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Old 05-04-2021, 10:07 PM #16
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Originally Posted by Inspirit View Post
Yeah, I hit him up in early February and he responded and told me the group buy didn't get the traction he expected but he was going to honor the discount code, but never provided one after I sent a follow up DM. Then I hit him up on IG, because he said they respond quicker over there but he only responded once and never provided the code or answered any follow up questions I had. The DirtCom unit looks nice and they're putting a lot of effort into it, but I ended up being turn off on their lack of response and for not providing the code to me after saying they'd honor it. Sad as I was ready to pull the trigger on buying it, so I gave up and ordered one from Rig'd.
I am about to grab a Rig'd Ultraswing as well. Dirtcom looks decent, but the lack of customer service is an immediate turn-off. Spending $1k + on fab products means you better offer some quality CS.
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Old 05-05-2021, 01:19 AM #17
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Originally Posted by rhadam View Post
I am about to grab a Rig'd Ultraswing as well. Dirtcom looks decent, but the lack of customer service is an immediate turn-off. Spending $1k + on fab products means you better offer some quality CS.
CS is everything. When I had the Rig'd Ultraswing I contacted them a handful of times and every time they responded within 24-48 hours. Even had an issue with some slight scuffing on the Ultraswing because of a packing issue and they gave me $150 credit for the trouble. Just get the Rig'd. It's proven, there are lots of accessories, and they have fantastic CS.
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Old 06-11-2021, 02:01 PM #18
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Emailed them and like posted they said there wasn't enough interest so they were calling it off. Said they would not offer the discount code. I was still going to order from their first batch. Messaged them again and never heard back.

Looks like a neat product but not sure if they will back it up.
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