It's possible that your local dealership may transfer the claim, but if not, talking to the dealership that placed the order, updating owner information so they will call you when the dash arrives. That way you'll not loose your place in line may also be an option. Driving 3 hours to have a new...
New update: went in today had the two recalls done and the dash inspection. This was the first time I have been in a Toyota dealership and I was extremely impressed by the customer service there. They took my information and way very polite and informative. I asked about how they kept up with...
Wow! Do you guys check in the status of the order from time to time? I would assume that the dealership keeps your contact info for that length of time. 2 years down the road when it arrives would they even know what to do even with the possibility of employee turn around, the guy who took...
Hey guys, I'm so grateful I found this thread! I was looking for information to a completely different problem and stumbled across this and read it since my dash is cracking all over. I decided to call the number posted here, thinking what can it hurt to try :) to my surprise the nice lady...