08-21-2021, 09:17 AM
|
#16
|
Member
|
|
Join Date: Mar 2016
Location: Denver
Posts: 41
|
|
Member
Join Date: Mar 2016
Location: Denver
Posts: 41
|
It's a waiting game, regardless if you spend under 100, or over 5k. It gets to you when it gets to you. In the meantime, go out and hit some trails. Continously calling, checking on your order status isn't going to make it ship faster.
__________________
Bilstein 6112 / fox 2.0 w toytec rear springs, Camburg replica uca's, spidertrax on front, fj oem roof rack, 285/75/17 Toyo AT
|
|
Reply With Quote
|
08-22-2021, 12:49 AM
|
#17
|
Junior Member
|
|
Join Date: Oct 2019
Location: ca
Posts: 2
|
|
Junior Member
Join Date: Oct 2019
Location: ca
Posts: 2
|
Many industries have been backlogged and if you push for an ETA on an out-of-stock item you will get the information available at that time. And that information changes week-to-week due to supply chain and transport delays.
I, unfortunately, have a 3rd row 5th gen and wanted more ground clearance. Wheelers were extremely patient and informative on the phone with expected lift measurements and rake rates. I am very happy with my wheelers lift purchase and the detailed information their sales staff provided to help me select the right springs for my wants.
|
|
Reply With Quote
|
08-22-2021, 03:52 AM
|
#18
|
|
Senior Member
|
|
Join Date: Jan 2017
Location: san diego
Posts: 3,193
|
|
Senior Member
Join Date: Jan 2017
Location: san diego
Posts: 3,193
|
in 2021, you're money and time don't mean much these days.
Prepare to wait like everyone else, or pay super high prices for things that are in stock, but don't call it hyperinflation, because thats just imaginary.........(sarcasm).
__________________
2016 trail 4runner, twin locked on 34's.
Can read more of my build here (2 parts):
https://www.lasfit.com/blogs/news/ho...ad-build-part1
|
|
Reply With Quote
|
08-22-2021, 11:22 AM
|
#19
|
Member
|
|
Join Date: Feb 2021
Location: bay area
Posts: 51
|
|
Member
Join Date: Feb 2021
Location: bay area
Posts: 51
|
Quote:
Originally Posted by mrblah
in 2021, you're money and time don't mean much these days.
Prepare to wait like everyone else, or pay super high prices for things that are in stock, but don't call it hyperinflation, because thats just imaginary.........(sarcasm).
|
Hyperinflation isn't imaginary but it's a lot more severe than what's going on now. It's more like "i went to buy bread and there was a line to buy $100 loaves of wonderbread, when yesterday the same loaf cost $50" than the current "i have to wait a few months to buy items with a lot of steel or microchips at 10% more than last year because a miscalculation in production decisions early in a global pandemic disrupted supply/demand".
|
|
Reply With Quote
|
08-22-2021, 11:49 AM
|
#20
|
Member
|
|
Join Date: Mar 2021
Posts: 32
|
|
Member
Join Date: Mar 2021
Posts: 32
|
Quote:
Originally Posted by riptundra
Many industries have been backlogged and if you push for an ETA on an out-of-stock item you will get the information available at that time. And that information changes week-to-week due to supply chain and transport delays.
|
Maybe this is just the thread taking on a life of its own, but I wanted to say again, this is not me blaming Wheeler's for supply chain issues. It is about them not being upfront and honest. In a matter of 5 weeks, going from everything is here, but waiting on the rear trim packer, to everything is here, but waiting on the rear shocks, to everything is here, but waiting on assembly, and the finally back to everything is here, but waiting on the rear trim packer again....and at each time telling me it should ship out the next week (while having charged my card and having my $). Then add them chuckling/laughing when I expressed my frustration with the continued changing of stories.
Not saying that Wheeler's, if they have the product readily available, is not helpful or anything...saying that if there is an issue, don't necessarily believe a word they say..they just seem to want to make you go away and not give you a true/accurate estimate.
__________________
2021 Magnetic Grey Venture (bone stock for now, but give me a couple weeks!)
|
|
Reply With Quote
|
08-23-2021, 12:23 AM
|
#21
|
Junior Member
|
|
Join Date: Aug 2021
Location: West Michigan
Posts: 25
|
|
Junior Member
Join Date: Aug 2021
Location: West Michigan
Posts: 25
|
My best experiences in buying parts 4R parts online:
URD - CSF Radiator
Shock Surplus - Unassembled 6112's
Auto Anything - Rival Fuel Skid
All 3 of these suppliers shipped fast and the product arrived at my door undamaged in mindful packaging. They are also quick to reply with an email when you have a question about shipping or support.
__________________
2011 SR5 Non-KDSS 4x4
Hyperco-650#/6112-BCV | B12 SS+1.5 Coils/8100-SB/R, Energy | DuroBumps <-Waste of $$$, NitroGear UCAs, 2Gen Rear SBLs, MCP Frame Gussets, CSF#7085, SprintBooster v3@R1, MBRP 304SS-CBE, MCP Drone Dampers, SAIS Exorcism, Odyssey AGM, ARB Skids, Rival Fuel Skid, Spidertrax, Falken AT3W
2016 GX LuxSpt KDSS
KDMax, Northstar AGM, SuperBumps | Timbrens, Hankook AT2/Xtreme
Last edited by MikesDuneRunnerSLS; 10-28-2023 at 11:01 PM.
|
|
Reply With Quote
|
08-23-2021, 01:45 AM
|
#22
|
Member
|
|
Join Date: Aug 2021
Location: So.Cal.
Posts: 373
|
|
Member
Join Date: Aug 2021
Location: So.Cal.
Posts: 373
|
Quote:
Originally Posted by 4wheeldrivesmatter
The guy is just venting since he just kept getting the run around week after week. Rather than the company just being honest from the get go, they kept telling him a different thing. Week after week
Sounds like poor customer service and constant false information
Yeah, production of many things have been impeded. Just say that. No need to lie and keep saying it’ll be shipped when knowing it won’t
Sounds like a shitty company if they can’t even be honest
|
Yup. All the company had to do is be honest. "We told you 4 weeks. it's looking more like 12 weeks. Sorry about the change, we're frustrated,too. Keep it or cancel, brother - no worries either way. "
Simple as that. if they had acted like a grown-up and managed expectations, no problems.
But they guessed/lied/avoided the topic. Lame.
Also sounds like they're pirating orders to fill others that they're behind on (maybe high-dollar spend commercial accounts, etc.) , hence the here and there missing parts. Also lame, if true.
Last edited by bigdaddy2021; 08-23-2021 at 01:47 AM.
|
|
Reply With Quote
|
08-23-2021, 11:21 AM
|
#23
|
Member
|
|
Join Date: Oct 2019
Location: New Jersey
Posts: 103
|
|
Member
Join Date: Oct 2019
Location: New Jersey
Posts: 103
|
Quote:
Originally Posted by somenoise
Hyperinflation isn't imaginary but it's a lot more severe than what's going on now. It's more like "i went to buy bread and there was a line to buy $100 loaves of wonderbread, when yesterday the same loaf cost $50" than the current "i have to wait a few months to buy items with a lot of steel or microchips at 10% more than last year because a miscalculation in production decisions early in a global pandemic disrupted supply/demand".
|
I was in Argentina in 1984 and the stores had the prices written on chalkboards by the door, and they literally would change them every 30 minutes or so. That's hyperinflation.
|
|
Reply With Quote
|
08-23-2021, 12:19 PM
|
#24
|
Member
|
|
Join Date: Mar 2021
Location: Bay Area
Posts: 148
|
|
Member
Join Date: Mar 2021
Location: Bay Area
Posts: 148
|
OP, you're right to feel upset if they told you next week, over and over.
That is some BS, and I would also be upset.
__________________
2021 Lunar Rock
|
|
Reply With Quote
|
08-24-2021, 08:31 PM
|
#25
|
|
Senior Member
|
|
Join Date: Jun 2004
Location: Bay Area, CA
Posts: 1,409
|
|
Senior Member
Join Date: Jun 2004
Location: Bay Area, CA
Posts: 1,409
|
I ordered my rear Kings from them, Black Friday 2020. Upon payment, I get an email that kings are back ordered until March ‘21.
So I wait until first week of March and give them a call. I had to repurchase as they canceled my order as it was more then 3mo.. they didn’t tell me.
But they did honor the BF prices and shipped out the order the next week. I knew that kings was back ordered everywhere, I’m glad they help my place in line.
They kept there promise and shipped 4mo after initial order.
|
|
Reply With Quote
|
08-24-2021, 08:49 PM
|
#26
|
Senior Member
|
|
Join Date: Aug 2017
Location: Ohio
Posts: 1,047
|
|
Senior Member
Join Date: Aug 2017
Location: Ohio
Posts: 1,047
|
I called and the CSR told me to enjoy the great sunny weather... it was raining in my area about 500 miles away.... I dont trust them anymore.
__________________
2017 SR5 prem: TRD pro suspension/ skid plate / wheels/ 2021 OEM LED head & fog lights / blacked out (emblems/skid plate/ roof rails)
audio: 2022 OEM headunit, focal 6x9s, 6.5" speakers
|
|
Reply With Quote
|
08-24-2021, 08:54 PM
|
#27
|
Member
|
|
Join Date: Apr 2021
Posts: 308
|
|
Member
Join Date: Apr 2021
Posts: 308
|
I just recently quit working in logistics and distributors are being told lies over and over and over. It’s a huge problem. I’d mark it up to bad communication, but the pandemic has brought out the worst in everyone’s businesses.
|
|
Reply With Quote
|
08-26-2021, 10:32 PM
|
#28
|
Member
|
|
Join Date: Mar 2021
Posts: 32
|
|
Member
Join Date: Mar 2021
Posts: 32
|
Quote:
Originally Posted by osugsxr
I called and the CSR told me to enjoy the great sunny weather... it was raining in my area about 500 miles away.... I dont trust them anymore.
|
__________________
2021 Magnetic Grey Venture (bone stock for now, but give me a couple weeks!)
|
|
Reply With Quote
|
08-27-2021, 01:05 AM
|
#29
|
|
Member
|
|
Join Date: Oct 2016
Location: Oxnard
Posts: 819
|
|
Member
Join Date: Oct 2016
Location: Oxnard
Posts: 819
|
Haven’t ordered anything from Wheelers in a while but when I did the service was top notch. I haven’t ordered anything from them because now they’ll charge me CA tax. No gracias amigo
__________________
Mods are loading.......
|
|
Reply With Quote
|
Thread Tools |
|
Display Modes |
Rate This Thread |
Linear Mode
|
|
Posting Rules
|
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
HTML code is On
|
|
|
|