No proof as it's just my word, as I changed my oil this time. I do have record with them that the service tech did forget to tighten all but one of my lug nuts on all 4 wheels, so there's proof of an incompetent service tech.
I did speak to the service manager yesterday and he did seem...
Great ideas thanks Hungryhawk.
I don't know how I can get written proof that the filter was missing as I did the oil change today myself. Now it's just my word against theirs. What I do have proof of is that whoever did the service last time was not at the top of their game. I didn't mention...
'24 4Runner TRD Pro with 18K miles. First oil change was done by me at around 4K. 2nd oil change at 12K by dealer. I just did 3rd oil change myself at 18K and found out that the dealer didn't put in a oil filter when they did the last oil change at 12k miles. So 6K miles of driving without the...
Gettel Toyota of Lakewood in Bradenton, FL. Didn't put in the oil filter and only tightened one lug nut per wheel during a tire rotation. Never going back there again.
I think I've learned the hard way that even though dealer oil changes are free for first 20K miles, they aren't worth it. They just don't care. They forgot to include an oil filter and just figured it out 6K miles later. They also didn't tighten the nuts on the cover plate and only tighted 1...