05-12-2021, 09:14 PM
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#1
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Member
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Join Date: May 2015
Location: Gulf Coast, AL
Posts: 725
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Member
Join Date: May 2015
Location: Gulf Coast, AL
Posts: 725
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Truck Brigade is not good to go. Updated- They are good
I ordered a rack from them and once they took the money I never heard from them. I have tried to contact them multiple times and I get nothing. Just a heads up.
Update - heard from them today, things are good.
__________________
The Build
2019 TRD ORP, OME 3" lift w/ heavy springs Front and Rear, Kenwood TM-D710GA, ARB Breather, Aux Beam Highs, lows, and fogs, Raptor lights, LFD Rear Bumper
Last edited by Signal; 05-13-2021 at 11:50 AM.
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05-12-2021, 09:44 PM
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#2
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Member
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Join Date: Oct 2020
Location: Black Mesa
Posts: 45
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Member
Join Date: Oct 2020
Location: Black Mesa
Posts: 45
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Thanks! Would be good to hear from them in this thread.
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05-12-2021, 10:41 PM
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#3
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Member
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Join Date: Aug 2020
Location: Sacramento
Posts: 174
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Member
Join Date: Aug 2020
Location: Sacramento
Posts: 174
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Hmmm. It's been nothing but good things from my end with them. Sorry for your experience
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05-13-2021, 12:59 AM
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#4
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Member
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Join Date: Apr 2013
Location: South of Denver
Posts: 497
Real Name: Mike
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Member
Join Date: Apr 2013
Location: South of Denver
Posts: 497
Real Name: Mike
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Dispute the charge?
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Between outfits.
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05-13-2021, 02:45 AM
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#5
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Member
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Join Date: Nov 2017
Location: Phoenix Arizona
Posts: 264
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Member
Join Date: Nov 2017
Location: Phoenix Arizona
Posts: 264
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Sounds like my experience with GFC
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05-13-2021, 11:18 AM
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#6
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Member
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Join Date: May 2015
Location: Gulf Coast, AL
Posts: 725
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Member
Join Date: May 2015
Location: Gulf Coast, AL
Posts: 725
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Quote:
Originally Posted by JLTD
Dispute the charge?
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I am planning on it I am giving them till monday.
__________________
The Build
2019 TRD ORP, OME 3" lift w/ heavy springs Front and Rear, Kenwood TM-D710GA, ARB Breather, Aux Beam Highs, lows, and fogs, Raptor lights, LFD Rear Bumper
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05-13-2021, 11:32 AM
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#7
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Member
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Join Date: May 2015
Location: Gulf Coast, AL
Posts: 725
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Member
Join Date: May 2015
Location: Gulf Coast, AL
Posts: 725
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So I heard from them today, They said they have emailed me but I never got any. I am now in contact with them and things are good. If anyone helped or did anything , thank you.
__________________
The Build
2019 TRD ORP, OME 3" lift w/ heavy springs Front and Rear, Kenwood TM-D710GA, ARB Breather, Aux Beam Highs, lows, and fogs, Raptor lights, LFD Rear Bumper
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05-13-2021, 01:31 PM
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#8
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Elite Member
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Join Date: Mar 2010
Location: Pittsburgh
Posts: 5,688
Real Name: Chris
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Elite Member
Join Date: Mar 2010
Location: Pittsburgh
Posts: 5,688
Real Name: Chris
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Update, they are good 
__________________
2017 Nautical Blue SR5 Premium - Black Emblems, AFE 76mm TB, AFE Momentum GT Intake, URD MAF Calibrator, Borla Touring Cat-Back Exhaust, VR ECU Tune, RCI Skid Plate, Morimoto MLED 2.0 Headlight Retrofit, Morimoto LED Fogs, Eagle Eye Smoked Black Tail Lights, FyreFlys LED Interior, Meso Puddle Lights, Tinted Mirror Turn Signals, Smoked Amber Raptor Lights, Odyssey 34 Battery, 32" LED Bar with Rago Hidden Brackets, Rago Molle Panels, Side Shooter LED Ditch Lights, sPod w/ PowerTray, Raceline Matte Bronze Wheels w/ Cooper Discoverer RTX, CaliRaised Rock Sliders, BajaRack Full Length Roof Rack, Kenwood DMX1057XR, Infinity Kappa Door Speakers and 3.5's in dash, JL 8w3v3 in JBL Enclosure, Husky Weather Beaters, Blackvue DR900S Dash Cams
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05-13-2021, 04:30 PM
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#9
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Member
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Join Date: May 2015
Location: Gulf Coast, AL
Posts: 725
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Member
Join Date: May 2015
Location: Gulf Coast, AL
Posts: 725
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I guess they were waiting on Prinsu, I guess it went from a 6-10 day lead time to a month. I wish I went with Uptop now, since I have to wait the I went with the quickest and compromised on style and it's only a few more weens now for a Uptop if I just ordered from them.
__________________
The Build
2019 TRD ORP, OME 3" lift w/ heavy springs Front and Rear, Kenwood TM-D710GA, ARB Breather, Aux Beam Highs, lows, and fogs, Raptor lights, LFD Rear Bumper
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05-13-2021, 05:35 PM
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#10
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Senior Member
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Join Date: Dec 2013
Location: Boise, ID
Posts: 1,952
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Senior Member
Join Date: Dec 2013
Location: Boise, ID
Posts: 1,952
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I had a great experience with Truck Brigade. Ordered my Sherpa rack through them and at the time they were offering BF prices and FREE shipping which Sherpa itself wasn't offering free shipping during their BF sale. Obviously supply chain issues happened this year and my order took longer than expected by maybe 2-3 weeks. Although that was more on Sherpa's end and not TB. I must have received weekly emails for a month from Ryan P. at Truck Brigade updating me on my order status. I wasn't in a rush so I didn't care if it was delayed or not but Ryan reached out to me on his own accord to give me status updates.
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2016 Nautical Blue Metallic Trail | SCS | Falken Wildpeak AT3/W | Icon CDCV | Heftyfab Front Bumper | 4x4 Labs Rear | Shrockworks Sliders | RCI Skids | Warn VR10S | OGE Dual Battery System | sPOD | Katzkin
2013 Blizzard Pearl LE 4WD - SOLD!!!
Last edited by sn_85; 05-13-2021 at 05:40 PM.
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05-14-2021, 10:15 AM
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#11
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Senior Member
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Join Date: Mar 2017
Location: NYC
Posts: 1,135
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Senior Member
Join Date: Mar 2017
Location: NYC
Posts: 1,135
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when did you order?
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2017 Barcelona Red TRD PRO - Urd Supercharged - 4.88 Gears - ADS Shocks with External Reservoir/Clickers - King Secondary and Rear Bumpstops - Total Chaos Expedition LCA - JDFabrication LCA Pivot - RCV CV Axles - Icon UCA - Titan7 T-AK1 - Nitto Ridge Grappler 285/75R17 - Oem+ Reference Audio - Proline R1 Guard Bumper - Pelfreybilt Base Rear Bumper - Heftyfab Skids - Demello X-Wing Sliders - Prinsu Roofrack - Sos Stoptech Big Brake Kit - TJM Snorkel - URD Mark3 Catback Exhaust
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05-15-2021, 08:46 PM
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#12
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Senior Member
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Join Date: Oct 2013
Location: illinois
Posts: 1,608
Real Name: Ron
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Senior Member
Join Date: Oct 2013
Location: illinois
Posts: 1,608
Real Name: Ron
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Quote:
Originally Posted by Signal
I ordered a rack from them and once they took the money I never heard from them. I have tried to contact them multiple times and I get nothing. Just a heads up.
Update - heard from them today, things are good.
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Hello Mudder, hello Fadder, here I am at Camp Grenada ...
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05-15-2021, 10:43 PM
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#13
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Elite Member
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Join Date: Mar 2010
Location: Pittsburgh
Posts: 5,688
Real Name: Chris
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Elite Member
Join Date: Mar 2010
Location: Pittsburgh
Posts: 5,688
Real Name: Chris
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Quote:
Originally Posted by rdruss
Hello Mudder, hello Fadder, here I am at Camp Grenada ...
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Camp is very entertaining... And I'm sure we'll have some fun if it stops raining!
__________________
2017 Nautical Blue SR5 Premium - Black Emblems, AFE 76mm TB, AFE Momentum GT Intake, URD MAF Calibrator, Borla Touring Cat-Back Exhaust, VR ECU Tune, RCI Skid Plate, Morimoto MLED 2.0 Headlight Retrofit, Morimoto LED Fogs, Eagle Eye Smoked Black Tail Lights, FyreFlys LED Interior, Meso Puddle Lights, Tinted Mirror Turn Signals, Smoked Amber Raptor Lights, Odyssey 34 Battery, 32" LED Bar with Rago Hidden Brackets, Rago Molle Panels, Side Shooter LED Ditch Lights, sPod w/ PowerTray, Raceline Matte Bronze Wheels w/ Cooper Discoverer RTX, CaliRaised Rock Sliders, BajaRack Full Length Roof Rack, Kenwood DMX1057XR, Infinity Kappa Door Speakers and 3.5's in dash, JL 8w3v3 in JBL Enclosure, Husky Weather Beaters, Blackvue DR900S Dash Cams
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03-28-2022, 11:29 AM
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#14
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Member
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Join Date: Nov 2020
Posts: 60
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Member
Join Date: Nov 2020
Posts: 60
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Quote:
Originally Posted by Signal
I ordered a rack from them and once they took the money I never heard from them. I have tried to contact them multiple times and I get nothing. Just a heads up.
Update - heard from them today, things are good.
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Our apologies for not chiming in on this thread until now! It is our goal to ensure that each of our customers receive the absolute best experience possible when purchasing from us. We appreciate your patience and for updating the thread to reflect that things were made right.
If anyone ever needs direct attention and are unable to get through our phone lines or livechat immediately, they are welcome to call or text my personal phone (I'm co-owner of the company) at 352-286-8893.
Best Regards,
-TJ
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