Quote:
Originally Posted by atalarico
However, for purely academic purposes of figuring out if they are straight shooters, I might call and just inquire if they'd let me provide the parts. If they give me that shit excuse that I've heard other shops say about "oh well we can't guarantee the quality of the parts, etc." then I'll know where they stand and write a review accordingly.
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Why would you even think about writing them a bad review because if this?? Did they lie to you, NO. Did they cheat you, NO. Did they do anything illegal or unethical, NO. They gave you a quote for work with clear pricing. It's your job to see if that fits your budget or not.
As far as them not doing the work with customer supplied parts, that pretty normal. Welcome to America, it's a free country. They can make their own policies. If you don't agree with their policies then shop somewhere else but don't bash them because you are being petty.
Pricing: You can't compare Rock Autos pricing to a local RETAIL shop. Rock is a huge supplier and sells to the public at below wholesale pricing. They are not buying from Rock, they are buying from the local auto parts store down the road at discounted prices based off of retail. Example: I needed some stuff for my girls Equinox and checked out Rocks prices and they were almost half of what O'Reily quoted me. My nephew works at O'Reily so even with his employee discount prices were still higher. Now keep in mind Rock charges high shipping charges and sales taxes now too. After those were added in I was just a few dollars higher to buy from my nephew so that's what I did.
You come off sounding all butt hurt and want to give a shop a bad review for a BS reason. That's just my opinion though. Glad you found your problem.
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Paul
2016
TRD Pro, Mag Gray. Mods: SSO Sliders, Bilstein 6112 Front Springs, Dobinson 599 Rear Springs, GY Duratrac LT285/70R17s, Spidertrax 1.25" Spacers, Morimoto LEDs (Lows, Highs & xB Fogs), Full LED Interior Lights....More to Come