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Old 08-03-2023, 08:26 AM #16
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Originally Posted by Tcw1184 View Post
For what itís worth, I wonít buy tires anymore from Costco. They scratched my wheels (all of them) and 2 different stores couldnít balance my tires correctly. Took all their weight off (which were about as effective as lick and sticks) and took it to discount tire. They got it perfect the first time.
The rims are pretty corroded so won't be a problem if they get a little scratched. Hard to believe they couldn't balance them correctly though. What size tires?
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Old 08-03-2023, 08:17 PM #17
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The rims are pretty corroded so won't be a problem if they get a little scratched. Hard to believe they couldn't balance them correctly though. What size tires?
235/40/19s. This was on my XSE Camry recently.
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Old 08-06-2023, 02:40 PM #18
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It's been a while since we put new tires on our 1999 SR5 and saw a good deal at Costco on some Firestone Destination A/Ts. But it says they follow the vehicle's door jam OEM tire sizing sticker, which says P225/75/R15. We've always run P255/70s and can't even imagine running 225s. Has anyone been able to get Costco to install tires larger than what's printed on the OEM sticker?
I talked to costco tire workers about this. They said locations were getting burnt because of customers not knowing what sizes don't fit their car. And in response from costco corporate, they referenced the door jam sticker.
Heck, I had a costco tire pro give me an ear full. Blasting the other costco location and me for mounting 265/70/16 on my 2000. I fired back saying my rims are stock, and my tire size is stock if you know 4runners.
Upon leaving the store, this other pro ran up to me apologizing for his co worker's lack of knowledge.


Quote:
Originally Posted by Tcw1184 View Post
For what itís worth, I wonít buy tires anymore from Costco. They scratched my wheels (all of them) and 2 different stores couldnít balance my tires correctly. Took all their weight off (which were about as effective as lick and sticks) and took it to discount tire. They got it perfect the first time.
In my experience, it all boils down to the worker who works on it. I had the same problem balancing the k02 load range e's. Tried 2 different Costco locations. And the third store sucessfully balanced the tire.
Thinking it was just a fluke. The rebalance/rotation had the same issue. And again that third location were successful.
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Old 08-07-2023, 08:02 AM #19
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Originally Posted by HiLife View Post
I talked to costco tire workers about this. They said locations were getting burnt because of customers not knowing what sizes don't fit their car. And in response from costco corporate, they referenced the door jam sticker.
Heck, I had a costco tire pro give me an ear full. Blasting the other costco location and me for mounting 265/70/16 on my 2000. I fired back saying my rims are stock, and my tire size is stock if you know 4runners.
Upon leaving the store, this other pro ran up to me apologizing for his co worker's lack of knowledge.
Exactly our scenario, the door sticker has nothing to do with the rims that actually came on the car...sticker says 15", but we have factory, OEM 16" rims. The website says the 4Runner has two choice of tires, and the 265/70/16 is one of the choices.
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Old 08-08-2023, 12:49 PM #20
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Exactly our scenario, the door sticker has nothing to do with the rims that actually came on the car...sticker says 15", but we have factory, OEM 16" rims. The website says the 4Runner has two choice of tires, and the 265/70/16 is one of the choices.
You could try to argue your point to that location but, I think that location has already made up their mind that they as pro's know better than you.

I would save my energy and blood pressure and just to try another location that is more observant than the previous. Or, skip Costco altogether.

I don't know your location. We have Discount Tire and TireLink. Their customer service is great!
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