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Old 04-15-2021, 10:46 AM #1
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Exclamation Suspension Install - Is This Normal??

Hey guys,

I'm working on installing new suspension on my 2020 4Runner that has about 10,000 miles on it. When installing the driver's front coil-over assembly I noticed this play at the lower shock eyelet mount location. Is this normal? It seems that the "box" that it sits down in is bending "closed" as I tighten the bolt, so that the play goes away once tight, but I can't tell because that bolt is the last bolt I tighten, well after the top mount is bolted in. Regardless, it seems odd that the bushings wouldn't fit better in there.. or is it this way by design?

https://www.youtube.com/watch?v=kC5jhWzN-vo&feature=youtu.be



Also, while there is absolutely no issue with spring-to-UCA contact on the driver's side, the passenger side is suuuuper close. In fact, I already completely disassembled and re-assembled the passenger side coil-over again just so that I could rotate the spring a smidge, to try to help.. So now it doesn't touch, however it's still only about 1mm away at full droop. I had seen something about this before but assumed it came down to clocking the spring "correctly." Well, I followed Toyota's directions to a T but am still having this issue. Does the Toyota manual go out the window here since we aren't dealing with OE springs, and thus "clocking the springs so that the bottom end faces rearward" is actually not necessarily correct with aftermarket springs?

Thanks!
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Old 04-15-2021, 11:40 AM #2
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Should have some misalignment spacers there or one to go on each side of the bottom shock mount.
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Old 04-15-2021, 12:14 PM #3
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Thanks for the reply, but I don't understand what you are saying. You're saying that Eibach should have supplied spacers? Why wouldn't they just use an appropriate bushing/sleeve? No spacers or anything like that were included with the shocks.
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Old 04-15-2021, 12:31 PM #4
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Definitely not normal. There shouldn't be any play at the lower shock, if I were you I would contact Eibach.
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Old 04-15-2021, 12:54 PM #5
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Man, this suspension install has given me so many dang issues. I've already had to speak with Eibach twice, lol. They're going to hate me. I'm not trying to be annoying.. but my family's safety is on the line here. Frustrating.
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Old 04-15-2021, 01:06 PM #6
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Quote:
Originally Posted by kouki_monster View Post
Man, this suspension install has given me so many dang issues. I've already had to speak with Eibach twice, lol. They're going to hate me. I'm not trying to be annoying.. but my family's safety is on the line here. Frustrating.
It's on them, not you. They should feel bad that you have to contact them.
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Old 04-15-2021, 02:00 PM #7
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I just got off the phone with Eibach, I am awaiting a call-back. I spoke with an employee (non-tech) that has a 4Runner, and he seemed to think this was not normal, but we are holding off on judgement until I speak with the tech that actually designed this and wrote the install instructions. We shall see. Honestly, I did not notice if this happened on the passenger side, or not.. so I'll have to go check that one again if this is indeed abnormal. Ughhhh, I have literally already removed, installed, removed, installed, removed, installed, removed and installed the passenger side suspension.. yes.. that many times. Looks like here we go again!! Eibach seems to have really great customer service, but this install is taking far too long due to various issues.
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Old 04-15-2021, 02:04 PM #8
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Mine where so tight, I can barely get them in. Washers should fix yours.
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Old 04-15-2021, 10:10 PM #9
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Is this what you have?
PRO-TRUCK LIFT SYSTEM (Stage 1) - TOYOTA 4Runner Base

Just looking at pics of these and the 2.0 coilover the lower mount is obviously larger and good install directions. What they give for these is lacking. Only tells you how to set up the shock/warnings "after install" etc, no install information.

Did they send you the correct shocks for your year? Maybe mixed up the order??

Good luck.
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Old 04-16-2021, 10:05 AM #10
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Thanks for the replies.

According to Eibach, it is normal. They stated that 2mm of play/clearance is normal there, and that the mount/box will tighten down around the shock bushing as the bolt is tightened. Seems odd but I suppose I will trust Eibach.

Cheers
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Old 04-16-2021, 10:08 AM #11
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Quote:
Originally Posted by ncflyer View Post
Is this what you have?
PRO-TRUCK LIFT SYSTEM (Stage 1) - TOYOTA 4Runner Base

Just looking at pics of these and the 2.0 coilover the lower mount is obviously larger and good install directions. What they give for these is lacking. Only tells you how to set up the shock/warnings "after install" etc, no install information.

Did they send you the correct shocks for your year? Maybe mixed up the order??

Good luck.
I am using their Eibach Pro-Truck Sport Shocks, but am using different springs front and rear. Yes, their installation instructions are basically just instructions that specifically refer to their shocks, not the overall install. It is what it is haha, that did not surprise me in the least. Happily, their customer service is awesome, and even though I had to leave a voicemail each time I called them, I always received a call back the same day with a helpful tech that at least seemed to know all the details of the install, should I need assistance.
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Old 04-16-2021, 10:33 AM #12
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Quote:
Originally Posted by kouki_monster View Post
Thanks for the reply, but I don't understand what you are saying. You're saying that Eibach should have supplied spacers? Why wouldn't they just use an appropriate bushing/sleeve? No spacers or anything like that were included with the shocks.
Eibach shouldn't have supplied you with misalignment spacers, and misalignment spacers would NOT even fit in this situation. It looks more like you either received the wrong part or that Eibach installed the incorrect lower bushing in the coilover. I would reach out to the place you ordered these from, and see what they say.

Mike
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Old 04-16-2021, 10:46 AM #13
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not normal, washers are an ok fix. Looks like a pre 2010 FJ shock or a 4th gen shock. IMO
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Old 04-16-2021, 10:55 AM #14
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Normal or not, it would not be on my 4Runner. I would figure out a way to add bushings or spacers or they would be going back.

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Old 04-16-2021, 02:39 PM #15
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Once everything is bolted down, nothing moves. But it does seem odd that the tolerance was so large.

I've cross referenced part numbers and my shocks are the correct ones for the 2010+ 4Runner/FJ, not the prior model with smaller bushings. That said, maybe Eibach just says screw it and still uses the smaller bushing on 2010+ vehicles with the larger lower mount? I kind of doubt that because the shock bodies have a different part numbers.. why would they do that?

EDIT: Upon further digging.. it looks like that's exactly what they did. Hmm, I'm not sure how to feel about this. Eibach uses the bushing from pre-2010 Toyotas in their shocks for both pre-2010 Toyotas as well as 2010+ Toyotas. They say it's fine, obviously.. but is it?

So now I guess I have to decide if I need to source my own spacers/washers and add them, or trust Eibach and go with it. Many many people have these installed on their 2010+ Toyotas and seem happy with them.. so I really don't know what to do.

Pretty eye opening, none-the-less, not that I'm surprised.
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