I have always gone to x brand oil place for oil changes.
We recently moved and I went to the same company.
The last time I got an oil change the attendant told me that who ever changed the oil last time cross threaded the oil pan drain plug and that I needed a new oil pan.
I said you dudes did it at a different location. He knew he was f’d and said maybe he could make it work.
So this afternoon I changed my oil at home for the first time ever. I just never wanted to deal with getting rid of the old oil, but now we have a car parts store a few blocks away, and after the almost last extortion attempt I will do it myself going forward.
We also have a Toyota dealer up the street so I bought an oil filter and new oil plug gasket.
The was absolutely nothing wrong with the threads on the oil pan plug. The guy lied and was trying to make sales.
Anywho- an oil change is a one beer job and costs half the price of a quick lube place.
Check out the difference between the quick lube place vs. the Toyota filter-
Valvoline vs. Toyota filter - Album on Imgur