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Old 07-19-2021, 06:36 PM #31
ShepRunner ShepRunner is offline
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I just ordered from them for the first time. Arrived in a series of taped together USPS boxes which were torn open. Part of the order was missing. When I went through their very complicated help system, they said the photos were too grainy. But they clearly show the very poor shipping.
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Old 07-23-2021, 04:25 PM #32
timoboy timoboy is offline
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What is the general consensus about using dealers that participate in the corporate parts websites?

Free shipping over $75 and no tax out pf state plus 29% off seems pretty hard to beat?
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Old 10-11-2023, 06:49 PM #33
HarryPflueger HarryPflueger is offline
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Quote:
Originally Posted by shadow247 View Post
Seems like they made it right for you in the end. I happen to have a very good relationship with my local dealer, and through my wholesale account I get better than internet pricing on everything, otherwise I would probably order from these guys after hearing how they took care of the problem.
I bought a replacement steering wheel for my 2016 Land Cruiser for $628. It arrived different than the photo on their site. I called to inquire; they assured me that it is the correct OEM replacement part, after proving my VIN. I had an auto body shop attempt to install the replacement steering wheel and -- surprise -- it was the wrong part! This company uses Toyota script/coloring in their advertising, sent a different part than advertised on their site, assured me it was the correct OEM part, and then refused the return. I understand that when they do accept the return they charge a 20% restocking fee - FOR THE WRONG PART! This company is a SCAM - avoid them at all costs!
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