Welcome aboard! I love my Gobi rack and ladder!

What services, he just he would talk about builds and such for Gobi... I didn't know that was a needed service?

Dude you comment on every thread and brag about yours? Whats the difference. You are absolutley correct a lot do buy their product, and I would say just as many don't due to other options available, not just their past history. Just didn't know the point of thread to say hello, I work in some vague capacity with Gobi? okay.

Cheers.

No overstimulation here. You are probably right almost as many satisfied customers as underwhelming consumers judging by the multiple page threads that don't involve the WMW claim but in regards to their shipping delays, customer service and response time(or lack their of), misleading information on their orders and given by their company, and also the rust issues they had with their product. But heres to you sir, defend your purchase and do you. After all it is the only available rack on earth and forged by Gods in the mountains of denver so its pretty much awesome.(just for clarification that was sarcasm). But hope you get some great use out of your rack(for clarification I mean that...off-choad on dude!)

@wadle5 get over it dude, Seriously and move on. No need to be salty towards them. Do you even own any of their products?

Seriously dude no salt here, just as much as you guys ban together liking eachothers posts I can't do the same? Keep posting how much you like it....we get it you don't like options and whatever you purchase is clearly the best and only product people should buy.

What kind of KTM you ride?

I’m absolutely new to the 4Runner scene. I used to have a 2nd gen Tacoma on 35s and full All Pro products on them. I picked them because of quality and customer service. They have always gone out of their way to make things right when I needed them to. When I got the 4runner, I did a LOT of research on products. I knew I wanted the best quality product and one that looked good. Gobi fit the bill. I knew what I was getting myself into with the lead time. But during the wait, I wanted 2 changes and I contacted them and they changed it up. Here is my 4runner and Tacoma

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I have 3. 1290 superduke R, 950 Super Enduro, and 690 Enduro converted into supermoto.

Do you have any KTMs?

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Past tense. I do not own a Gobi anymore. But I had no beef with the company nor their product. I sold because I would like an aluminum flat rack instead to better fill my needs and the biggest reason...CASH. I understand the demand for these racks and agree their turn times have caused a short supply or an inability for quick purchase with that I was able to sell mine for more than I purchased it for. I live for arbitrage opportunities and this so happened to be one. I met a guy that needed the rack asap and was there with cash. I still roll with a ladder to nowhere on the back but that is it. Loved the look of my Gobi but when I came down to it I love cash and have no need for a rack at the moment. But I agree you have your right to voice an opinion and you feel wronged by Gobi. I just hope you can do it in context. This guy came on here as a rep for current and future orders. I hope that he can help alleviate some of the stress on here. If he can't and pulls something fishy then by all means roast away. But at least give him a chance.

Interested to see where this leads.


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Thanksgiving entertainment? I want my invite

I wonder if it their response times to board discussions will be as long as their shipping times, or will I get a cease n desist letter if I say something they don't like.....

Hopefully this is a step in the right direction for Gobi customer service? Maybe they have listened to their customers and making some changes?

My gobi rack should be shipping this week! Ready to see it installed on my Trd pro white!!! Also looking for anyone that has put a Corbeau XRS Baja seat in a 2017 Trd pro?? Trying to keep locked in while surveying in farm fields!!! Awesome place to see rigs and info!! Thanks!

People don’t let it go because Gobi’s customer service still sucks. There are still threads where people can’t even get ahold of anyone on the phone or by email.

If Gobi got their crap together, I guarantee you that people would eventually get past it.

In the mean time, they have the most notoriously garbage customer service so they are going to constantly get crap in every thread where they’re brought up.

Orangeboxx and that Venezuelan company will also be getting a hard time.

It’s pretty simple..... they make an awesome product. Know what you are getting yourself into when you order. Don’t have any expectations on lead time. If not, don’t buy it. I got mine in 14 weeks. When the 12th week came up (what they told me was the lead time) I started calling them everyday. That’s how I got mine so fast.