01-12-2016, 07:38 PM
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#1
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Junior Member
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Join Date: Dec 2013
Location: VA
Posts: 28
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Junior Member
Join Date: Dec 2013
Location: VA
Posts: 28
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Navigation / radio reboots hangs problem update
"NAVIGATION / RADIO REBOOTS HANGS PROBLEM UPDATE"
Hi all! I have read more than a couple of threads on this topic. Mine is on 2014 Limited. Last occurrence was probably 8-11 times in my 10 hour drive from VA to Boston. Worst was I hangs right when I was crossing the Nj-NY through George Washington bridge where there's like 12 different directions to exit! Good thing I had my phone nav to back me up.
Anyway, I took the 4Runner to local Toyota service and although they said they don't have an official TSB that addresses the problem they uploaded a new software update. When I look at the receipt, it has the "T-SB" designation on it. Ill post the picture of the software update receipt so everyone can see and maybe use it when you talk to your local service centers for fix.
So far I used the Nav/Radio today after the update on my 60 mie roundtrip to work and no problems. I will update this threads if theres any re occurrence of the problem.
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01-12-2016, 09:29 PM
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#2
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Senior Member
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Join Date: Aug 2003
Location: Lake Havasu, AZ
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Join Date: Aug 2003
Location: Lake Havasu, AZ
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That is the same TSB they did when my radio was locking up.
Lost radio control, anyone else have this happen
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2014 4Runner Limited Barcelona Red, RCI gas tank skid plate, 275/70/17 BFG KO2 all terrains on SR5 wheels for off road use stock 20s for highway
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01-12-2016, 11:03 PM
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#3
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Join Date: May 2014
Location: NC
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Join Date: May 2014
Location: NC
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I've been having the same thing happen, normally when I'm on the phone with someone. I'll get my dealer to look at it when I take it in at 30k miles later this month.
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2014 Magnetic Gray Trail Premium w/ KDSS
Toytec Boss with Superflex rear springs, RCI Offroad Sliders, 265/75R17 BFG AT KO2
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01-13-2016, 02:51 AM
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#4
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Junior Member
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Join Date: Jan 2016
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Join Date: Jan 2016
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I've been having the same thing happen
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01-13-2016, 07:10 AM
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#5
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Join Date: Dec 2009
Location: Raleigh NC
Posts: 59
Real Name: Kyle
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Join Date: Dec 2009
Location: Raleigh NC
Posts: 59
Real Name: Kyle
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We have a 15' 4Runner limited and a 15 Sienna XLE NAVI- we both have iPhone 6. Current IOS And sometimes the Bluetooth will not connect or it will disconnect the phone randomly. I have to hold the power button on the radio to reboot the system.
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2015 limited 4x2 - 1990 Miata.
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01-13-2016, 03:10 PM
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#6
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Join Date: Jun 2014
Location: Salt Lake City
Posts: 52
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Join Date: Jun 2014
Location: Salt Lake City
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I've been having the same problems (locking up/rebooting) and took mine in yesterday for the software update. Somehow they immediately determined that it didn't work and ordered a new head unit under warranty...
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03-07-2016, 08:20 PM
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#7
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Join Date: Feb 2014
Location: U. S. A.
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Wife's 2014 SR5 radio was cutting out. After a period of time it would reactivate. This was happening intermittently. Some days it happened; others it didn't.
Took it to dealer she bought it from today and showed them a printed copy of T-SB-0160-14. Service adviser said this was common. I was glad to not hear "we've never heard of this problem before".
Afterwards I read the invoice. Text said "Needs software update-TSB0006-14". Operation Code EL1318. According to T-SB-0160-14 - T-SB-0006-14 is obsolete and replaced by T-SB-0160-14.
I called the service dept. and spoke with the service adviser. He said that the text brought up by the OPCode had not been changed.
I'll let it go for now as I have no reason to disbelieve him. Seems like Techstream would provide a superseding patch if one were available.
The radio worked during the 30+ mile drive home. Too early to tell as this has been a sporadic issue.
Here's the TSB - covers a maze of radio/navigation issues:
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2015 2WD Toyota Tacoma Prerunner V6 SR5 1GR-FE 236HP VVT-i
2014 2WD Toyota 4Runner SR5 1GR-FE 254 HP Dual VVT-i
2006 Toyota Avalon 3.5l automatic 2GR-RE Dual VVT-i
1991 Mercedes-Benz 300-SEL M103
1975 Kawasaki 900 Z1-B
Last edited by Lester Lugnut; 03-07-2016 at 09:17 PM.
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09-27-2016, 10:09 AM
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#9
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Join Date: Mar 2015
Location: Danville, KY
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I'm having this issue. Anyone else recently? Mine is a 2015 4runner and it comes and goes without rhyme or reason.
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09-27-2016, 10:49 AM
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#10
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Join Date: Feb 2014
Location: Northwest Arkansas
Posts: 378
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Location: Northwest Arkansas
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I just updated ours on a 2016 Trail. I was pulling out of my driveway and it said "Entune requires an update" or something, so I did it. Downloaded/installed over my 4G on my bluetooth connected phone.
First few drives were fine, but Sunday on a 6hr drive it rebooted about a dozen times in 30 minutes. It would hang, reboot, show the "Toyota" screen then freeze again, and the second time the Toyota screen came up, it would proceed.
Turned the car off and back on again, still no fix. Disconnected my phone (Android) from bluetooth, and it hasn't rebooted since. My wife's iPhone doesn't cause this kind of behavior... perhaps its your phone or your phone's version of Entune?
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'16 4Runner Trail 4x4 stock.
'98 4Runner Limited 4x4 not stock.
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09-27-2016, 11:32 AM
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#11
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Join Date: Oct 2015
Location: Lexington, Ohio
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Quote:
Originally Posted by TheRookie
I'm having this issue. Anyone else recently? Mine is a 2015 4runner and it comes and goes without rhyme or reason.
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All the time.
There's also several threads on it.
My particular situation is exacerbated by using bluetooth and navigation together. I don't recall it ever freezing when just using the radio with my phone not connected.
It happens so often I have basically just quit caring. In the overall scheme of things it's not so important.
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"How rare that we can point ourselves inevitably west and go, go, go. Run out the highway and the hills. Slide our fingertips over the creases and the valleys of the impossibility that is America. You can’t grasp its vastness from a plane. It’s diversity from a map. You have to put your feet on the ground. Your hands in the dirt." - Zach Bowman
Photos, mods & trip reports
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09-27-2016, 01:26 PM
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#12
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Join Date: Mar 2015
Location: Danville, KY
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Thank you. I found the thread you mentioned. I'm out of warranty but intend to swing in to the dealership to see if there's an update for me. Hopefully this solves the problem and if not I think I agree with your conclusion.
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09-27-2016, 02:13 PM
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#13
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Join Date: Jan 2012
Location: Edmond, OK
Posts: 861
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Anyone had this TSB performed outside of the 3yr/36K warranty? I'm at 40K on my 2014 now. Mine has been doing this pretty much from day one, but it is so random and isolated that I never wanted to mess with taking it in and having them say I need to recreate the problem.
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'14 Trail Super White|Nav|Tint|EnTune| Toytec BOSS Kit|Konig Countersteer Type X Matte Bronze 17x8"|Cooper Discoverer ST Maxx 255/80/17|SPC Light Racing UCA's|WeatherTech| 4300K HID's|Valentine 1|White Knuckle Offroad Sliders|GOBI Stealth
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09-27-2016, 02:22 PM
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#14
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Join Date: Dec 2012
Location: Clearwater Kansas
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With all the threads about phone - nav - radio - maps - etc. updates and problems therein it should be obvious that Toyota has no clue on how this system is supposed to work. It's been a few years now and several update / fixes have failed to correct these issues; or they fix one and create 2 more.
After our free trial expired we decided to not get involved in this issue - so we have not done any of the updates. Sure it's supposed to work, but frankly it's not worth the trouble.
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09-28-2016, 07:54 AM
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#15
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Member
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Join Date: May 2015
Location: Raleigh, NC
Posts: 80
Real Name: Mike Murphy
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Member
Join Date: May 2015
Location: Raleigh, NC
Posts: 80
Real Name: Mike Murphy
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I was having similar problems and they did a TSB software update last week during my 15K. The OP Code they used indicates TSB 0035-16 dated May 11th, 2016. So far, so good but it's only been a week.
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