Maybe it never got initialized correctly for jam protection. There's a Technical Service Bulletin on it that is easy to do.Disconnect the ground(-) ,at the battery and then reconnect it. It takes a 10mm open end .
Then do this TSB.....
T-SB-0281-09
It shows the switches for a 2009 but says it's for a 2010.
It says it for 2010's but probably is the same for 2011's.
Hope it helps!
Here's the one for the back door window.....
T-SB-0279-09
These should be done any time after disconnecting and reconnecting your battery for them to work properly.