Wanted to post an update. Looks like perhaps the latest v12 software combined with the older 1.41 firmware cable is not compatible with my car.
So the seller (obdfamily) of cable told me to try version 10.30.029 and that worked and showed all options and buttons for North America as area. I...
Same issue. Did you get a 1.41 firmware version from obdfamily on ebay by any chance?
I got mine on the 17th. Looks like software is registered correct and drivers working but main menu is missing Health Check and other options. Also same thing with Utility and Monitor missing from...