Join Date: Dec 2013
Location: Near Baton Rouge, LA
Age: 70
Posts: 4,069
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Senior Member
Join Date: Dec 2013
Location: Near Baton Rouge, LA
Age: 70
Posts: 4,069
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Quote:
Originally Posted by Gamma Ray
Nobody does good QC these days. Just today I saw the guy they have doing QC sometimes sweeping the floors of the warehouse. He also barely speaks English.
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I disagree with your statement.
Companies choose not to have good quality control, it doesn't just happen.
Yes, sometimes things get by, that's true. But for you to lump every company in the same slot in unjust to companies that do care about their products.
Your statement "Just today I saw the guy they have doing QC sometimes sweeping the floors of the warehouse. He also barely speaks English"
Well, that's a company that chooses to conduct its business like that. Or maybe he was filling in and still does good quality control. See how you lump ever company together....?
My opinion. Period.
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Best Regards,
Saker
2021 T4R *MIDNIGHT BLACK METALLIC* TRD OFF ROAD PREMIUM 4X4| Saker’s Ebony Build | Saker’s Previous 2014 Midnight Build | Scuba Mod | LED LIGHT BAR INSTALL | Saker's EBRs Photos Updated 05-21-16| Saker's Previous 2013 FJ TT/SE
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12-02-2020, 08:04 PM
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#18
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Senior Member
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Join Date: Feb 2013
Location: East Bay
Posts: 4,584
Real Name: Sparky
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Senior Member
Join Date: Feb 2013
Location: East Bay
Posts: 4,584
Real Name: Sparky
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Quote:
Originally Posted by Saker
I disagree with your statement.
Companies choose not to have good quality control, it doesn't just happen.
Yes, sometimes things get by, that's true. But for you to lump every company in the same slot in unjust to companies that do care about their products.
Your statement "Just today I saw the guy they have doing QC sometimes sweeping the floors of the warehouse. He also barely speaks English"
Well, that's a company that chooses to conduct its business like that. Or maybe he was filling in and still does good quality control. See how you lump ever company together....?
My opinion. Period.
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Of course he can't do good QC, he's sweeping the damn floors and doesn't have the time!
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Old and (c)rusty.
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12-02-2020, 08:41 PM
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#19
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Member
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Join Date: Aug 2020
Location: Sacramento
Posts: 175
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Member
Join Date: Aug 2020
Location: Sacramento
Posts: 175
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Quote:
Originally Posted by JPOVS
With my RCI rock sliders I had to drill a couple holes into the frame and tap them. Wasn't that big of a deal. I thought that would be easier since I was prepared to do the job at that time and definitely didn't want to repackage them and deal with shipping companies. I think in the end I had to do two holes. Non-KDSS version. Now looking back with all the things I've done since it was one of the simpler mods.
If it was me I would ask for a discount and drill the holes. I ended up getting that discount when the paint peeled off and started rusting a couple months after install. Not near the holes, but large sections elsewhere. In the end I was happy with my purchase and never looked back.
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Thanks for responding. The holes I would drill would be next to existing hole in the slider, and therefore create a larger hole in the sidewall of the slider plate. When inserting screws there, I would not only be inviting rust, but strength and integrity issues that couldn't be forecasted during an encounter in the woods. I'm not asking for a warranty, just a piece cut correctly. We all know sliders and the "overlanding" community in general are providing nice profits for companies. QC is expected at over $900.
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12-02-2020, 09:01 PM
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#20
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Banned
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Join Date: Mar 2020
Location: New Jersey, USA
Posts: 721
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Banned
Join Date: Mar 2020
Location: New Jersey, USA
Posts: 721
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Quote:
Originally Posted by Saker
I disagree with your statement.
Companies choose not to have good quality control, it doesn't just happen.
Yes, sometimes things get by, that's true. But for you to lump every company in the same slot in unjust to companies that do care about their products.
Your statement "Just today I saw the guy they have doing QC sometimes sweeping the floors of the warehouse. He also barely speaks English"
Well, that's a company that chooses to conduct its business like that. Or maybe he was filling in and still does good quality control. See how you lump ever company together....?
My opinion. Period.
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Blargh, it was more of a "nobody" instead of an absolute nobody. Whatever.
And this is a guy that they bump all over the place doing whatever. And I think he's a temp. And I don't know how he could possibly effectively communicate details of poor quality in our environment where English is the language that would be used to communicate it in.
And I know full well companies can and do choose to operate this way. This one definitely chose to do so. I know that it was their explicit decision.
Gosh, technicality much?
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12-02-2020, 09:55 PM
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#22
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Member
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Join Date: Jul 2016
Location: USA
Posts: 223
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Member
Join Date: Jul 2016
Location: USA
Posts: 223
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Quality control is a big thing for me too.
Overtime I’ve come to appreciate when things are wrong how companies will bend over backwards to help you out and make things correct in the end.
On the other hand I cant tell you how shitty it feels when a company tells you, you must be doing something wrong, or worse just stop communicating.
Good customer service to me is tops, and keeps getting my business.
__________________
2016 TEP, Elka 2.5 RR Adj F&R, Chaos UCA & LCA, OME 899, KO2 285/70E, Wheeler F&R Bumps, BMC, Spindle Gussets, Cam Tabs, Nitro 4.88 Gearing, Tranny Cooler, Hefty Fab F&R Bumpers Dual w/ ladder, Warn Plat 12s, Icon Pan & Billet Rear Links, OCD Links, GFC RTT, RCI Sliders, Every RCI Skid Plate (In Alum if avail), SCS Stealth 6 Rims, ARB Twin Comp, ARB 2500 Awn, Quick Pitch Shower Awn, Compustar T11 & RMS, Dual 42" drawers W/ Adj sleep/dog height platform (2nd Row Removed) Switch Pros, Baja LP9's, Squadron & S2 Pros, Rock Lights, Dometic CFX3 35qt.
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12-02-2020, 10:00 PM
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#23
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Senior Member
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Join Date: Dec 2013
Location: Near Baton Rouge, LA
Age: 70
Posts: 4,069
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Senior Member
Join Date: Dec 2013
Location: Near Baton Rouge, LA
Age: 70
Posts: 4,069
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Quote:
Originally Posted by JPOVS
Quality control is a big thing for me too.
Overtime I’ve come to appreciate when things are wrong how companies will bend over backwards to help you out and make things correct in the end.
On the other hand I cant tell you how shitty it feels when a company tells you, you must be doing something wrong, or worse just stop communicating.
Good customer service to me is tops, and keeps getting my business.
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Agree 10X over.
__________________
Best Regards,
Saker
2021 T4R *MIDNIGHT BLACK METALLIC* TRD OFF ROAD PREMIUM 4X4| Saker’s Ebony Build | Saker’s Previous 2014 Midnight Build | Scuba Mod | LED LIGHT BAR INSTALL | Saker's EBRs Photos Updated 05-21-16| Saker's Previous 2013 FJ TT/SE
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12-02-2020, 11:03 PM
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#24
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Banned
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Join Date: Mar 2020
Location: New Jersey, USA
Posts: 721
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Banned
Join Date: Mar 2020
Location: New Jersey, USA
Posts: 721
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Quote:
Originally Posted by Saker
@ Gamma Ray
Sounds like you are agreeing with me!  |
Of course I agree with you, but that doesn't mean you're not annoying the hell out of me!
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