Quote:
Originally Posted by 3sash3mi
One unit of my less than a year old Icon shock pair developed leak and I am trying to get it addressed under warranty.
Anybody has experience in such situations. They are asking me send in the shock for rebuilding and find a temporary shock to hold things up in the mean time. I have a lift and I am not sure my original factory shock will work here. Will find that out soon from the shop.
But I would really like them to send me a replacement shock that I can swap out and send back the deflective shock in. I don't see why this swap work has to be done twice. Is that an uncommon expectation in this problem?
This is a 57810CP pair which is fairly expensive unit IMO. I am surprised and very disappointed this happened. May be my bad luck.
Anyway if any of you have some suggestion would love to hear
Thanks
d
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If the terms of their warranty state that you need to send it in, and wait for them to send it back, then yes, that's how it works.
I had some Radflo shocks that were leaking on my 4th gen some years back, same deal. Send in, they rebuild, they send back, you reinstall.
That's what happens when you run racing parts. These are all wear items with much shorter maintenance intervals than factory shocks.