Quote:
Originally Posted by hallcs
I can not claim that I thought this out or made a great decision but when I bought tires the set I got would not balance, steering wheel wobble at 60 mph after 3 road force balances, third at different tire shop. When I conveyed my frustration to the manager at Discount Tire he replied " you can return them and pick another tire" I changed to another brand and BAM smooth as silk. I guess what I'm saying is if your worried about it pay a little more and use a tire store that will allow you to return the tires. Several of them allow it.
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I would second this. I had a set of Toyo AT2s that were unbalancable. Had a lot of issues with them. Discount replaced 2 of the original set after one had a center tread puncture with a rock - kind of a blunt rock through the tread. Within a few months I came back in and the new ones had gone way out of balance. I got frustrated and started using street tires and the AT2s as offroad only set. But Discount tire went above and beyond IMO. They ordered another full set for me. And two of them were unbalancable new (road force called for 16+ ounces of weight each.)
We had a few conversations with Toyo who basically told Discount that they must be doing something wrong or I must be too hard on them and was ruining the tires. Discount was great - they said - "well, how do you explain the new tires that are square?" and the Toyo rep couldn't really respond other than telling him it must be the wheels or the machine.
Discount told me to pick another tire and they'd give me a full retail price credit toward the new ones. I went with some Cooper AT3's and has been smooth sailing since on the balance side. Having a good tire shop that'll spend the time to either balance the tires properly or replace them was worth a little extra up front.