Three hours and ~25 miles on our 2018 4Runner that I'll never get back.
As expected, based on comments on this forum, the dealer's diagnosis: "Could not verify abnormal condition at this time. Able to get steering wheel to lock and not allow key to turn but once wheel is turn off of [sic] locks...
Had the same problem last Friday on 2018 4Runner (certified vehicle!) purchased ~two weeks ago at Vancouver Toyota. Steering wheel had NO play whereas there's normally 1/4- to 1/2-inch movement available when locked. Called the dealer who initiated roadside service. Before they arrived, I called...