They finally emailed me back and basically told me that I can buy new rubber drain plugs for $25..... No Thanks Gobi. No Thanks. You would think after what we spent on these racks, they would at least offer to send a $1 piece of rubber for free considering the rust water is not a great look for...
Same thing going on here.... I also have been trying to get replacement rubber plugs for the bottom of the rack. I now have brown rust water running out of mine onto my roof.... I was aware of the wait time and crappy customer responses during the order phase, but in all honestly, I would not...
Unfortunately my wife is a nurse and with everything going on, I am on full baby duty. Hopefully, once this Corona crap calms down, I will be able to get out there! Lets stay in touch over the next few weeks.
Mine was back ordered as well. As well as my sunroof panel hardware. I thought about calling them to see if I can switch to a different color backpack, but I think that would only cause confusion.
I finally got around to installing the rack last weekend! Install went very smooth. Looking forward to the next trip when all of this covid stuff calms down. We have a 4 month old and its unbelievable how much CRAP we haul around with us.
mine showed up on Wednesday (Order confirmed on 10/30). Exactly 18wks. Backpack was backordered as well as the removable sun-roof panel bolts. Rack looks great though. Well worth the wait.
I am trying to decide if I should use the 3M protective strip under the wind deflector or not. Is it...
I am thinking about wedging a few rubber bushings in the track to keep some upward pressure on the glass. I didn’t want a sunroof to begin with.... definitely will never buy another vehicle with one.
I have the same problem... if I apply upward pressure on the roof it seems to stop. It’s completely random when it makes noise and when it doesn’t... drives me crazy. I’m curious to see if anyone has corrected this issue.