Quote:
Originally Posted by Otis the Goat
I had a terrible experience at West Coast Toyota in Long Beach, CA - 0/10 would not recommend to a friend. They were a stealership, for sure.
They lied multiple times about the package we wanted to get. We wanted to convert a TRD ORP into a TRD Pro. Sales said they've done it multiple times and that it's a piece of cake.
We drove the car home from the lot, pretty excited, obviously. We took it back a week later to have them do the install, when service told us all warranties would be void that we purchased and that this was their first time doing this.
Sales at West Coast Toyota will say whatever they need to to make the sale. We were a little impulsive and naive going into it, but overall, very dissatisfied with their honesty. If you go to their Yelp page, it warns you "be careful, multiple listings from the same IP Address have been posted here." aka they are trying to inflate their yelp reviews.
Shady business, and I will never go back there.
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Sorry to hear that. I hate dealers, but I actually had a great experience with West Coast Toyota. Gave me the best price and had a very pleasant buying experience. No tricks at all.