Hi, All

I've had this issue since I bought it. When I hit uneven surfaces or potholes at slower speeds, my steering rattles and I get a feeling in the steering similar to the noise I hear. I recently discovered that I can shake the wheel back and forth and it does it, too. It is very annoying and if it were just a noise, I'd be cool, but it's mostly the feeling that is unsettling. I drove another 4Runner and it didn't do it. I've taken it in a few times and they state that it's "normal" and maybe that's true. All the other issues I've had resolved out, but this one is persistent. Literally the only thing wrong with my truck that I know of, I'm very happy with it, otherwise. Best vehicle I've ever owned, minus this steering.

I posted a video down below to show what I'm talking about. It literally feels right behind the steering wheel and when the vehicle rocks back and forth and the wheels are bumping around, it's knocking constantly in the steering.

Appreciate your help.

Steering Play 2019 4Runner - YouTube