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Old 02-01-2022, 01:18 PM #1
USStrongman
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USStrongman
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Gene Messer Toyota - Lubbock, Tx

Terrific sales service front to back.

Ryan our sales guy sold my wife a new Toyota CH-R Nightshade and was in and out with her trade in and payed off the balance for the new car. Easy going, zero issues.

I went back in two weeks later and traded my heavily modified Jeep JKU. Got far more than I thought I would. Same salesman as my wife, but worked with the used sales manager to choose which rig was right for me.

Pre-qualified with Capital One. This alone makes the entire process so much easier. I did electronically fill out an app for them to compare financing, but C1 was the best for me.

I went home as I had somewhere to be and told them i would be back OED the following day. I texted our sales guy, he sent me a pic of the vehicle inside out of the rain, full tank, new battery (4 years old and 27k miles), and ready to go. Walked in, signed papers including an extended warranty and out the door in about 45 mins.

Have not used their service dept yet, and may not, but thus far its all been terrific.
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