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Old 12-20-2020, 02:41 AM #1
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Shock Quote from Tire Shop

Yesterday I had to get new tires (long story)...and when I picked it up they told me the "front struts blown out and rears starting to leak". Not exactly sure what that means, other than the XREAS system is now gone (they didn't tell me, just included attached with my invoice).

They gave me an estimate to fix it but I don't know if this is for the fronts only, or for all 4 corners. It was my impression that you can't repair the XREAS system and it needs to be replaced with OEM system or with a traditional shock system.

Any help appreciated with quote!
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Old 12-20-2020, 02:51 AM #2
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Originally Posted by tundradan View Post
Yesterday I had to get new tires (long story)...and when I picked it up they told me the "front struts blown out and rears starting to leak". Not exactly sure what that means, other than the XREAS system is now gone (they didn't tell me, just included attached with my invoice).

They gave me an estimate to fix it but I don't know if this is for the fronts only, or for all 4 corners. It was my impression that you can't repair the XREAS system and it needs to be replaced with OEM system or with a traditional shock system.

Any help appreciated with quote!
What does EXCEL shock mean?

Also have you checked the shocks to see if they are leaking? If they are blown, you should see a streak of oil on them.
Not the same kind of shock but here's my blown rears



Without parts, my local shop charged me $500 to install front and rear shocks + alignment.
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Old 12-20-2020, 03:17 AM #3
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personally I wouldn't go with a KYB shocks & struts from Les Schwab, sure they are guaranteed for life, but they don't ride real nice. For that price you can probably get something with better ride quality. I have this set up on my 4th gen- its primarily drive by son, and he's on a budget. Schwab does handle other brands like Bilstein. And their prices on the alignment and labor are pretty good.

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Old 12-20-2020, 11:34 AM #4
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Consumers need to know the difference between a leaking and misting shock absorber. Shocks warrant replacement when oil leak paths and wet streaks are clearly visible along the full length of the shock. A misting shock has a very light oil film which attracts road dust, giving it a damp and dirty appearance which may extend the full length of the shock. Misting does not warrant replacement. Service advisors often say a shock is leaking when its actually misting. Misting is perfectly normal and necessary ... by design, the piston rod carries a film of oil through the rod seal to lubricate the seal lips, reducing friction and wear at the seal contact area, thereby prolonging seal life.

See this bulletin https://www.cbsparts.ca/admin/bullet...ch%2001_09.pdf
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Old 12-20-2020, 11:40 AM #5
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Amazon's price for a KYB 349185 Excel-G Gas Shock is $52.62 each. The markup on the estimate is 100% for a low quality rear shock absorber.

Last edited by DougR; 12-20-2020 at 11:46 AM.
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Old 12-20-2020, 11:52 AM #6
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Amazon's price for a KYB SR4528 Strut-Plus includes Strut, Mount and Spring for $114.87 ... this is the lowest quality complete assembly one can possibly buy. The shop's markup on the estimate is 50%.

According to Amazon, the SR4528, SR4529 front struts and 349185 rear shocks DO NOT fit 4Runners with KDSS or XREAS.

The quote you received is for replacement of all four corners. Personally, I would not buy those struts and shocks. I recommend that you perform the inspection after reading the Gabriel bulletin link in my post above. If the shocks are actually leaking, then I suggest getting another estimate at a well reviewed shop that installs quality parts, such as Bilstein. If you are not going off road, then Bilstein 4600 series is the OEM replacement.

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Old 12-20-2020, 12:55 PM #7
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This image shows heavy misting after 118,000 miles. The strut is not leaking.
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Old 12-20-2020, 01:06 PM #8
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For what they’re charging you, you can buy Bilsteins and have them install them.
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Old 12-20-2020, 02:00 PM #9
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or the entire Eibach Pro Truck lift kit...

Front shocks & springs, rear shocks & springs

You will have a 2.5" / 1" lift, better ride (MUCH) no more brake dive / corner lean....
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Old 12-20-2020, 02:35 PM #10
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I replaced all 4 of mine with OEM in my driveway for around $150 or so. Not the easiest 1 person job on the fronts but I did it. Rears were a piece of cake. There are instructions on here if you search.
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Old 12-20-2020, 02:51 PM #11
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Les Schwab is not what it used to be. When Les was alive, they had decent prices and service. It's been 13 years since he passed, and it has been a steady decline. Of course it was recently sold to a California investment firm.

They offer 3rd tier tires at more than 1st tier prices, and want to replace everything, instead of just fixing the actual problem. If there is an actual problem...

KYB is okay, but the 'Excel' is their most inexpensive offering. And they quoted more than double what they can be bought for.

I'd suggest finding a shop that has a good reputation, and is hopefully honest.

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Old 12-20-2020, 06:14 PM #12
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First question is: Have you noticed any degradation in ride quality?

If not, then I'd get it checked out by someone who's reputable/understands Toyotas.


Firestone tried to swindle my girlfriend with "need new shocks" on her previous Ford Escape. She had the extended full coverage warranty through Ford so brought it to the dealer.

3 techs and the service manager drove and inspected the thing. No issues.

Get a second opinion, especially if you have XREAS.


Also: $181 per hour LABOR?? Holy hell....
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Old 12-20-2020, 07:00 PM #13
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All,

Thanks for all the information and advice. I definitely want to replace the entire system but wasn't sure what they were quoting me. As I said, the quote was in the envelope with my receipt.

I ended up swapping my 20" rims with another 17" set I had from a previous FJ. I got 265/70r-17 Open Range tires (60K mile warranty). They are much quieter than the original 20" tires from Toyota and the truck feels SO MUCH more stable on the road now. Not sure why, but I like it.

The ride doesn't seem bad at all, but I have only had the truck for 5 months, so I am not exactly sure what it's supposed to feel like. I was leaning towards Bilstein 5100's for a while now. I will inspect as suggested above and then determine if they need replacement.

Here's a new picture.
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Old 12-20-2020, 08:15 PM #14
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Dude I will sell you my 1800 miles stock tokico suspension for 150 plus shipping
You will ride in a nearly new suspension installed for 1/2 of that quote
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Old 12-20-2020, 09:27 PM #15
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The Open Range A/T is made for Les Schwab by Sumitomo. They're an okay tire, but you can buy the Sumitomo Encounter A/T which the Open Range A/T tire is based on, for much less.

Anyway, just a heads-up so you know what they sold you.
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