Couldn't find any info on being able to turn key to OFF position from ACCES to be able to remove it. Even had her disconnect the battery so the ignition shift interlock solenoid would retract in the ignition cylinder, but no joy.
She had a friend play with it and he managed to get it to push in a bit and turn to OFF and come out.
Apparently the key has to be pushed IN a bit to turn to OFF and here is what was preventing it. Comical in hindsight.
A year or so ago when we were both travelling around Tennessee, our keyfob broke in half. We got some epoxy and glued it back together without the lost buttons.
So it happened again this time with a different keyfob and she epoxied it together.
Her glue job wasn't as clean and it prevented the key from being pushed in enough to go to the OFF position.
She did sand it a bit and now it works just fine.
First pic is the clean glue job from a year ago and other is her recent glue job.