Recent content by joelmiller01

Karl - Yes, per my previous post, I'm getting 95% of my money back. I bought my 4Runner last September, the windshield problem was formally documented January 2007 with the dealership. And as I mentioned, it gets returned tomorrow. My windshield was replaced twice. I have sat in about 10 to...

JP4RNR - I filed for arbitration through the process outlined in the warranty info that I got when I bought the 4Runner. I also filed a claim with the Toyota Customer Experience Center and the NHTSA. The arbitrator was an independent who was chosen by the National Center for Dispute...

It's official ... I had my arbitration hearing regarding the windshield defect in late August and I won my arbitration claim. Since Toyota has no resolution to the double-vision/ghost image problem on all of their 4Runners from 2006 and newer, the arbitrator's decision was to force Toyota to...

ProMed ... I won't post the whole letter since I have an arbitration hearing coming up to hopefully resolve this issue, but a couple of tidbits from the letter ... " ... the windshield is operating as designed stating it follows the laws of natural physics where normal refraction occurs in...

I don't think it's the coating. Toyota changed the design of the windshield in 2006. The additional thickness and layering of the glass in causing the distortion. This has been acknowedged by Toyota as a "normal" condition of refraction of the design based on physics. They actually suggested...

Well, it's been awhile since I posted my problem and request for information. As an update, Toyota has replaced the windshield again (third windshield) and the problem still exists. I have also checked out 10 to 12 2006 and 2007 4Runners and they all have the same problem. Toyota does not...

Help! I bought a new 2006 Sport Edition 4Runner last September. During night driving, I noticed that all lights (streetlights, headlights, traffic signals, etc.) have a double or ghost image above the actual image. It is hard to see at first, but once you notice it, it is very obvious. An...