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Old 10-20-2021, 06:18 AM #1
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Rust on tailgate door jam

Curious if you think this would be covered by the rust warranty? Seems like there is a spot rusting from the inside out and the lock is rusting.
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Last edited by tchfall15; 10-20-2021 at 08:54 AM.
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Old 10-20-2021, 07:38 AM #2
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Pictures?
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Old 10-20-2021, 08:53 AM #3
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Sorry I thought I posted it from my phone but had to transfer to computer and resize it.
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Old 10-20-2021, 10:44 AM #4
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You need new lock for sure. It is easy to replace. Mine had some rust and I replaced it before it got bad while was installing OEM+ speakers back there.
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Old 10-20-2021, 12:21 PM #5
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I would think that should be covered. But with todayís times and challenges I could see them saying no to save a dollar.
Good luck!
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Old 10-20-2021, 12:35 PM #6
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What year is it? How many kms on it? I tried to do a rust claim on a previous Lexus RX350, and it got denied because they said the rust has to be through the metal, basically a hole for them to fix it. Surface rust like that wouldn't be covered under the corrosion warranty, so hopefully you have better luck getting it fixed through warranty.
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Old 10-20-2021, 04:20 PM #7
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Unless it rusts completely through, Toyota won't cover it.

The only way to fix this effectively and cheaply is to replace the back hatch door with a high quality used one.

Given that you're in IL and they use a lot of salt during the winter months, I strongly suggest washing the truck, including the door jams, at least once a month. Salty slush sitting in the rear hatch door jam for a long period of time was the likely culprit here....or the rear hatch had been repainted and the repair facility did a poor job and the salty winters took care of the rest.
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Old 10-20-2021, 04:53 PM #8
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That is due mostly to the roll down window. Which is highly over rated. Salted roads are a crime against humanity.
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Old 10-20-2021, 05:32 PM #9
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Thanks. I will see what Toyota says. Itís washed weekly
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Old 10-20-2021, 09:02 PM #10
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If you can get them to check it out without a ticket might be best, if you want to go to another dealer/shop for a 2nd opinion?
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