Stay away from Toyota of Lewisville! Had some work done there and upon returning in a month/700 miles with a problem that did not exist before I went there, they wanted to charge me for just hooking up to the diagnostic machine to see what was wrong. The Service Dept. Manager then gave me incorrect information on what needed to be replaced (MAF sensor vs O2 sensor). Cost me even more money/time by buying/replacing the wrong sensor (done elsewhere). Additionally, the price they quoted was approximately 3x what it actually cost to buy the correct sensor and have it replaced.

Their customer service sucks, their Service Mgr was discourteous/unknowledgeable and their prices were ridiculous! I will never set foot in there again.

I have Christian Brothers in Corinth work on my rig. Its a few minutes away but its worth the short drive.

So you're saying they somehow sabotaged your truck to have an issue 700 miles later? I mean really, come on.
Can I also ask you how you pay your bills? I'm assuming you're either in the Marine Corps, or a former Marine, as am I. Not sure if anything has changed, but as far as I remember, I collected a paycheck for doing a specific job. I didn't then, and don't currently work for free. With that being said, neither do technicians. Hooking a vehicle up to the "diagnostic machine" involves time. A code is then produced, which gives the tech a general area in which to begin diagnosing the issue.
I'm currently the Service Director of a luxury car dealership. The tech's are paid for the time they book by performing services, be it maintenance, warranty repairs, or customer pay repairs, they make no money working for free.
So you wanted them to diagnose it for free, then give another shop the business to replace the part, and then bash them for incorrect diagnosis? And on top of that, you're wondering why the Service Manager was discourteous? LOL, get over yourself dude.

thanks, Keith!

I was in DFW for veterinary service (pet healed fine) and stopped at Lone Star Toyota in Lewisville to look at a specifically equipped 16 LE that was on their lot. I had not previously spoken to anyone so I walked up and was matched with a salesman who bluntly told me in 3 minutes that they weren't interested in selling me a vehicle because I was out of area and wouldn't bring them any service business. I was dumbstruck by the rudeness/honesty of the comment, and still don't know what to think. I'm sure some have had good experiences there, but I was surprised, and thought I'd share.

WELCOME to DFW! hahaha

This is the problem with dealers... These guys got my work number once through edmunds.com and I received calls for 20 weekends in a row trying to get me to come in.