User Tag List

Reply
 
Thread Tools Rate Thread Display Modes
Old 01-12-2016, 07:38 PM #1
carrera mike's Avatar
carrera mike carrera mike is offline
Junior Member
 
Join Date: Dec 2013
Location: VA
Posts: 28
carrera mike is on a distinguished road
carrera mike carrera mike is offline
Junior Member
carrera mike's Avatar
 
Join Date: Dec 2013
Location: VA
Posts: 28
carrera mike is on a distinguished road
Smile Navigation / radio reboots hangs problem update

"NAVIGATION / RADIO REBOOTS HANGS PROBLEM UPDATE"

Hi all! I have read more than a couple of threads on this topic. Mine is on 2014 Limited. Last occurrence was probably 8-11 times in my 10 hour drive from VA to Boston. Worst was I hangs right when I was crossing the Nj-NY through George Washington bridge where there's like 12 different directions to exit! Good thing I had my phone nav to back me up.

Anyway, I took the 4Runner to local Toyota service and although they said they don't have an official TSB that addresses the problem they uploaded a new software update. When I look at the receipt, it has the "T-SB" designation on it. Ill post the picture of the software update receipt so everyone can see and maybe use it when you talk to your local service centers for fix.

So far I used the Nav/Radio today after the update on my 60 mie roundtrip to work and no problems. I will update this threads if theres any re occurrence of the problem.
Attached Images
Navigation / radio reboots hangs problem update-fullsizerender-jpg 
carrera mike is offline   Reply With QuoteReply With Quote
Old 01-12-2016, 09:29 PM #2
03_4x4Runner's Avatar
03_4x4Runner 03_4x4Runner is offline
Senior Member
 
Join Date: Aug 2003
Location: Lake Havasu, AZ
Posts: 2,794
03_4x4Runner has a spectacular aura about 03_4x4Runner has a spectacular aura about 03_4x4Runner has a spectacular aura about
03_4x4Runner 03_4x4Runner is offline
Senior Member
03_4x4Runner's Avatar
 
Join Date: Aug 2003
Location: Lake Havasu, AZ
Posts: 2,794
03_4x4Runner has a spectacular aura about 03_4x4Runner has a spectacular aura about 03_4x4Runner has a spectacular aura about
That is the same TSB they did when my radio was locking up.

Lost radio control, anyone else have this happen
__________________
2014 4Runner Limited Barcelona Red, RCI gas tank skid plate, 275/70/17 BFG KO2 all terrains on SR5 wheels for off road use stock 20s for highway
03_4x4Runner is offline   Reply With QuoteReply With Quote
Old 01-12-2016, 11:03 PM #3
tykkor's Avatar
tykkor tykkor is offline
Member
 
Join Date: May 2014
Location: NC
Posts: 87
tykkor is on a distinguished road
tykkor tykkor is offline
Member
tykkor's Avatar
 
Join Date: May 2014
Location: NC
Posts: 87
tykkor is on a distinguished road
I've been having the same thing happen, normally when I'm on the phone with someone. I'll get my dealer to look at it when I take it in at 30k miles later this month.
__________________
2014 Magnetic Gray Trail Premium w/ KDSS
Toytec Boss with Superflex rear springs, RCI Offroad Sliders, 265/75R17 BFG AT KO2
tykkor is offline   Reply With QuoteReply With Quote
Old 01-13-2016, 02:51 AM #4
floenbier floenbier is offline
Junior Member
 
Join Date: Jan 2016
Posts: 4
floenbier is on a distinguished road
floenbier floenbier is offline
Junior Member
 
Join Date: Jan 2016
Posts: 4
floenbier is on a distinguished road
I've been having the same thing happen
floenbier is offline   Reply With QuoteReply With Quote
Old 01-13-2016, 07:10 AM #5
4funrunner's Avatar
4funrunner 4funrunner is offline
Member
 
Join Date: Dec 2009
Location: Raleigh NC
Posts: 59
Real Name: Kyle
4funrunner is on a distinguished road
4funrunner 4funrunner is offline
Member
4funrunner's Avatar
 
Join Date: Dec 2009
Location: Raleigh NC
Posts: 59
Real Name: Kyle
4funrunner is on a distinguished road
We have a 15' 4Runner limited and a 15 Sienna XLE NAVI- we both have iPhone 6. Current IOS And sometimes the Bluetooth will not connect or it will disconnect the phone randomly. I have to hold the power button on the radio to reboot the system.
__________________
2015 limited 4x2 - 1990 Miata.
4funrunner is offline   Reply With QuoteReply With Quote
Old 01-13-2016, 03:10 PM #6
B... B... is offline
Member
 
Join Date: Jun 2014
Location: Salt Lake City
Posts: 52
B... is on a distinguished road
B... B... is offline
Member
 
Join Date: Jun 2014
Location: Salt Lake City
Posts: 52
B... is on a distinguished road
I've been having the same problems (locking up/rebooting) and took mine in yesterday for the software update. Somehow they immediately determined that it didn't work and ordered a new head unit under warranty...
B... is offline   Reply With QuoteReply With Quote
Old 03-07-2016, 08:20 PM #7
Lester Lugnut's Avatar
Lester Lugnut Lester Lugnut is offline
Senior Member
 
Join Date: Feb 2014
Location: U. S. A.
Posts: 1,014
Lester Lugnut has a spectacular aura about Lester Lugnut has a spectacular aura about
Lester Lugnut Lester Lugnut is offline
Senior Member
Lester Lugnut's Avatar
 
Join Date: Feb 2014
Location: U. S. A.
Posts: 1,014
Lester Lugnut has a spectacular aura about Lester Lugnut has a spectacular aura about
Wife's 2014 SR5 radio was cutting out. After a period of time it would reactivate. This was happening intermittently. Some days it happened; others it didn't.

Took it to dealer she bought it from today and showed them a printed copy of T-SB-0160-14. Service adviser said this was common. I was glad to not hear "we've never heard of this problem before".

Afterwards I read the invoice. Text said "Needs software update-TSB0006-14". Operation Code EL1318. According to T-SB-0160-14 - T-SB-0006-14 is obsolete and replaced by T-SB-0160-14.

I called the service dept. and spoke with the service adviser. He said that the text brought up by the OPCode had not been changed.

I'll let it go for now as I have no reason to disbelieve him. Seems like Techstream would provide a superseding patch if one were available.

The radio worked during the 30+ mile drive home. Too early to tell as this has been a sporadic issue.

Here's the TSB - covers a maze of radio/navigation issues:
Attached Images
File Type: pdf T-SB-0160-14.pdf (927.8 KB, 2800 views)
__________________
2015 2WD Toyota Tacoma Prerunner V6 SR5 1GR-FE 236HP VVT-i
2014 2WD Toyota 4Runner SR5 1GR-FE 254 HP Dual VVT-i
2006 Toyota Avalon 3.5l automatic 2GR-RE Dual VVT-i
1991 Mercedes-Benz 300-SEL M103
1975 Kawasaki 900 Z1-B

Last edited by Lester Lugnut; 03-07-2016 at 09:17 PM.
Lester Lugnut is offline   Reply With QuoteReply With Quote
Old 03-08-2016, 12:09 AM #8
gm350reratliff's Avatar
gm350reratliff gm350reratliff is offline
Senior Member
 
Join Date: Nov 2008
Posts: 3,696
gm350reratliff has a spectacular aura about gm350reratliff has a spectacular aura about
gm350reratliff gm350reratliff is offline
Senior Member
gm350reratliff's Avatar
 
Join Date: Nov 2008
Posts: 3,696
gm350reratliff has a spectacular aura about gm350reratliff has a spectacular aura about
One of these days I need to get my 5th gen updated. I love my 4Runners but the radio sucked in my 2008 and the radios still suck in the 5th gens. I wish Toyota could get this figured out before they go on sale.
__________________
2014 Super White Trail Premium My build thread: http://www.toyota-4runner.org/5th-ge...ld-thread.html
2008 SR5 4X4 V6 Better late than never build thread: http://www.toyota-4runner.org/4th-ge...ld-thread.html
gm350reratliff is offline   Reply With QuoteReply With Quote
Old 09-27-2016, 10:09 AM #9
TheRookie TheRookie is offline
Junior Member
 
Join Date: Mar 2015
Location: Danville, KY
Posts: 3
TheRookie is on a distinguished road
TheRookie TheRookie is offline
Junior Member
 
Join Date: Mar 2015
Location: Danville, KY
Posts: 3
TheRookie is on a distinguished road
I'm having this issue. Anyone else recently? Mine is a 2015 4runner and it comes and goes without rhyme or reason.
TheRookie is offline   Reply With QuoteReply With Quote
Old 09-27-2016, 10:49 AM #10
mckennar's Avatar
mckennar mckennar is offline
Member
 
Join Date: Feb 2014
Location: Northwest Arkansas
Posts: 378
mckennar is on a distinguished road
mckennar mckennar is offline
Member
mckennar's Avatar
 
Join Date: Feb 2014
Location: Northwest Arkansas
Posts: 378
mckennar is on a distinguished road
I just updated ours on a 2016 Trail. I was pulling out of my driveway and it said "Entune requires an update" or something, so I did it. Downloaded/installed over my 4G on my bluetooth connected phone.

First few drives were fine, but Sunday on a 6hr drive it rebooted about a dozen times in 30 minutes. It would hang, reboot, show the "Toyota" screen then freeze again, and the second time the Toyota screen came up, it would proceed.

Turned the car off and back on again, still no fix. Disconnected my phone (Android) from bluetooth, and it hasn't rebooted since. My wife's iPhone doesn't cause this kind of behavior... perhaps its your phone or your phone's version of Entune?
__________________
'16 4Runner Trail 4x4 stock.
'98 4Runner Limited 4x4 not stock.
mckennar is offline   Reply With QuoteReply With Quote
Old 09-27-2016, 11:32 AM #11
MeefZah's Avatar
MeefZah MeefZah is offline
Senior Member
 
Join Date: Oct 2015
Location: Lexington, Ohio
Posts: 1,872
MeefZah is a splendid one to behold MeefZah is a splendid one to behold MeefZah is a splendid one to behold MeefZah is a splendid one to behold MeefZah is a splendid one to behold MeefZah is a splendid one to behold
MeefZah MeefZah is offline
Senior Member
MeefZah's Avatar
 
Join Date: Oct 2015
Location: Lexington, Ohio
Posts: 1,872
MeefZah is a splendid one to behold MeefZah is a splendid one to behold MeefZah is a splendid one to behold MeefZah is a splendid one to behold MeefZah is a splendid one to behold MeefZah is a splendid one to behold
Quote:
Originally Posted by TheRookie View Post
I'm having this issue. Anyone else recently? Mine is a 2015 4runner and it comes and goes without rhyme or reason.
All the time.

There's also several threads on it.

My particular situation is exacerbated by using bluetooth and navigation together. I don't recall it ever freezing when just using the radio with my phone not connected.

It happens so often I have basically just quit caring. In the overall scheme of things it's not so important.
__________________
"How rare that we can point ourselves inevitably west and go, go, go. Run out the highway and the hills. Slide our fingertips over the creases and the valleys of the impossibility that is America. You can’t grasp its vastness from a plane. It’s diversity from a map. You have to put your feet on the ground. Your hands in the dirt." - Zach Bowman
Photos, mods & trip reports
MeefZah is offline   Reply With QuoteReply With Quote
Old 09-27-2016, 01:26 PM #12
TheRookie TheRookie is offline
Junior Member
 
Join Date: Mar 2015
Location: Danville, KY
Posts: 3
TheRookie is on a distinguished road
TheRookie TheRookie is offline
Junior Member
 
Join Date: Mar 2015
Location: Danville, KY
Posts: 3
TheRookie is on a distinguished road
Thank you. I found the thread you mentioned. I'm out of warranty but intend to swing in to the dealership to see if there's an update for me. Hopefully this solves the problem and if not I think I agree with your conclusion.
TheRookie is offline   Reply With QuoteReply With Quote
Old 09-27-2016, 02:13 PM #13
alexb's Avatar
alexb alexb is offline
Member
 
Join Date: Jan 2012
Location: Edmond, OK
Posts: 867
alexb is on a distinguished road
alexb alexb is offline
Member
alexb's Avatar
 
Join Date: Jan 2012
Location: Edmond, OK
Posts: 867
alexb is on a distinguished road
Anyone had this TSB performed outside of the 3yr/36K warranty? I'm at 40K on my 2014 now. Mine has been doing this pretty much from day one, but it is so random and isolated that I never wanted to mess with taking it in and having them say I need to recreate the problem.
__________________
'14 Trail Super White|Nav|Tint|EnTune|Toytec BOSS Kit|Konig Countersteer Type X Matte Bronze 17x8"|Cooper Discoverer ST Maxx 255/80/17|SPC Light Racing UCA's|WeatherTech|4300K HID's|Valentine 1|White Knuckle Offroad Sliders|GOBI Stealth
Build & Photo Thread
alexb is offline   Reply With QuoteReply With Quote
Old 09-27-2016, 02:22 PM #14
flyrv9's Avatar
flyrv9 flyrv9 is offline
Senior Member
 
Join Date: Dec 2012
Location: Clearwater Kansas
Posts: 1,295
flyrv9 is a jewel in the rough flyrv9 is a jewel in the rough flyrv9 is a jewel in the rough
flyrv9 flyrv9 is offline
Senior Member
flyrv9's Avatar
 
Join Date: Dec 2012
Location: Clearwater Kansas
Posts: 1,295
flyrv9 is a jewel in the rough flyrv9 is a jewel in the rough flyrv9 is a jewel in the rough
With all the threads about phone - nav - radio - maps - etc. updates and problems therein it should be obvious that Toyota has no clue on how this system is supposed to work. It's been a few years now and several update / fixes have failed to correct these issues; or they fix one and create 2 more.

After our free trial expired we decided to not get involved in this issue - so we have not done any of the updates. Sure it's supposed to work, but frankly it's not worth the trouble.
flyrv9 is offline   Reply With QuoteReply With Quote
Old 09-28-2016, 07:54 AM #15
mmurphy77's Avatar
mmurphy77 mmurphy77 is offline
Member
 
Join Date: May 2015
Location: Raleigh, NC
Posts: 80
Real Name: Mike Murphy
mmurphy77 is on a distinguished road
mmurphy77 mmurphy77 is offline
Member
mmurphy77's Avatar
 
Join Date: May 2015
Location: Raleigh, NC
Posts: 80
Real Name: Mike Murphy
mmurphy77 is on a distinguished road
I was having similar problems and they did a TSB software update last week during my 15K. The OP Code they used indicates TSB 0035-16 dated May 11th, 2016. So far, so good but it's only been a week.
__________________
2015 SR5, TRD PRO grille and hood, FN Koenig Six Shooters, Katzkin Leather
mmurphy77 is offline   Reply With QuoteReply With Quote
Reply

Thread Tools
Display Modes Rate This Thread
Rate This Thread:

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Gen 6 12.1 navigation update terminator 5th gen T4Rs 34 03-17-2014 09:26 AM
WTB Navigation DVD 9.1, Gen 4 update beastmaster Classifieds - buy & sell (no commercial ads please) 0 02-14-2010 07:50 PM
LTB Navigation DVD update Stretch19 Classifieds - buy & sell (no commercial ads please) 1 10-13-2009 08:26 PM
navigation update jgarcia Engines / Suspension / Wheels / Tires / Audio / Accessories 6 02-19-2008 09:18 AM
Update to Navigation DVD wxman13 Engines / Suspension / Wheels / Tires / Audio / Accessories 3 11-24-2003 05:07 PM

Powered by vBadvanced CMPS v3.2.2

All times are GMT -4. The time now is 02:50 AM.

Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2024, vBulletin Solutions Inc.
Search Engine Optimisation provided by DragonByte SEO (Pro) - vBulletin Mods & Addons Copyright © 2024 DragonByte Technologies Ltd.
Feedback Buttons provided by Advanced Post Thanks / Like (Lite) - vBulletin Mods & Addons Copyright © 2024 DragonByte Technologies Ltd.
User Alert System provided by Advanced User Tagging (Lite) - vBulletin Mods & Addons Copyright © 2024 DragonByte Technologies Ltd.
***This site is an unofficial Toyota site, and is not officially endorsed, supported, authorized by or affiliated with Toyota. All company, product, or service names references in this web site are used for identification purposes only and may be trademarks of their respective owners. The Toyota name, marks, designs and logos, as well as Toyota model names, are registered trademarks of Toyota Motor Corporation***Ad Management plugin by RedTyger
 
Copyright © 2020