Quote:
Originally Posted by cb1111
Am I the only one to notice that they quoted 1.5 hours install, but want to charge for 2 hours?
|
Les Schwab’s total labor charge is expensive and the way they bill labor is confusing …
I think they are billing 1.5 hours per side, or 3 hours labor plus a strut assembly surcharge, so total labor is $363.98 + $115.98 = $479.96 which equals $160/hour.
A Phoenix off road performance shop gave me a 3 hour estimate at $90/hour to install 2 Bilstein 5100s on the front ... $270 total labor, which includes strut disassemble and reassemble. Therefore, Les Schwab's labor is higher by $70/hour.
Note, KYB SR4528 and SR4529 part numbers are assembled struts, no spring compressor needed, so why are they billing a strut assembly charge? It appears Les Schwab is billing for strut assemblies when they should be billing for front shocks.