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Old 01-12-2023, 05:14 PM #46
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another company bites the dust.

great product...HORRIBLE customer service.
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Old 01-13-2023, 09:40 AM #47
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I'm curious to know why they went out. They seemed to be well respected, make really good products and was priced seemingly with the rest of the market.

Wonder if we'll ever know for sure. Another thread in the 3rd gen forum talks a lot about lead times and taking on too much business. Not sure how too much business is a bad thing, however.
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Old 01-13-2023, 01:05 PM #48
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Quote:
Originally Posted by Pedro367 View Post
I'm curious to know why they went out. They seemed to be well respected, make really good products and was priced seemingly with the rest of the market.

Wonder if we'll ever know for sure. Another thread in the 3rd gen forum talks a lot about lead times and taking on too much business. Not sure how too much business is a bad thing, however.
According to this, Just a moment..., sounds like the owner ran it to the ground. Former employee stated there is a lot of debt and he didn't even pay them for the last week. Just fired them, said good luck getting paid and shut the doors.
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Old 01-13-2023, 01:36 PM #49
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Originally Posted by RedRunner_87 View Post
According to this, Just a moment..., sounds like the owner ran it to the ground. Former employee stated there is a lot of debt and he didn't even pay them for the last week. Just fired them, said good luck getting paid and shut the doors.
Big yikes.... That's terrible for them.
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Old 01-13-2023, 01:54 PM #50
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Despite the strange turn of events this week. My Shrockworks bumper was delivered today. The one time I didn't order direct from them but through Offroad Alliance.
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Old 01-13-2023, 08:43 PM #51
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Despite the strange turn of events this week. My Shrockworks bumper was delivered today. The one time I didn't order direct from them but through Offroad Alliance.

Reading that thread, it looks like OA sent a truck to take what was owed to their customers. Guess they knew before anyone else?
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Old 01-14-2023, 12:54 AM #52
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Quote:
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I'm curious to know why they went out. They seemed to be well respected, make really good products and was priced seemingly with the rest of the market.

Wonder if we'll ever know for sure. Another thread in the 3rd gen forum talks a lot about lead times and taking on too much business. Not sure how too much business is a bad thing, however.
If you read some reviews there are lots from as far back as 2011 for the same methods, no communication, many months late etc, etc.
Seems like nothing new. Just finally caught up with them, probably accelerated in part due to the labor shortage that has swept the nation.
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Old 01-15-2023, 08:34 AM #53
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I have skids, sliders and front bumper. Did have to deal with all the above comments on customer service. Great fabricator with poor management skills, guessing they treated employees the same as customers….
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Old 01-16-2023, 12:07 PM #54
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I have skids, sliders and front bumper. Did have to deal with all the above comments on customer service. Great fabricator with poor management skills, guessing they treated employees the same as customers….
This is a very common theme among the Off-road fab shop world. People get all mad when I call a shop out on it. This isn't the first shop who shut their doors and screwed a lot of customers over. I only deal with shops that communicate and have a good rep.
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Old 01-16-2023, 02:51 PM #55
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Quote:
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This is a very common theme among the Off-road fab shop world. People get all mad when I call a shop out on it. This isn't the first shop who shut their doors and screwed a lot of customers over. I only deal with shops that communicate and have a good rep.
agree this isnt the first time for businesses like this to close. Same patterns almost each time one these close down.
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Old 01-16-2023, 08:07 PM #56
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Update.. from their facebook page 2d ago:

Quote:
After two decades of serving the off-road community, it is with heavy hearts that we announce we have to close our doors. We assure you every other option has been extensively explored. This is the last outcome we ever imagined for the company we have worked so hard to build. The last few years of economic hardship and rising cost of goods has been detrimental for small businesses. We have heard all of your frustrations and understand completely; we are working hard to assure the best outcome for a terrible situation. Thank you for your years of support and your patience as we navigate this difficult process.
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Old 01-16-2023, 09:09 PM #57
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Update.. from their facebook page 2d ago:
I love how there is zero mention about refunds or getting orders out. But at least he said good bye?
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Old 01-16-2023, 11:33 PM #58
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I love how there is zero mention about refunds or getting orders out. But at least he said good bye?
Its cause the ******* likely pocketed all the money and closed his bank account. Whos gonna sue an empty business with no assets especially as an unsecured creditor. Disappointing as I like my sliders from them and was considering their bumpers.
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