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Old 09-15-2020, 11:26 AM #1
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Orange Boxx Fabrication SUCKS!

Do not under any circumstances order anything from this company. I ordered a pair of Molle panels 8 weeks ago. After three weeks I called on a Tuesday to check
the status and was told they would be sent on Friday and to not call again and send an email. I waited till the following Wednesday and sent an email. Nothing. Waited till the next Tuesday and sent another email. Nothing. Sent another and another and still no response. I called my CC company and cancelled the payment and low and behold I finally get a response and suddenly my panels are ready to ship. I told them to keep them and explained how poorly they had treated me. The response was again very rude and unprofessional. I will just order them from Rago as they are a legit company.
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Old 09-15-2020, 01:06 PM #2
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Not the first time I've heard this with OBoxx. They got off to a pretty rough start here and sounds like things haven't changed much.
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Old 09-15-2020, 02:03 PM #3
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Quote:
Originally Posted by sn_85 View Post
Not the first time I've heard this with OBoxx. They got off to a pretty rough start here and sounds like things haven't changed much.
This doesn't surprise me. I really wasn't in a hurry for these things but the lack of communication and rudeness was too much. Funny how they were right on it once I had my CC company reverse the charges.
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Old 09-15-2020, 04:15 PM #4
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I have the RAGO Molle panels, Roof Rack and some RAGO accessories. They have always done a great job getting the items to me and have been of great quality. Highly recommended.
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Old 09-15-2020, 08:38 PM #5
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....And here I was about to pull the trigger on some molle panels. I am also in no rush to receive panels but I guess I am going with Rago!

Thanks for sharing. That's what I love about the forums. And it's these kinds of communities that give company's like Orange Boxx to change their ways (if they give a damn).
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Old 09-16-2020, 07:32 PM #6
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Quote:
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....And here I was about to pull the trigger on some molle panels. I am also in no rush to receive panels but I guess I am going with Rago!

Thanks for sharing. That's what I love about the forums. And it's these kinds of communities that give company's like Orange Boxx to change their ways (if they give a damn).
If the "blemished" molle panels are still in stock, give them a look. It's a tiny error that you're probably going to cover up with stuff anyway, $50 off, and you don't have to wait for them to make the panels because they're already made.
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Old 09-16-2020, 08:36 PM #7
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Quote:
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If the "blemished" molle panels are still in stock, give them a look. It's a tiny error that you're probably going to cover up with stuff anyway, $50 off, and you don't have to wait for them to make the panels because they're already made.


I'm sold. That's the plan right there. I'll paint em myself.
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Old 09-23-2020, 04:30 PM #8
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Good to know, was looking between them and Rago
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Old 09-25-2020, 01:49 PM #9
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Having read this forum for a couple of years now, I see why Orange Boxx Fabrication reputation is solidly in the toilet.
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Old 09-27-2020, 07:24 AM #10
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Ahh yea have occasionally seen negative reviews on orange boxx. I have avoided them since this issue came up. Be warned, thread does get derailed quite abit lol

Terrible experience with Orange Boxx Fabrication PSD rack
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Old 09-28-2020, 08:12 PM #11
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Wonder where all the paid shills and instatards went.....

Orangeboxx needs to step up their game and start giving out free shit again.
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Old 09-12-2023, 09:39 PM #12
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(bumping all these threads to make sure they are seen by potential customers).

YEP! Business plan appears to be to come up with a cool product idea, then do a hack job of fabbing it and provide crap customer service on top of that. Too bad.
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Old 09-14-2023, 12:46 PM #13
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Check out Waco4Runner on Instagram. He makes Molle Panels out of his shop in Waco, TX. His stuff is legit, and cost less than Rago or anyone else.
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Old 09-14-2023, 04:25 PM #14
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(bumping all these threads to make sure they are seen by potential customers).

YEP! Business plan appears to be to come up with a cool product idea, then do a hack job of fabbing it and provide crap customer service on top of that. Too bad.
Alright, so you've bumped a bunch of OrangeBoxx threads now with no context to your issue. Obviously OrangeBoxx has had issues in the past, but maybe some context would help rather than just going on a big smear campaign. To me it just seems like some personal vendetta you have against them rather than an isolated issue. Or just a troll. But, that's just me. I have no skin in this game.
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Old 09-19-2023, 07:28 AM #15
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https://www.toyota-4runner.org/3811585-post3.html



Quote:
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Alright, so you've bumped a bunch of OrangeBoxx threads now with no context to your issue. Obviously OrangeBoxx has had issues in the past, but maybe some context would help rather than just going on a big smear campaign. To me it just seems like some personal vendetta you have against them rather than an isolated issue. Or just a troll. But, that's just me. I have no skin in this game.
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